Walgreens

The girl at the photo booth today was terrible. I think her name tag said medina. She was clueless and not helpful at all. She couldn’t find anyone’s pictures she was a mess. There were photos on the floor. She made my photo book and it was all scratched up the pictures fell out when I flipped through the book. She needs to be trained on how to work in that department and she needs to work on her people skills. This photo book was a total waste of money.

Looking for the absolute worst pharmacy experience North America? Voila! Here it is.

If you can, avoid this pharmacy, particularly if you are of a certain age or are too sick to be all over these people about every detail of your order every single time. They don’t get anything right here, and they aren’t even friendly or efficient while screwing up your prescriptions.

Hey, Walgreens! How come the store at Wilson/​Clark gives out those new thicker plastic bags but this one gives out NOTHING?
Are the people in Ravenswood more worthy than the people in Lincoln Square?

This is the worst Walgreens store I’ve ever been to, and unfortunately it’s the closest one to my house. The store not only looks dumpy (a real mess, poor vintage from the 50’s), but the pharmacist is incompetent. I was given twice the dosage my doctor prescribed and told to take it more times than my doctor had prescribed, meaning that if this were another drug, I could have died. Stay AWAY from this place. When I called the pharmacist to tell him that, he pretended that this was the dosage given my doctor, when it clearly was not. I had a copy of the prescription written by my doctor. I contacted Walgreens headquarters to complain and they did NOTHING about it.

***This a decent sized Walgreens that is very close to the CTA Brown Line’s Western station; there is a good variety of food, drink, cleaning, hygiene, and medicine items and the cashier was nice***
I am not sure if this Walgreens has its own free parking lot. Metered street parking is available.

It’s so convenient to have Walgreens in walking distance for things I need. The people are always nice and I get what I need. The only thing I’d wish is that it had a remodel. It’s way overdue and Walgreens has so many modern stores that Lincoln Square should include one as well. I still love GREENS.

I have a love hate relationship with this Walgreens location. It is incredibly convenient for me, being both close to home and public transit, but I sometimes can’t handle the often rude and insulting employees. Don’t get me wrong, some of the folks here are lovely. One of the pharmacists has always been kind, answering my questions not just on prescriptions, but also answering questions about over the counter meds. There are also a couple of wonderful cashiers who are friendly and helpful and really a pleasure to deal interact with. Everyone else, though, makes simple transactions painful.
Sometimes, it is waiting for my name to never get called when waiting to pick up a prescription — «Why have you been waiting so long, we filled it over an hour ago. It takes someone really stupid to wait so long for nothing.» (yes, this was actually said to me). Other times it is waiting as a line forms behind me for an employee to figure out how to void a scanned item after they have scanned it too many times. Then there are the times when employees will just let themselves cut to the front of the long line of customers in order to have their soda rung up while they are on break.

I liked it. Cashier was nice… and staff helped me find something I couldn’t find. But this location I don’t use THAT extensively. But its easy in and out for me when I am in the area.
Don’t know about parking in the back, but there is street parking if you drive and a bus stop outside if you do public trans.

Spacious… free parking in the back, enter on Oakley… Front and back entrance to the store!

«Oh, gee… yeah we had to contact your doctor on the prescription you tried to refill yesterday. Looks like we sent a fax, but they don’t have a fax. Sorry about that. We’ll try again tomorrow.»
Yeah, well piss off.
I can’t get anything filled on Sunday because I’ve never been in there when the pharmacy is actually OPEN on a Sunday. I call to refill on the online system for a next day pick up & you can’t even provide the simple service of refilling my prescription without a debacle? You had a WHOLE WORKDAY to contact my doctor & the best you can do is – not a phone call, that would make too much sense – a fax to a business for whom you don’t have a fax number?! I only go to your grungy, poorly serviced store because it’s near my house. Know what else is pretty nearby? CVS on Damen.
See you never, jerks.

Oh brother, after sitting at the Pharmacy for 25 minutes, the Pharmacy Tech comes out and says «um, like we um, like don’t um, like have your medication. We, um, like ran out on um, like yesterday.»
After trying to figure out what this person said to me, I realized I had just spent nearly 30 minutes waiting for something that they were out of. I was annoyed and said when did you realize this, her response «um, like huh?»
Listen, when the parking lot is the best part of a drug store, find another drugstore and pharmacy.

