Guido’s Auto Precision

I couldn’t speak more highly of Guido’s Auto Repair. I recently purchased a used BMW X5 SUV from Chuck Paterson. Within a month of owning this vehicle, it started having one problem after another. First, it had a terribly loud screeching noise. I took it to Courtesy Auto and they charged $ 800 to fix it (which Chuck Paterson paid for). The very next day, after getting my car back from Courtesy Auto, my vehicle wouldn’t start. Courtesy quoted me over $ 1000 to replace the starter which had gone out. I had my vehicle towed to Guido’s Auto Repair, where they fixed it for a few hundred dollars less than what Courtesy had quoted me. The next issue I had with the BMW, was nonstop leaking. I took it to Guido’s and they discovered a huge crack in the water holding tank for the radiator. Again, they replaced it for a decent price. Most recently, I had a huge leak again. I took it to Guido’s and they diagnose the problem, the water pump had busted. This is an over $ 1500 repair! The Office Manager at Guido’s took it upon himself to call Chuck Paterson, and ask if they would help pay for any of the repairs. Of course, they were unwilling to help with any further. But Guido’s, out of the kindness of their hearts, took a little pity on me and cut me a big deal on the price of this repair, knowing I had already paid so much money to fix this vehicle, that I’ve owned for barely 4 months. Long story short, Chuck Paterson’s sucks, Courtesy Auto is way over priced, and Guido’s Auto Repair is wonderful. I’m so grateful to them. Thank you Guido’s!

My daily driver is a 47 year old Volvo. It has no oil leaks, an internal voltage regulator, gets more hp to the wheels than a late 80’s 3-​series BMW, and never lets me down. This is all thanks to Guido and his team.
Guido runs a full service operation, they are very good at sourcing parts and will get them fabricated when necessary. If you are fortunate enough to own a classic European car, Guido is the expert that will keep it in top condition. They are very good with communication as well. A lot of the work was done when I was stationed in Japan and he kept me up to date and provided accurate estimates. Since I’ve left Chico he’s also helped me figure out issues over the phone.
Guido’s serviced my car for over 5 years, and honestly took it from a pig of a car that sweated oil to something that will serve you just as well on the autocross track as the daily commute. I recommend these guys without reservation, they have the expertise and honesty to give you peace of mind. Trust them for everything from normal periodic maintenance to a complete overhaul.

Absolutely great place for auto repair and service in Chico. I wouldn’t go anywhere else, Daniel is a honest and knowledgeable individual. He serviced my vehicle, ordered the necessary parts and had a very quick turn around time from the first phone call to the drop off and pick up of my vehicle. I have a couple very nice AMG mercedes that I wouldn’t trust in the hands of your average mechanic and these guys far exceeded my expectations. There were a few things I needed to follow up with, some parts needed to be ordered and another date for additional service is set. He was evening willing to accommodate my schedule when he had a rather busy one himself. I will be using this shop as my go to shop in Chico whenever I need something done to my vehicles. I would suggest you give them a shot, their shop is immaculate, very clean and their service is phenomenal. If you drive german auto’s and live in Chico there is no better place to go than Guido’s Auto Precision. I will be returning!

This is a response to Debra’s comment that the Bureau of Auto Repair did noting in response to my complaint — this is an outright lie! The BAR issued a report stating that the repair to my steering was done incorrectly according to the AllData protocols. I was told specifically to subpoena out the report in order to sue them. Unfortunately, there was a time limit on suing, and I could not make the deadline, so the suit didn’t happen, but I am telling you honestly — there is at least one BAR report (mine) against these guys. IF YOU VALUE YOUR CAR AND YOUR MONEY, DON’T GO HERE.

Daniel and Dean are a good team!!! Daniel has taken good care of us and our Range Rover with his sincere care for the car as well as his integrity and honesty. Had some non mechanical issues go on with the car and was advised by Daniel to take it to the Dealership so off we went. Only to find out the car was in good condition after a recall part was installed on to the car. Was advised at the dealership to have Guido’s look over the bushings and the car was in need of front brake pads and rotors and this is the best part. A lot of money was saved right here at Guido’s. Brake work done Superior and Daniel consulted with me to wait on the Bushings repair due the work being marginal at this time. Appreciate the Honesty!!! Appreciate Guido’s (Daniel and Dean) Debbie too!!! Great team!!!

I was in the market for a used Range Rover a year ago and called around to find a reputable shop who could do a pre purchase inspection on the suv i chose. I had read some of the reviews online and coming from a family who use to own an automotive business I know that mechanics typically have a bad rap.
I decided to give them a call and see for myself. I called and talked to Daniel and was pleasantly surprised to find out that he use to work for a Range Rover dealership. Once I found the one I wanted I called him on a Friday afternoon and to my surprise he said he would fit it in for me so I could make the purchase.
After the inspection he informed me that it was due for a scheduled service and that the breaks were low. I received a quote from them and decided to shop it to a couple of other shops around town to see if there was any validity to the other reviews about price gouging. I found the exact opposite. Most shops couldn’t even work on a Range Rover and the ones that could were actually more money.
So I went ahead and scheduled the service. It was completed promptly and when we went to pick it up we were shocked to see that we received a complementary wash.
In the last year my wife has had a code show up on the dash and handful of questions about how things work and each time I direct her down to Guido’s and they take the time to answer her questions as to how things work and the reason for a code to come up and all of this time they’ve spent with us has been free of charge.
The cherry on the top came just a couple of weeks ago when we were on vacation and the transmission wouldn’t shift. We called up Guido’s and were thrilled when Daniel answered. He spent 15 minutes on the phone with us walking us through what happened and how to fix the problem. He saved our trip and $$$ from us having to call a tow truck.
I recommend them to all of my friends and family and would also recommend that any other common sense Unilocalers who know that good service and workmanship is not cheap and that you get what you pay for to give them a call.

