U S Cleaners

US Cleaners is still the best. I’ve been bringing our clothes to them regularly for a year, and I’m consistently impressed. It is probably the best dry cleaners in the universe, but in light of unanswered questions about quantum physics it is difficult to be sure. I digress.
Most recently, I brought them a pair of trousers that bore the brunt of my poor decision to douse myself in red wine. They were light gray. All signs pointed to disaster. One day later, I got them back with not a trace of wine. Bravo.
Also, prices are very reasonable. And my wife loves them just as much as I do for her silk blouses, etc.

They are so sweet and easy to please. Fast, friendly, and does a great job on my cleaning. Thanks!

Excellent service! Quick, thorough, friendly. This is my go-​to dry cleaner.
What more can I say?

The absolute best. Very friendly, fast, and great on alterations. So sad we moved away to a new neighborhood… but I still bring pants in for alterations!

Super friendly from the moment I first walked in on my first visit. I brought a few items to start and test them out. They had my stuff done in two business days, and a weekend. I didn’t give them anything too tough, but the bit of grime there had been was cleaned, and my clothes didn’t seem to be any worse off. There’s metered street parking outside that seems to be pretty empty first thing in the morning, and they’ll watch your car while you run in if you ask, so you can pop in without getting a ticket. Pricy, so I might look for another option, but the work is good.

Very good service. Good prices. I have never had a problem here and I have been going for over a year.

US Cleaners is the best! They know my whole family, and they come out to the car to help my wife carry in our out when she has our son in her arms. Family-​owned and very friendly. They do a great job on cleaning, hemming jeans and they have a fast turn-​around.

Friendly and family-​owned! The couple that work (and I’d assume own) the business are the nicest people in the world. I have been coming here for the past few months to get my work suits, shirts and pants dry-​cleaned and have not ran into any issues.

Having had another great experience at US Cleaners recently, I just can’t not review them. 5 stars for both their work and I’d give them even more stars for customer service, if possible. From the very first time I went there about a year ago, the owner greeted me as if I was a long lost friend. I’ve since had numerous items dry cleaned and altered to perfection. She took in a bridesmaid dress that was humungous on me and actually made it look quite nice. When I came back a few months later with something else, she asked how the wedding was (aww she remembered!). The latest is that they were able to clean a blazer for me in just a few hours because of an interview the next day. She even wished me good luck when I picked it up! Plus, the prices are super reasonable.

I come here for all of my dry cleaning needs and the owners are awesome… super nice, good people. I haven’t had anything go wrong with them. A+

I have the same fanaticism for this place as other posters before me. Not only does this couple do fantastic work on time (without fail) and for a very reasonable price, but they are also the sweetest people I have ever met in my life. Not in a placating, obligatory customer service kind of way, but in a way that makes you feel like they just genuinely love interacting with people and have a very positive outlook on life. The way they greet us when we come in, you’d think we had been long lost childhood friends. They ask us about how we’re doing, what’s going on with our lives, and are so excited at whatever news we have to share.
My wife & I were just recently married; I took my suit here to have it tailored before the wedding, and when I got it back, it included a beautiful card from the Mister and Missus wishing us luck & happiness. This is now the ONLY place I will go for dry cleaning or tailoring, and I am very happy to say I think it’ll be that way for a very long time.

I’ve never met friendlier owners in my life. The prices are very reasonable, they do a great job with everything you drop off, and even if it’s your first time they make sure you feel as if you were their very first customer ever. They open early, stay open late, and are expert at what they do. Go here if you can. It’s a great place.

Since pretty much the day we met, the boyfriend has raved about this place. Saying that they’re the friendliest folks in Chicago. Telling me that they’ve never lost, never ruined, never been late with anything. Not once. Not ever.
My thinking? C’mon, they’re cleaners. I’ve been to lots of cleaners, and they’re all just fine. So I expected the same when I stopped in to pick up his clothes one day.
Believe the hype, people.
If you saw customer service like this in a movie, you’d call it ridiculous. They were SO excited to meet me, all huge smiles and near hugs. So much warmth, I swooned. For a moment, I imagined they’d been having long conversations with him about me. (A girl can dream, right?)
I’ve still never had anything cleaned here, but my fella always looks hot and handsome. Thanks for the arm candy, mister and missus US Cleaners.

