EZ Smog

This is worst place to go! Horrible customer service! They totally took advantage of my son and then charged astronomical fee to (so they said) put his car through diagnostic test in which we didn’t receive a copy. No proof they did and wouldn’t give a copy of report. Charged my card $ 159 for nothing other than keeping the car for two days!

super EZ, they charge a flat rate with the smog cert sent to the DMV electronically. After passing all you have to do is pay your reg on the dmv website. come early to avoid lines because they can only smog one vehicle at a time. cash only!

Good fast service but they charge two dollars for using a credit card so therefore only four stars

I was in and out within ten minutes!
Smog? Check
Dmv notified? Check
Registration paid? Check
Received tags? CHECK! No need to go to dmv and wait hours!!! Thanks for your help Patrick!

Customer service and professionalism is lacking at this establishment. The first time I went to Ez Smog it took awhile for me to be helped, I was completely ignored. They were quick to due a smog test on my car which unfortunately didn’t pass smog.
The second time around I brought my paperwork in showing the make/​model of the vehicle I tested before with them, to receive a free retest. They said I needed second paper attached to the original documentation received from them to receive it, even though this paper was adequate enough having proof I been there. When I asked to talk to the manager, the employee went to get him and said his boss said the same thing. His manager couldn’t have the professionalism to come over and talk to me, he was not busy at the time.
I do not recommend this place to anybody.

Fast and great priced. be sure to use there online coupon $ 40 for a smog check. very fast. If your car doesn’t pass then make sure its corrected before the free retest cause thats the last one your gonna get without having to pay full price again. Two techs there are dry with no personality only one guy is cordial and friendly the other two are almost non human.

No customer service at all. Got there with a $ 40 coupon. Was charged for $ 42, inquired if he honored the coupon that I gave him. He just kept on pointing on the labor cost without explaining where the $ 40 coupon went. Won’t go there again.

This place is fast and easy. In and out and paid my registration and got my tags without the long wait at the DMV. I would most definitely recommend this place. Great work. Thanks!!!

This place is great! Paul is super honest and even reported the guys over at Smog A Car for being dishonest after they ripped us off. I would definitely recommend this shop.

Using my $ 40 coupon from pennysaver for my 2005 Civic Cng. Don’t expect much. A very worn out couch & several metal stool inside the shop makes up the waiting room. This is a CASH ONLY transaction. Bring your DMV paperwork, coupon, & Drivers license. Can be busy in the mornings. In the past I’ve waited up to 45 mins with about 3 cars waiting. Today at 3pm there was no wait. I was in & out in less than 20min with my paperwork. They automatically send the information to DMV. I’ve coming to this Star facility for over 10 years.

There wasn’t anyone waiting so had I decided to stay and have the smog check performed, it wouldn’t have taken very long… After talking to the guy behind the counter I then understood why nobody else was there… The guy had the «I’m here, my job sucks, so I’m gonna be an ass» attitude. After talking to him for a min I walked out and went somewhere else. No customer service skills at all.

Went today, and was completely ignored. Nobody there acknowledged me there. If someone would of said «we will be right with you» I would not minded waiting. So I left and went somewhere else. Very bad service today

So I received a letter from the DMV stating that I needed to get a smog check for my car back in July… it’s September and I finally decided to go get it done. I don’t know why I was putting it off; Oh wait I know, it’s because I was lazy lol. I quickly searched up some smog places around the Chino area since I was running errands around there and EZ Smog seemed like the perfect choice.
THE DETAILS: Located in a pretty isolated area but was easy to locate. Small waiting area with some chairs as well as bar stools. I called in advance and I don’t know who I spoke to but the guy was nice. I asked him if it was busy and he said no and to stop by before 2:30 because they close at 3. I printed a coupon from their website for a $ 40 smog check. They accept card but they will charge you an extra $ 2 for using card so bring some cash!
THE SERVICE: I brought some snacks, water, and a magazine but I didn’t even get a chance to open my magazine. My car was finished in a couple of minutes and I was out the door. It was quick and efficient.
THE END? My first smog check experience was quite pleasant due to EZ Smog. I would return next year once my registration comes around and I’m in need of another smog check.

Quick service but the gentleman that helped me was extremely rude. Unfortunately I won’t be coming back.

Great job, quick and painless. They send your cert to DMV and there’s no hassle.
So you can’t really go wrong here.
Make sure you Print the online coupon for $ 40. They said there’s one in the penny saver too.
They were kinda backed up when I brought the car in, but luckily I called ahead and knew that I would be better off dropping it off and then coming back to get it later. The wait would’ve only been 30 minutes, but I didn’t have time to wait for that long. They can actually do it in less than 15 min if no one else is there.

Quick service! Was in and out within 15 minutes and used an online coupon (found on the website). The total came out to 40 even, and you must pay cash to get the coupon price. Great customer service!

Went in for the smog today, quick and easy. I live next to the riverside dr. location but customer service is way better at this location.

Awesome customer service. Not even 2 min and the gentleman is already start working on my car.

Great guys! Fast, efficient. Awesome Customer Service!
Called before hand and dude told me to go online and print out a coupon to save me some money!

I came to do smog and when they saw that I had a warning light on, they advised me to fix the car first, otherwise it would fail.