Quality Transmission & Auto Service Inc

I was having major transmission problem, went to the dealer and they wanted 4k for a new transmission. Started looking at shops around Chicago for a rebuild, every single one I went to was over priced. They gave me the best deal in the area.
I wrote part of this review 3+ years ago and it was saved as a draft. Well… its been 3 years now since i had the transmission rebuilt. It is still running strong. They do good work their for cheap. It was the best deal i found and so far… 3 + years and counting the transmission is running smooth!

These people are the best! I got my transmission done about 3 years ago, I won’t name the place, but they obviously did a crap job since 40,000 miles later I had to get a new one. So I searched for a good place and I found these guys and I couldn’t be happier. Car rides great and customer service is awesome. Saul, Mike, and the team, thank you so much for your awesome work! I work in the insurance industry and I will be happy to refer customers to you. Thanks again!!!

As good as it gets… My Acura MDX transmission was having problems. The dealer said $ 6,000 to replace… Then they said $ 3,000 for a rebuilt. I searched for an alternative and Quality rose to the top. I brought the car, they diagnosed that the transmission needed to be rebuilt. I was comfortable with the quote they gave me. The repaired the transmission beyond my expectations. It took longer than what they estimated, but I was more interested in them taking the time and doing it right. You look in the shop at the complexity of a transmission when taken apart. The car now runs as good as new. I couldn’t be happier. What a great group of people to do business with. I highly recommend them to anyone. I am very pleased with Quality !

So all the good things I’ve read about this place has been lies. They have had my car almost a full week and have not done any transmission work. Every day I call to ask about the car they come up with lies and excuses. One day they said after lunch they would start on the trans and 2 days later they are still saying the next day they will let us know. With all the nonsense all they say is they will take off $ 75. That amount is nowhere close to being enough to compensate the unprofessional way they do busines. Skip this place trust me

Update. After writing the review I got a call from the place that my car will be ready Monday. I went to pick it up on Tuesday Morning. So met Sal and Mike (Owner) for the first time. I was upset so said that something that i was told from day one (Clutch and Pressure Plate) is good was not good when it was time to complete the work. He said he had no knowledge of it and said will try to see what he can do, My bill was 237???, I gave him my card and said I don’t care, I need my car and I would like him to know someone on his side made a mistake and My car has been with them for almost a month with little update and not a confirmed Price.
My car was repaired and Mike was nice enough to knock off About 120 and I paid 215???. I was there for another 30 more mins to get the Clutch Adjusted. I felt it was a little too high but had a lot of power once Adjusted i have lost power. I did receive a call from Mike to make sure all things are ok. You don’t really get calls from someone who has worked on your car to make sure that your car was repaired correctly. I will pay them a visit again to make sure the Clutch is adjusted a little better
For now I am feel it was worked good. I should have to write a write a review to get my cars work done quickly. But the price was High to me for a complete Transmission built (5 speed manual)
I am a real person and you can email me if you want my number to talk to me, i will also upload my Receipt if any one wants to know more. I sometimes think if the reviews are written by someone

Quality transmission is the best! Mike, the owner, always gets me in and out right away! I had a transmission problem a few months ago and they took care of it quickly. I drive from the northwest suburbs to get my transmission fixed and will remain a loyal customer forever!

Just back at Quality a few months ago for a repair on my Honda and a diagnosis on my husbands POS Jeep. It is good to know that Quality does a great job with transmissions AND anything else you might need done.
As per usual, the service at Quality was top notch. My car was fixed correctly and in a reasonable amount of time. The prices are good and the customer service is top notch. I won’t take my cars anywhere else :)

Don’t let the name fool you… they don’t just do transmissions. Brakes, yes, rear bearings, yes, rack and pinion, yes! It’s hard to find honest mechanics, but I think I got it right with Mike and Frank. Can’t handle dealership costs, but Quality seems to be reasonable with their prices. Two things helped solidify my choice with them. The first was when the lil lady hit a pot hole and there was a terrible noise which I thought was the brakes… I told them what I thought it was fully expecting some major repair… when they called me to tell me the problem, it was only a muffler bracket which they replaced at a minimal cost.
The second was when I was getting some major repairs. While the repairs went fine it was the customer service that I got that will bring me back. I had forgotten the baby car seat in the car and they had taken the car to another place to do the wheel alignment. The car wasn’t going to be ready until the next day, and Frank told me he would go get the car seat and wait until I got back to the shop so that I could put it in the other car. He wanted to make sure my daughter was safe was his exact quote. Now he didn’t have to do this but going above and beyond what I expected goes a long way in my book.
One more thing is that they honor their warranties. We got our brakes fixed and a little while later, there was some noise. They resurfaced the rotors at no additional cost and now no more noise.
In closing if you want an honest and reasonable shop for repairs, check Quality out, I don’t think you will be disappointed. I take two cars there and will be bringing a third for all my repair needs. Thanks to Frank and Mike!

I came here about three years ago (!) and couldn’t have been happier.
These guys were wonderful. I was coming in from the suburbs and they were the only place in the city that would honor my warranty. Although they got crap from the people who were supposed to support the fact that I obtained a warranty (i.e. get payment from them? not sure) they worked with me to get what I needed.
I’d just moved to Chicagoland and was SO thankful how they treated me as an unsuspecting woman and how little they charged me for things that weren’t under the warranty. Nice people, great work. Wish I could have brought them with me when I moved!

I took my 1997 AUDI A4 Quattro to Quality Transmission & Auto this past January/​February for a transmission and clutch job. The car would start, but trans would not engage. It was an «exploding» sound that came from the transmission or clutch, that left the car paralyzed. That’s when I took it to Quality trans. and after talking to a very pleasant Frank, the mechanic and administrator. Frank fixed the trans and clutch. It is June, four months later I haven’t had any problems with the transmission and clutch repair done by Frank, and excellent guy and mechanic. Audi is a brand that no matter how old the car is, used parts are difficult to find and new parts are very expensive. Always expect to pay a little extra when it comes to Audi’s brand. Thank you Frank for a good honest job.

My 140,000 mile truck now runs like new after they fixed a few things at a great price!