Security Shop

Zero explanation of rates. I ordered two new dead bolt locks. I was told $ 250 plus $ 15 for an extra key. Now I am willing to accept that maybe I did not hear him say $ 250 EACH though it seems to me that they should have made sure I understood that. However, after installation I find that those prices did not include a $ 70 fee to drive out and labor. So surprise the bill is now $ 700!!! When I complained they gave me a 10% discount but the manager tells me that he heard the guy quote me the rates. Did not happen! I am a real estate professional and have lots of experience with contracting for work. This was a disaster. On the positive side, installer was good and prompt.

Excellent and friendly service. Reasonable prices, and they even found a way to save me money. A class act in security.

Same day service re-​keying all locks in our townhouse to one key. Very friendly, professional, reasonably-​priced. Will definitely call on them again if ever in need!

So quick and reasonably priced! Had them copy keys and they were very friendly and finished in minutes

Nick was as nice as a Sunday afternoon in June. Two sets of keys for under $ 10 in about 5 minutes. Doesn’t get better than that.

I called yesterday afternoon and Karl came this morning to fix the lock on our back door. He was not only pleasant and friendly, but he had the lock fixed and working in 15 minutes. Highly recommend.

These guys are great

Michael worked his magic quickly — getting a locked room door open. Very nice. The service was inexpensive.

USE THIS COMPANY. These guys (and possibly gals) are fantastic. Our condo association had them out to replace all of our locks and fix some other lock related issues; every step of the process has been great. This location is a satellite of the main location on the north side and the guy who works in HP is great. He helped me organize how I would get additional keys to unit owners (you can fax in a request and have the owners pick up from and pay at the HP location); this is making it a lot easier for the association to deal with unit owners who need additional keys. Not to mention, we switched to multi-​lock and these guys charge less for these fancy keys than the place down the street charges for crappy Medeco keys. Also, the customer service and attention to detail is superb. I had the locksmith do some work on my unit door (paid for separately of course) and he fixed something that 3 other locksmith were unable (unwilling?) to fix.
I need to say, my review of this locksmith is NOT this good simply because the other locksmith shop on 55^th street is so terrible BUT Hyde Parkers need to know that this is a WONDERFUL alternative!

Fast, inexpensive, honest, friendly, competent, and didn’t let the cat out. When I returned late last night and almost couldn’t get in the front door because the always wonky lock had finally taken a dramatic turn for the worse, my vacationing landlords in California told me to call these people, who are around the corner from us, and go ahead and have the lock changed. I called them the next morning around 11; they said they could be there between noon and 2. Albert arrived around 1, looked at the lock, and said it just needed to be popped out and serviced, not replaced. He got the job done in around 20 minutes and also oiled the slightly sticky inner-​door lock with some pleasant-​smelling substance. All of this cost under $ 100 and I wish we’d done it years ago, because getting into the place is now a whole lot less character-​building. Be aware that they have a dispatcher and seem to work city-​wide, so you can’t just walk around the corner and escort them back to your home if you live nearby, but I’d recommend them to anyone, anywhere.