Nail Bliss

Best place in Chicopee by far. Clean and wonderful people. So happy. Massage and great service. Will be coming back.

This is the worst experience I have ever had at a nail salon. They have no concept of customer service. I feel completely ripped off. My friend and I called ahead and scheduled an appointment for gel nail polish change only. We specifically said we didn’t want a manicure. She said it would be $ 15. When we went to pay they charged us each $ 35!!! Both the girl at the desk and the owner argued and insisted on their price. They never told us that adding glitter polish on top would be an additional $ 5 (fine if it is, but at least let us know before we agree to do it). When we explained we called ahead to verify they asked who we spoke to. We didn’t know (and it’s irrelevant). I asked her to check by who took our appointment. She said they all answer the phone then turned around and swiped my card without my approval for the $ 35. If my nails had actually been done well I may not be so upset. They look like a child did them not to mention the color was coming off at the end when she was wiping them with the alcohol! You pay someone to do your nails because you want them to look better than you would do by yourself, not worse. I had a bad feeling when I got there and came very close to not getting them done and I truly wish I had listened to my instinct, I just really wanted painted nails for the holidays. Find another place to go, these people do not care about customer service. It’s about the bottom line for them and not having satisfied, returning customers.

No doubt about it, the owner of this place stupidly cuts corners by recycling old nail polish into OPI bottles, probably adding polish remover to thin it out. BRING YOUR OWN POLISH! Of all things for a nail salon to try to save money on!
The staff is great, fantastic pedicures with amazing butt-​squeezing massage chairs, but I wasted my morning getting a manicure that *4 hours later* wiped right off my nails. I had to remove it all. The only explanation is the fact that the wall of nail polishes looks very sketchy. I suspect the good reviews are from folks who chose a new bottle of polish and the reviewers who had polish wipe right off got a bottle like the one I did. It sounds like even the gels are not a safe choice. I’ll keep going there, but bringing my own polish and not giving such good tips because the employees should steer customers to the non-​recycled polish otherwise they are complicit in the hokey nail polish biz.

This place is a must go if you are looking to escape into paradise! I have never been pampered and treated as much as the employes at this business!
When i first entered this nail salon I would have never expected to be greeted by multiple employyes! :)
Usually i would get lucky to even get a how are you
It had felt so nice.
I then picked out my nail color and a seat was pulled out for me to be seated. As my hands were being filed etc… i was given a back and neck rub, in fact it happened on three different occasions while i was there.
Two females were working on my hands at once at one point. Also after washing my hands they were also massaged with a sweet scented lotion before the final paint job.
The station in my first opinion was clean after i sat down. A paper towel was laid on top of the hard surface (i believe they use a new one between customers)
since i haven’t seen a trace of nail fibers/​dust or clippings.
The elongated desk where customers finalized their process of drying their hands had a nice thin soft padding to lay your hands on.
They also served great service as they helped carry my purse and jacket across the room.
I only gave four stars only because it was pricy for my taste but for anyone who is looking to escape to relax this is the place!

I went in to get Gel nail polish the color was pretty. They used a paint on color (not OPI like I am used too). I had to go back in 4 hrs later because the polish chipped, that was Thur. Here it is Sunday night, have a job interview tomorrow morning (i worked all weekend, no time for a touch up) and three nails are chipped and cracked. I can not go to an interview with band-​aids on my fingers… ughhh On my way to CVS to fix the problem. $ 36 plus tip down the drain.

WORST MANICURE EVER!!!
One star is too many… I’ve been getting gel manicures 2x a month for 4 years now and this is beyond the worst manicure and customer service I’ve ever received.
The gel was so thin and diluted that it bubbled under the lamp and the person applying it didn’t know how to paint French tips but said they could. When I brought the bubbles to their attention, the manager came and was extremely rude. She told me it was a good manicure and I was just complaining too much. She did acknowledge the bubbles though so I have no idea why she was defending it.
I went to pay and she said $ 5 off. I politely said that that wasn’t enough, the manicure was horrendously done. She began to argue with me in front of the entire salon. I tried to talk to her but she wouldn’t listen. I paid and walked out.
I will never go back to this salon for any service. Beware if you decide to chance it!

