Sameday Passport & visa Expedite Services,Inc.

I had applied for a new passport about 6 weeks before my trip with the «fast» service from the passport agency. A week before my trip, still no passport. So I called the passport agency and they told me I would have to drive to Buffalo New York because they couldn’t get me in anywhere for any appointment near Chicago. Buffalo!!! So, I called this place and the guy I talked to was really great. He told me exactly what I needed to do and basically that the passport agency was just jerking me around. I went down to the federal building myself based on his advice (to save myself the $ 50 or $ 100 bucks). I definitely wished I would have just paid them – it was all day and the security guard at the federal building told me I couldn’t eat my small bag of almonds (after my 4 hours of waiting, feeling like I was going to get sick) yet all the snotty, unsupervised, smelly toddlers were running around the federal building throwing their cokes and cheetos all over the waiting area of the passport service agency offices. Gross.
Anyway, if you are someone who can’t stand waiting in line at these government offices and dealing with attitude about your almonds or the color of your pen or people who cart around a whole troop of toddlers to these place – have these people take care of it for you. It is clear they know what they are talking about and can get it done fast. To me, my time and sanity is worth double the money their charge to do it for me!

I had won an amazing trip and need a passport in a jiffy. Being a contest they needed proof I could travel ASAP and couldn’t wait so I forked over some big bucks for the 3-​day expediting and they delivered. And on the 3^rd day by 3pm-​ish I got a phone call that it was done and ready to be picked up. Tho note: while they are open 7 days a week they only process passports Mon-​Friday and its 3 (business) days or however many days you pay for. There was a line and a bit of wait once I got there, but it was because no one had their forms filed out and only one person working the desk. So please check their website and bring all your forms filled out and printed out and save everyone some time.

I love this place! They were totally on time and very helpful! I recommend this place to anyone who needs a passport!

Not sure how to delete this but my experience is from a same day passport in LA… not the Chicago one but I’m guessing they all probably have the same business model. Guy there seemed slimy salesperson ish. They can’t guarantee same day on weekends and said they only get same day passport ability once a week. We got there on a Saturday and he said if we paid the 900 $ price (per person) they could not guarantee same day it would most likely be Tuesday or Wednesday. I have no idea why these places are legal they take advantage of desperate people. Just go to the LA federal building passport office on Monday (if you realized you had a lost passport on a weekend like me) and get there first thing in the AM. It opens at 7am but people start showing up on the benches outside the will call window at 530AM. Bring documentation (expired passport, birth certificate etc… Check their website). You will most likely have it by the end of the day Monday for a normal passport fee +60 for expedited service. Also if you go to the airport and talk to your plane reps instead of trying to do it over the phone you might have better luck trying to reschedule your flights. We did, they would’ve charged like 1000 over the phone but the lady at the airport counter was nice from our airline and it would’ve been 400 but when we told them our story they waived the fee.

If you need passport photos, do yourself a favor and walk across the street to the CVS. It’s almost half the price too.

Beware! They will not give you the whole truth. Do your homework and save money. They overcharge for what is a simple easy service. Note! They will not commit to anything in writing and once they slide your charge card you can’t reverse even if no service was performed. They completely botched getting my visa to Brazil and tried to blame the consulate. I had 3 testimonials from people who went direct to consulate and got there visa in 3 days for significantly less money. They took 3 weeks to get my visa to me and caused significant expense on my part to change my flight and pay penalties.

I read these reviews and thought I should probably put a more positive review because my experience with much more positive. Secondly I’m assuming this is the place that is changed address and is now located at 180 North Stefan Avenue in Chicago. To the other reviewers. This dance isn’t the most friendly people I’ve ever met. The gentleman on the phone was shouting at me, and the information you gave me wasn’t fully correct. He kept telling me I need to bring my checkbook was it just for form of payment and they took visa I think these questions confused him and he just got stating I need to bring my check. He told me to show up at 730 in the morning and they would have my passport and everything correctly at 4:30 in the afternoon. He was accurate, I arrived back at the office at 4pm at 4:10 pm they gave me my. However the lady that was working at the office told me to come back at 5 and that they close at 530pm when I arrived at 4pm it seemed to upset one of the women that work there. She spoken Spanish, probably thinking I would understand, & I understand that she was complaining to the other office person that I showed up early, they actually have plenty of waiting room in their office. Bottom line they got the job done at a fair fee and I was very happy about that, their interpersonal skills need some work hopefully they can look into it and make the experience much better for everyone involved.