We’ve had a lot of work done a Guido’s, and one time there was a problem on my Audi AllRoad that we ended up paying $ 1600 to fix, except it didn’t fix it. Long story less long, they refunded me the money, and all is good.
I have since taken their recommendation and purchased a Japanese car (Acura MDX) and have only seen them once to service it. I did bring it to another place that was highly recommended to have an AC controller replaced, and it was like that Bizarro episode on Seinfeld: There was a «Daniel» at the front desk, there was «Guido» whom I never saw, they used a taxi instead of an employee to drive me home. Whatever. Their hourly rate was the same: About $ 95, while local dealers are at $ 125. Rates go as low as $ 65/​hr in Chico, but those are tiny one man shops with little overhead.
Due to a stocking issue, I had the rear AC controller replaced several weeks later, used Guido’s, and all was fine.
So the moral of the story is: If you have a problem, call them and discuss it, and you might be happy to hear that they’ll actually back their work. If you walk away and never say anything to them, they’ll never know that there is a problem, right?

Dear Guido, Daniel and Brian,
I was born in the evening, but it wasn’t yesterday evening. You wanted to charge me almost $ 600 (this includes two hours of labor) to change out the idle control unit on my Mercedes. I just bought one on my own for $ 91 and put it in myself. Ten minutes. My car runs beautifully now.
Guido, remember how you told me that Brian spent so much time doing «diagnostics?» How come he came to the conclusion it was the ICU within moments of turning the car on and opening the hood? Right there, right in front of me? Why were there no diagnostics on my receipt? No «checked this» or «checked that.» Why was there no mention of diagnostics until I asked why you were charging me two hours?
And Daniel, when I spoke to you at 10:30, you said «Brian hasn’t had a chance to get to your car yet and still has one job ahead of you.» An hour later my car was ready for a $ 600 repair. Interesting. You told me it was because Brian was such a «talented technician who could get in and out quickly.» I must be a talented technician too, because those three screws didn’t take me all that long either.
You said you couldn’t re-​solder my ICU because it was «a mess» with someone else’s solder. I pulled that part and it wasn’t a mess. I played it safe and put in a new unit, but there were just a few joints that were very neatly re-​soldered. And you’re technicians are so talented…
Oh, right, and Guido told me that it took 2 hours because you had to dig through the manufacturer’s epoxy. Really? The guy who pulled it the first time and re-​soldered it didn’t do that? Hmmmm. Small favors: they did credit me back 30 minutes.
«We’ve been in business for thirty years!» I find that amazing.
I had a feeling you ripped me off the first time I came in. This was the second time and it’s now clear.
So. Either Guido has issues with the truth or he’s unaware of and too trusting of his technicians’ tactics. Either way, these guys tried their best to rip me off. And yes, they succeeded for the first $ 141.
Update: Have now received two nasty responses from Daniel, including an insinuation that he was going to go onto «rate​mypro​fes​sors​.com» to somehow spoil my reputation. Really nice.

This is the only place in town I trust having my Saab looked at. I initially got an estimate at another auto shop in town and was told there were many things wrong and it was going to be a costly fix. I decided to take it for a second evaluation and brought it to Guido’s, they told me exactly what was wrong (Not nearly as much as the other shop had stated) and fixed it effectively and efficiently. The guys are great there, and like I said before, I won’t bring my car anywhere else in town and I suggest you don’t either!

While visiting my son at school in Chico my Mercedes started acting up, someone recommended Guido’s Auto Precision. I have to say that it must have been my lucky day because they were wonderful. Found the problem right away and I had my car back in perfect order that same day. Dan the service manager was extremely helpful, he took a his time explaining what needed to be done to my car, it was appreciated. Highly recommend Guido’s Auto Precision.

I have heard over the years of living in Chico, that Guidos gives good service. After taking our BMW there for the first time I felt the same way– until I had to take it back 2 more times for the same thing. The first time they charged me $ 1200 to fix a few things — ok — these things needed to be done. Then a month later I had to bring it back for the same thing & they looked at it free of charge (which was nice) — told us everything was fine & sent us on our way. Then, a couple more weeks go by & I have to bring it back for the 3^rd time for the SAME thing. They check it out & tell me I need a new radiator & that they’ll give me a $ 75 discount. First of all the part was around $ 360 & the labor was also around $ 360. In my gut I knew they were ripping me off. For something they should have already fixed or prevented from happening. So, I listened to my gut & called every BMW mechanic in town, including the dealership & Guidos had the highest price by A LOT! The price for the part was the same at every shop & Guidos told me they were giving me a $ 75 discount on the part (total LIE — small shops get wholesale prices & they were after market price!)! The labor is where they were overcharging me & did I mention I ALREADY PAID THEM to fix the problem before! They wanted ~ $ 740 total & the dealership was $ 640 & the other shops were $ 500 — $ 600. When I called Guidos to see if they would bring down the price, the guy on the phone was very rude to me — mad at me even. I grew up here & I know a lot of people with fancy cars & believe me, they have all heard my story. Guidos is not the only shop in Chico that works on expensive, fancy, awesome, fast cars. I will forever take my business somewhere else & tell others to do the same.