Had my nails done last weekend because they were the highest rated in my immediate area. The staff was so friendly — I’m big on customer service.
I had to wait about 20 minutes, which was fine because I didn’t bother with an appointment. There were a lot of colors to choose from and when it was my turn next, my chair was pulled out for me and he got started immediately.
I did a standard manicure priced $ 15 which is average cost. I was turned off that the gentleman didn’t really clean his station though. The store as a whole seemed clean, but the station I was seated at had nail clippings from the girl before me. Gross.
Despite the one mishap (would have given 4 stars if it weren’t for the nail clippings) I had a great experience. He did a fabulous job on my nails (I wish I had posted a picture) and gave me a wonderful massage while my nails were drying. I tipped him well because he was very attentive by helping me with my bag and doing such a great job.
For people wondering about how long the manicure lasts, I can’t really speak to. I’m very active and I try to preserve my manicure for as long as possible, but it always inevitably chips after a few days. This is normal for me. I’m sure if you take better care of your hands/​nails the manicure will last longer.
I will absolutely give them another try in to future so I can give them a ⁴⁄₅ star review next time!

I had acrylic tips done here, and thought they did an excellent job. I was impressed that my tech used just the right amount of product, didn’t overdo it with glue and nasty stuff, and was very clean in her work. She was very friendly and I was able to walk in without an appointment. A full set was $ 50, and I think it was a fair price. The salon was neat and clean, but could do with some updated decorating and maybe something other than tv’s for entertainment (nice music?)…and only 1 tv was on anyhow. I do plan on returning.

I received a gel manicure one week ago today and three of my nails are peeling off (I posted pictures). The girls were very sweet and the massages were great, but the shaky manicure, the peeling of the polish, and it being $ 30 will keep me away from this place.

Just got a regular French manicure here — very happy with it. Nice, very friendly staff and the manicurist really took her time and takes pride in her work. Shoulder massages when nails are soaking and at the end when they’re drying. I am new to the area and this place will be the one I always go to. Highly recommend.

Clean, professional and quick. They do a nice main/​pedi and I was particularly pleased that they knew to file the toenails straight across rather than clipping the sides as so many salons do… I have been in a few times (I don’t live in the area) and am always pleased with the results. I do recommend this shop

Love this place! There is no shortage of nail salons in any area. When you’re from out of town, it’s hard to make a decision. This place is as good as advertised.
The staff here is excellent. They really do a very good job. I have not been disappointed in my pedicures. The place is clean, the staff is friendly and the shoulder/​neck massage while waiting for your nails to dry is amazing!

We recently moved to the area since hubby is military. I was looking to get a nice pedicure from a clean decent place. This being the closest place and the only one with reviews I decided to check it out! I went on a Friday morning and it wasn’t busy but very nice and clean inside. A gentleman did my toes and did a very nice job! Some people were saying that $ 30 is a lot for a pedicure out in western mass but I thought it was a great deal for all that was included!
After he was done filing and cutting cuticles he then added some wax to a bag and wrapped around my feet and preceded to massage. We just moved from San Diego and that would have definitely cost an extra $ 10 for that. Then once my toes were done, a nice lady directed me to wash my hands and then dipped my hands in the wax and I received a nice neck and shoulder massage too.
All of this for $ 30! They did a great job and I’ll definitely be back!

This is hands down my favorite place to get my nails done. I live in Chicopee and I pass a ton of nail salons to get to this one but they are the best. The first time I went there, about an hour before they closed, there were not too many people there and the woman gave me a thorough massage while I was getting my maicure.
While it was nice, I honestly thought they were only doing it because I was the only person there.
I have gone back plenty of times (and believe me, it gets busy so make an appointment!) and they STILL give you a good massage, free of charge, no matter how busy it is. I just thought that was a really nice touch.
Also, everything is extremely clean and all the maincure and pedicure chairs are brand new.
They have a cool reward system, also free of charge, where you can accumulate points and get free manicure and pedicures.
I would definitely recommend this to anyone in the Chicopee area!

