Hill Properties

The absolute worst and most shyste company who needs to be researched for law breaking, these criminals, don’t give 2 fucks about their tenants, they just want their money. Take it from someone real, don’t ever lease with these bastards, the stupid bitch manager is rude and disrespectful and makes it her life long dream job to not get back to you. over charging on security deposits, and not getting back to you. You wanna fuck these shanks then Google your tenant rights and know that tenants are the bosses and land lords are servicing you. Remember that.

One of the best management companies in town! They do everything they can to put their tenants first. When we had problems with our A/​C in the heat of summer they sent someone out immediately. Their maintenance team will not rest until your home is working and comfortable.
I never dread going into the office to pay rent, or to speak to them. They’re so outgoing and friendly it truly is like coming home.

I just moved out to California from the Chicago area last summer (yes, it was a long trek!) and was very fortunate to stumble upon Hill Properties. Before I get into the details of the apartment along with its convenient location, I want to mention a few things in regard to my interactions with our Resident Manager. I have not had a lot of experience with a multitude of resident managers, but I do have a lot of experience working with a multitude of people seeing as I am a collegiate coach who works with everyone within the department, all the athletes, alumni, fans, and many of the athletes parents. Our Resident Manager, Lynsey, as well as our Agent/​Landlord, Tanya have done such an excellent job of making us feel welcomed. I feel as though some of the biggest problems that can arise when renting and managing properties are due to a lack of communication. In light of this, I am so grateful for the manor in which Lynsey and Tanya respond; both quickly and professionally. I cannot tell you the number of times I have walked over to Lynsey’s apartment to drop of rent or ask a simple question related to Hill Properties and end up talking with her and/​or her Fiancé about who knows what. Everyone that I have interacted with from Hill Properties has been easy to get along with and seems to have a genuinely warm personality. Okay, now that most of the subjective matters are reviewed from my perspective let’s take a look at the objective side of these properties. I will touch on 5 different things I have found pretty awesome.
1. Lawn Maintenance
— Once a week they have a whole crew of landscapers come to the properties and clean up all the leaves, dirt, and various debris. They also do all the hedging, lawn mowing, mulching, and plant maintenance. I know I essentially just described what a Lawn Maintenance worker does, but some landscaping companies do a terrible job and neglect many of the aspects I listed above.
2. Home Maintenance
— Hill Properties uses a website and home improvement service that we (each resident, I’m pretty sure) get an online account with (
). I was a little worried at first when they told us about this online service because, in my experience, many online resources take forever and are unreliable. However, we have used them 3 times (loose wall sockets, loose towel rack, burnt out in-​ceiling light bulb) and I get a call back within a day of placing my order online to set up a time to come fix the problem. More often then not, they fix the problem within the next 2 days and if it takes longer it is only because our schedules are busy for more than that and we like to be around when they are here to show them exactly what we are talking about. The home improvement folks are even pleasant to be around!
3. Convenient Location
— We are located 1.5 miles from downtown (For any students reading this, Chico State’s campus is just beyond downtown) as well as ½ a mile from the highway. Many people in Chico think that if you are over a quarter mile from downtown/​campus you are out in the boonies, but I come from Chicago where everything is a 20 minute drive or further so the proximity of our apartment to the highway and downtown is a dream come true. I have lived in Chico for about 10 months now and some of the areas which are ¼−½ a mile from downtown can actually get a little «sketchy» so to speak. I really enjoy being far enough from the bad parts of Chico yet close enough to conveniently be at a restaurant/​bar within 5 minutes or a couple dollar cab ride (for those drinking ha). The quick access to the highway makes it really easy to get traveling far distances under way quickly. Lastly, I absolutely love exercising and having Bidwell National park within ¾ of a mile is incredibly convenient! Soft dirt trails for running, walking, hiking, and biking and a large community pool to hop in during those hot summer days.
4. Gorgeous Interior
— I can spend an hour trying to paint a picture for you but you just have to trust me on this one. My favorite thing may be the very nice carpet which has a thick earthy tone. Okay, that’s the only painting I will do. Come check them out to see for yourself!
5. «As Good As It Gets»
— In life, nothing is ever perfect so I am not going to tell you that Hill Properties’ apartments are absolutely perfect in every way but I gave them 5 stars and it reads «Woohoo! As good as it gets!» next to the rating so I will say this is as good as it gets and tack on «for this price» to the end. There are bigger apartments and probably nicer apartments out there with a much larger price tag attached. I have seen a variety of apartments and the ones that are as nice and big as ours are typically much more expensive. 2 things that you might find with a more expensive apartment are 1. A better stove/​oven and 2. A complex community pool. These are not a huge deal to me because the stove/​oven work fine and there are tons of pools in Chico!

Avoid them like the plague. There are many companies in Chico and surrounding areas (such as MWS) that are awesome and care about their tenants.
These people are useless and money hungry. Also their apartments suck.

These people who work here are straight up useless. They’re money hungry and don’t give a shit about their tenants. They’re rude and unhelpful. I’d love to see this place burn to the ground.

I originally would have recommended this company to any dog owner, for I have a larger dog and it was no problem for me to live in one of their apartments with only an extra deposit. Since I am writing this review, I want to include that they did not keep up with the yard maintenance as much as I would have liked. For example, in the fall sometimes the leaves in the parking lot would be left for weeks, making it difficult to even see the parking lines. Yard maintenance was never my main concern though…
My frustration comes from their lack of responsibility in management. Upon move in, all paperwork and communication was handled through an on-​site manager. Halfway through the year, we received notice that he would no longer be with the company and we now would handle any concerns with their office. This was handled properly, we were notified and everything seemed to go smoothly.
Only later, after move out and receiving what seemed to be an unfair amount of our deposit back, did we realize the transition did not go so smoothly. Apparently they lost our pre-​move-​in walk through inspection. After contacting them, they would only partially recognize my frustration since, in my opinion, they took out an unfair amount from our deposit including cleaning fees, listing items they cleaned that I know for certain I left spotless. Their response after I expressed my concerns about their fees was too reimburse $ 20 to each of us. Honestly, that felt like a slap in the face considering the few hundred we were charged.
They wrote me encouraging me to make copies of all pre-​move in paperwork in the future. Thanks for the advice, but we did in fact ask the manager we turned in our paperwork to for copies. We not only asked him once, we asked him three times and never received copies. Now we know that this was probably because he had lost them.
Honestly, I have never disputed deposit refunds before, it is not something I was fond of doing but I know my roommates and I spent a lot of time making sure our apartment was left in better condition than when we moved in.

I looked at a gazillion places when I first came to Chico and it was all very daunting! Many of the people I talked with were not very nice and that means a lot to me. After a long day of apartment hunting I finally spoke with the people at Hill Properties and they were sooooo nice. Not only were they nice, but informative which was important to me as I was from out of town. The rest of my experience with the company personnel has been just as good. I can’t speak highly enough of them.

0 Stars!!!
The people in the office are inefficient and have no idea about real estate. They are slow to respond and are extremely unprofessional. I would not recommend this company to any future renters and I feel sorry for all of their tenants. FIND HOUSING ELSEWHERE