I am pretty sure this place moved because I doubt there are two passport expediting agencies with the same name so close, but either way, I am writing this review for a place on Randolph and Michigan. Here’s the deal — if you are in dire need of an immediate passport, these people are your friends. I was leaving for the Dominican Republic at 5 am on a Thursday. Around 9 pm on Tuesday I noticed that my passport was 10 days expired. In a frenzy, I made a few phone calls and did some research. While going through the Chicago passport agency would have been cheaper, I couldn’t risk waiting at will– call and being rejected so I called this agency.
It cost a ton — $ 511 with picture, but I got a brand new shiny passport in one day. I called the night before and spoke to a very helpful man who told me to be there at 7:15 am. A woman arrived at 7:25, took my paperwork and a picture, and told me they would call me when the passport was finished. I walked out the door at 7:37. They called at approximately 3:10 pm that my passport was finished and I had no trouble with anything and was able to enjoy a beautiful vacation in the Dominican.
Expensive, absolutely. But a lifesaver in a crunch.
In other news — I highly recommend checking your passport more than 30 hours before you need to leave the country :)

Totally UNPROFESSIONAL. They took my picture without really taking any notice of the requirements by the Dutch Consulate and asked me to check the picture on the LCD of the camera. Turned out the Consulate rejected them as they were over exposed, so I had to go elsewhere. When I went back to see if they would give me my money back they refused. I had paid cash and they had not given me a receipt. When I asked about this they said they NEVER GIVE RECEIPTS FOR CASH TRANSACTIONS.

this place is hooooooooooooorible… i was in need for a passport immediately. they told me i would have it with in 24 hours… i paid their outrageous fees and when all was said and done 5 days later and $ 395.00 later i had my passport. i called and called and called. nobody ever cared to contact me. and every time i called they wanted more verification and papers. they even made me pull medical records. they were rude, short and not empathetic at all. it was always a promise after a promise. when i demanded for at least a partial refund they told me no. i am amazed how horrible their customer service is and on top of that… they made you run the errands for you passport as well. such crap. i do not recommend these people at all unless you are in desperate need.

I hate that I went through this place. I should have just gone to the post office. First of all, the woman who processed my application was an absolutely cold, no-​eye-​contact, icky person with zero customer service skills. When I raised questions about my passport, she responded in a blunt almost condescending way. You can take your picture there, and my picture ended up being terrible and sad because I felt almost abused by this person. Then they make you go to the post office, where you pay more money to have someone witness you sign the application. The post office woman informed me they could have expedited it for me, for much less. Then I emailed the place to see whether the passport is in. They emailed me saying they’d called me several times, but couldn’t reach me, and it was in the office. I never received any calls or messages from them!!! I also think it’s ridiculous they don’t offer to mail you the passport, after all of the money you spend. Now I have to go back to this weird-​vibes place… eesh. My point is… go to the post office if you need an expedited passport.

Sameday passports is amazing! My husband and I applied for UK visas in November, planning on moving to London at the end of December, and I started a job on January 5^th. The British Consulate advised that the process would take up to 12 business days. 7 WEEKS later (and two missed flights) we were told to pick up our documents. And learned we were refused visas. Did you know you could get refused for such things as having a US sized passport photo?
In a panic, we called Sameday Passport and Visa Expedite Services along with two other services. Sameday was the only service to offer to review our documentation, take the appropriate sized picture, and provide us with updates. While they didn’t guarantee any timing (they estimate 1 – 2 business days), we had dropped off our application with them at 7:30am, and got a call at 4:00pm the same day saying our visas were ready! We waited 7 weeks to be refused by taking on the application process ourselves, and had our visas in hand in 1 day using this service.
I would never advise anyone to go through the UK visa application service without using Sameday Passports. They were easy to work with, not expensive at all, and amazingly effective!