Alice Zeissler, Century 21

Buying and/​or Selling your home is such a major event. This is the time to use a professional. Alice is so knowledgeable, experienced, and so easy to work with. We are currently selling and buying at the same time. I am amazed at all the «working parts» that are all happening at the same time. She is orchestrating everything so that it is seamless. Closing day is just around the corner… I wonder if she will help me pack and move ;-)

We engaged Alice to find our new house and sell our old house based on positive recommendations we had received from friends. I wish there was a way to give her 6 stars — she did an excellent job with both transactions.
We weren’t very easy clients in regards to finding a house — we already had one we liked but wanted to upgrade to something better and we had a very narrow view of what would make us happy. So: We learned that Alice is helpful, knowledgeable, and very, very, very patient.
We got to the point where we were about to gave up finding a house we like, and so we decided to build a house. When an unscrupulous builder ruined that plan, Alice pulled another miracle out of her hat the found us a house of a type and in a location we hadn’t considered. We settled on a house and were in escrow. Now, this was amazing: While we were in escrow Alice called us and told us that a vacant lot (that we had previously wanted but at the time could not get) was going to become available. This call put Alice at risk of losing a lot of commission on us because the lot was, of course, a fraction of the price of the house we were in escrow with. And it meant she had to start all over again. But she did it. So: We learned that Alice is extraordinarily honest and truly concerned with making us happy homeowners.
Selling our old house went quickly and smoothly and we got more money for it than anybody else has in our old neighborhood has since.
We’ve been in our wonderful new house for several months now — and we still thank Alice for her part in making it happen.
We will use Alice again.

My son was using Alice Zeissler to find his first house. At the beginning she was responsive and helpful and reachable by phone.
Once he made an offer, she didn’t return calls and was vague about the questions a first time buyer had.
He finally scheduled a home inspection and gave her the date. She was supposed to get the utilities on for the inspector. When the inspector arrived, the water wasn’t on and there was an hourly charge to my son for the inspector to wait for the turn on. Alice apologized for not getting it on and said she would pay the fee for the additional time charged by the inspector for waiting. My son wrote the check — including the additional fee — and paid the bill. He did not buy that house due to some problems found during the inspection. He asked Alice to reimburse him as she had said she would and she told him she could only do that if he bought another house from her because she didn’t know how to do it any other way!!! Really??? Its pretty simple — just write the check. Do the right thing when you have made a mistake.
She never apologized and never reimbursed him. He did buy a house but not from her.