Shell Reyes Designs and Appraisals Ltd

I agree with Charles. I filed case with the Better Business Bureau as well. I brought a sterling silver set in for consignment in March 2013. I found out that the set sold, but «M Ryan», the man who works there, said he did not know the sale amount and promised to call me the next day. He did not. I’ve called a number of times and he said that he would call and let me know the amount and would send a check. He never did. I went in there 2 times and he claimed that Shell had the paperwork and that she would be sending me a check. He finally confirmed the sale amount, but at this point I don’t believe him. I have yet to receive the $ 480 due to me. No one answers the phone so I will go in again. If I don’t have a check in the next day or two, my next call will be the police. Shell Designs/​Kai Koto Galleries seem to be criminals.

Do not conduct business with this person. I have a Better Business Bureau case that has remained open with her, she failed to address it. It’s 3 years later, and while I’d rather drop the issue and let it be, (which I have implicitly), I think it’s important that any person conducting business with her consider not having her appraise/​sell your valuables. I am lucky to have gotten away with what was leftover heirlooms from family. two pieces retailing at above $ 2000/​each were sold for $ 200as a set. Apparently I was never made aware of this, never again. I hope future people can see this, and also see that she operates under several other business names as well. Quite shady. She was nice and everything at first, but business is horrible. Nice store, nice jewelry, nice lady, but isn’t that how a scam artists take advantage of those needing cash? Stick to other reputable persons, there’s a reason why that case with the better business bureau is still open. She also operates under Kai Koto Galleries and other aliases. at this point, I believe the business we conducted was under ‘Kai Koto Galleries” which can be googled and looked up on the BBB website.

Great artwork and custom jewelry! I bought some gifts and had them engraved. They did an excellent job and were done in a timely matter. Shell is a very nice lady, I enjoyed shopping there. I will be back!