Angry at Unilocal today for deceiving me with these reviews. I should have known not to trust Massachusetts reviews considering they strayed me to horrid pizzerias and bagel shops in the past. Only cave people would deem this a good place for a manicure.
For $ 15 bucks, I essentially just paid for a color change which I could have done better myself. My cuticles were poorly cut, so I am struggling to figure out how the hell my fingers are bleeding from these cuts! Ugh!
The color is streaky and the manicurist tells me the color is «difficult» to do. Your sole job is to apply nail polish, so I don’t understand how one doesn’t take the time to PRACTICE their craft. I have this color at home and do a great job myself.
It looks as though a child with a learning disability did my nails and I had a great time driving straight to CVS for polish remover and cotton balls after this experience.
Massachusetts I give up on you. That’s what I get for cheating on my nail guy from Brooklyn who is OCD meticulous at his job for half this price!

Took my girls in for a manicure. Clean. Well decorated. Pleasant staff. Hundreds of color choices. Recommended.

Planned on getting my mani/​pedi done while my husband was at team meeting before his company’s holiday party. This was close and had the most reviews and good ratings.
First, they have the best massage chairs. The massage was strong and it was amazing. I loved how the seat squeezed your thighs together. the kneeding was the perfect amount of pressure. I also love the hot stone after the hot towel. it was great being pampered.
The young lady who did my toes did a great job. she was quiet but i did not mind it at all.
I was there around 10am on Saturday and i had just beat the crowd as groups starting to come in.
The one thing I must say about nail salons and this goes for all of them. When a patron comes in and asked how long the wait is, its always underestimated. I wish they would honestly tell them its going to be at least an hour or please come back/​make an appointment. Even so, with a appointment, this one group of 3, one girl has to wait a while before someone tended to her.
Anyway, the woman who did my nails did a good job. But now, 4 days since my manicure, my nails are starting to chip. Only small chips but I really loved the color and was hoping to wear it for at least 1.5 weeks.
While drying your nails, you get a neck and shoulder massage. I got 2 since I was sitting there for a while. I am always so paranoid that my nail are never dry enough and I always sit under the fan for at least a half hour.
I did have to come back because a nail smudged and they fixed it right away.
It was $ 45 for a mani/​pedi. Theres not discount since its 30 was the pedicure and 15 for the manicure. Kind of a shame considering, I can get mani/​pedis in Boston for $ 35 and this place is out in western MA!
overall, I had a very enjoyable experience and would consider this place again but hoping that my manicure lasts a bit longer.

Definitely the best nail salon in the greater Springfield area. Friendly ladies, great selection of polich colors, and back rubs! The prices are competitive and the work is meticulous. They go above and beyond to make you happy with the finished product. For $ 2, spring for the VIP card. You can earn points toward free services. It’s well worth it.

I recently relocated to this area and needed a new place to get a mani & pedi well… I read the review saying how wonderful Nail Bliss was, I wasn’t impressed. I come from the Boston area and I don’t know if there is just more competition so they need to be less expensive and BETTER but they are just much better. Nail Bliss is very clean and they are very nice but where I’m use to them spending at least ½ hour on my feet Nail Bliss spent all of 5 minutes on the bottom of my feet, I feel like I need to go to Boston and get a real pedicure. But they did a great job on my nails.

Nail Bliss is the best nail shop in Pioneer Valley. Since it’s located in Chicopee and i’m comparing it with Nail salons reaching from Northampton, Amherst and traveling distances within, I think it really speaks volumes that I can say it’s by far, the best. Unlike other Nail Salon schools, Nail Bliss can almost ALWAYS get you in promptly. They’re extremely friendly nail technicians. They are all VERY good and when they don’t know how to do something, they will ask another technician to make sure that you’re happy with your service! You feel like they actually care about their job.
As if a nail salon where you consistently get a great manicure/​pedicure isn’t good enough — they also ALWAYS give you a very thorough neck massage while your nails are drying.
Nail Bliss is also very clean so it doesn’t appear to be a place where the facilities are used and never cleaned.
Finally, if you’ve ever felt like doing your nails endlessly never paid off and was a beauty feature that just depleted your bank account… Think again. At Nail Bliss, you pay $ 2 to get a VIP card. Each $ 1 is associated with a point and once you hit certain points, your treatments become free. For example, $ 200 for a free manicure etc.
Don’t all go at once now :)