It’s your typical Walgreens. Nothing special.
I give it three stars cause the associates can be really oblivious to whats going on around them. I can’t tell you how many times I have been waiting in a long line because they leave the desk to help someone. REALLY, you can’t call another associate (who is stocking shelves three isles away, or ask them to hold on till you help the customers in line.
Other then that complaint they usually have everything I need. I love the parking lot in the pack. It makes it convenient.

So this Walgreens is kind of depressing inside — it’s poorly lit, with scuffed-​up floors and a sort of mystifying organizational scheme.
BUT: like other people here have attested, they have the best pharmacists ever. On more than one occasion, the pharmacy staff here has gone way above and beyond to get me my prescriptions, spending a lot of time on the phone with my horrible insurance company and my doctor. They totally don’t have to do it, but they do. Which is why I’m still going to this pharmacy, even though it’s no longer convenient to my apartment.

This is probably one of the busiest Walgreens stores I’ve ever been to but it’s also my favorite one. The pharmacy is amazing. I went there to get a new prescription filled and old one transferred and the pharmacists were fast and friendly despite how busy it was in the store. Speaking of the store, I love the huge selection of beauty products. They have almost everything I could ask for. The rest of the store is good, too, and I feel like even though it’s always packed, I never have to wait a long time to check out.

Four stars just for the pharmacy. I agree with other Unilocalers who say that they have some of the best pharmacists around. When our insurance was a mess and we were spending $ 400 a visit on medication, our pharmacist went above and beyond to lay out our options and try to save us money. The genuine sympathy and compassion they showed, and their patience and willingness to spend time helping us made a difficult situation a little easier.

I hate hate hate this Walgreens. Then again, I’ve only been on Saturdays. If you are unlucky enough to need to fill a prescription here on the weekends, you will be greeted by a bunch of hacking fat people in the wait area, who seem to think their purchases deserve a seat. No, I’m not elitist, for I too have a few extra pounds. These people are morbidly obese, and all seem to be on Medicare and all seem to question the costs of their prescriptions, which overwhelms the pharmacy staff and leaves them with a big ol’ line. That is one job I would not want.
However, I have to give a star back to this Walgreens because their miscellaneous cleaning product/​houseware section has a LOT of variety. Also, the lady in cosmetics is helpful and will zip you through with your purchases in a jiff.

The pharmacists here are really sweet and attentive. Once my doctor called something in for me in a certain dosage that apparently didn’t exist. The staff worked hard to clear up the issue quickly and kept me informed via phone the entire time. The pharmacy part is open until 10pm on weekdays which is really nice. The rest of the place is typical for a Walgreen’s of this age, but there’s free parking in the back.
I knocked off one star because the parking lot is kind of scary at nighttime due to inadequate lighting.

Please note that this review is for the pharmacy. The rest of the store is meh.
Unfortunately, I have been spending A LOT of time at the pharmacy, this one and about six others in the Chicago area.
The Walgreens at Lincoln and Lawrence employs some of the most compassionate pharmacists I have ever met. On more than one occasion, I have been in tears, overwhelmed by my health condition and the cost of my 15 different prescriptions, and the pharmacy staff here is kind enough to listen to me and to make helpful suggestions.
I just got off the phone with Eric, one of their pharmacists, who spent a good 20 minutes going over my medications with me and suggesting different ways to make my life a little less painful.
On days when things really suck, at least I know I can go here and get a straight answer and helpful medical advice.

Wendy McClure calls this the «Bad Times» Walgreens in her blog and that pretty much says it all. It is located in the «Communist Europe» section of Lincoln Square and it really contributes to the whole bread-​line feel what with standing behind 104 year-​old ladies in line as they cut out coupons at the freakin’ register and the gypsies waiting to accost you on your way out.
I went here once for a bottle of baby shampoo. It was locked in one of those cases for some godforsaken reason. I had to find an employee to unlock it for me. The first employee didn’t have a key so they went to fnd someone who did. Fifteen minutes later the 2^nd employee arrives acting like its a huge pain in the butt for her to unlock the case.
WELL THEN WHY DO YOU LOCK UP THE FRICKIN’ BABY SHAMPOO???
But the cosmetics girl is nice.