This husband and wife team are the friendliest, nicest people and best tailors in Wicker Park, bar none.
After terrible experiences at Greener Cleaner around the corner, these guys were a breath of fresh air. The clothes are returned on time, I don’t think they’ve ever lost a shirt or ruined anything, and my wife claims they do the best hems she’s ever seen (including jeans).
Maybe Christopher J. went to another cleaner or there might have been a translation problem (the owners do have an accent). I’m sensitive to any homophobia, but I honestly haven’t caught a whiff of that.
I can’t believe I’m writing a review for a dry cleaner, but that’s just how good these folks are.

Based on one trip… I’m a big fan so far. I brought in a suit and a dress, and a tie that me and my husband wore to a wedding. The wedding was a lot of fun and we came home wearing red wine. They got the red wine out of everything!
I also swore I checked the pockets but they said I left $ 20 in it and they gave it back to me! That was seriously surprising. Especially because it was such a small amount of money it wouldn’t have been noticed.
I believe it was about $ 20 for the 2piece suit, dress, and tie.
They were very friendly. When I dropped my stuff off they and gave them my number they realized I was a new customer and genuinely thanked me for using them. It was very sincere appreciation for using their business.
I hope the bad review about sexual orientation is wrong, or they’ve changed their mind. These certainly don’t seem like the type of people to be so negative.
Anyway, for now… they are my dry cleaner!

Reading the negative reviews here makes me wonder if these people have the wrong cleaners. Or if the place changed ownership in the past couple of years.
The husband and wife who run this place are outrageously friendly. Even when I’m walking by on my way to the El, they always smile and wave, and it’s not like I go in there that frequently. Truly lovely people with a natural drive for great customer service.
I bring my dress shirts here for laundering, and they’re always ready super fast and impeccably pressed. The prices are perfectly reasonable and they always use just the right amount of starch (ie not too much).
I wouldn’t hesitate to bring in simple tailoring or more involved dry cleaning for a second.

I am a big fan of U S Cleaners. The customer service is terrific — very friendly, able to rush cleaning and pressing when needed w/​o any extra cost, even got a «Happy Holiday’s» lint roller and a pair of pants pressed for free back in December. There have been one or two minor miscommunications about when an item would be ready, but even then, they have apologized profusely and went out of their way to make things right.
My girlfriend and I have both had items cleaned and pressed. Everything has met or exceeded our expectations.
I highly recommend them to anyone.

I love this place. I walk in the door and I get smiles. The husband and wife running the shop practically (and sometimes literally) jump over the counter to help me. My clothes are always done on time and done right, whether it’s dry cleaning, hemming, sewing 30 buttons back on my coat… you name it. It’s customer service backed up by service. It’s business done right.
Now if they would only take American Express.

I’ve always been pretty happy with Sofia and US Cleaners. When I lived a block away, they did good, consistent work on my dry cleaning, always remembering the «medium starch» for my shirts.
Towards the end of 2008, my life got really really busy, and at the end of February 2009, I moved 5 blocks south. I had forgotten that I had left about 4 nice dress shirts there. Just this last weekend (May 2009), I went back to ask if they were still there… they were. From December 2008! That’s worth a couple of stars right there.
In reference to Christopher J’s review, I’ve never heard her rant before on anything. I’m dissapointed that she would offend you in such an innapropriate way. However, in my experience I’ve found that we are creatures of convenience, and at the time US Cleaners was pure convenience.

I use this store weekly. Sofia who runs this store has always given us really great service. Always on time, always clean and she’s never lost a single item (big improvement over my last store).
Sofia has always gone out of the way to help us:
— One time I turned up 5 minutes after closing. Sofia was on her way out, but she unlocked the door and gave me my clothes. A lifesaver as I needed to head to the airport early the next morning.
— When my fiancée’s hem needed restitching, Sofia pointed this out and then mended it for free. I’m sure that’s just for regular customers but, still, it’s great service.
— One time I’d lost a garment. Sofia knew that she hadn’t lost it, but she still searched her entire store for it. Of course, it was me that misplaced it!
I’m sorry to hear that she went on an unpleasant tirade as described by Christopher. One might make excuses that she is from a very different culture (Korea) and a different generation to most of her customers. But it’s still a shame. She’s always been very polite and helpful to us.
If you live locally and need reliable dry cleaning service, US Cleaners will do a great job for you.