Servicemaster of Lake Shore

Long time business customer and within the last two years have had them come to my home — one of the things I like is that the crew has remained the same for the most part and I think that speaks volumes. Second, they leave everything as they find it — no surprises. Would not hesitate to refer/​recommend.

I have used Service Master twice now and both times I have been very impressed. Scheduling with Jeanne couldn’t be easier. She was very flexible and kind. The guys who have shown up to do my carpet have been early and courteous both times. The carpet looks brand new when they leave and it was far from it when they arrived:)

i have used Service Master of Lake Shore for several years now and they continually impress me!
when you call you speak to Jeanne who is a gem! so pleasant, helpful, and works with you to set an appointment time that works with your schedule — from as early as 8am and wknds too!
Alex is the guy who’s cleaned my sofa, area rug, and carpet in my bedroom. the first time he cleaned he took the time to look at the fabric on my sofa to make sure it was durable for cleaning. he also asked if there were any stains or areas that needed special attention.
another reason i like this company — they send out HANDWRITTEN postcards with coupons and thank yous! not many companies do that any more. i love the personal touch — it keeps me coming back.

A chance connection with Servicemaster Lakeshore saved my sanity when my basement flooded in June. I had never used a flood recovery service, and the owner, Jeanne, talked me through their procedure. We made some decisions together but I mostly relied on their expertise. A team was dispatched within a few hours, and the owner came by to check on the job. When they left, the basement was dry, spotless, sanitized and deodorized. Their industrial fans and dehumidifier finished the job.
Emergency situations can put the consumer at a disadvantage because time is not on your side. I was lucky to find this company.
Note: each Servicemaster is independently owned and operated, and these comments apply to Servicemaster Lakeshore only.