I don’t write reviews of chains unless they’re really bad. This Potbelly is really bad. The last two times I’ve eaten here I’ve gotten sick. It is seriously SO dirty. The windows, the tables, the floor, even the pictures hanging on the walls are filthy. The entire back half of the place smells like sewage. Gross. No.
Mickey S.
Place rating: 1 Chicago, IL
Ewww, the dirtiest I’ve ever seen in my life, wtf from tables to floors to counters and register, and a foul smell of sewage. It’s not hard to sweep and mop or wipe tables down. Even my salad was yellowish. And the dirty looking nappy haired girl working there too.
Liz G.
Place rating: 3 Chicago, IL
their delivery driver is there maybe half the time and even when they are there they never deliver past 8 which is pretty annoying.
Dayna S.
Place rating: 4 Chicago, IL
I love a good Potbelly sandwich and the oatmeal chocolate chip cookies are the best! My kids and I like to pop in for lunch before going to the Davis for a movie!
Jacob A.
Place rating: 1 Chicago, IL
Potbelly has good food, but this location is a disgrace. The people who work at this location are incredibly inconsiderate and flat out rude. If you’re craving A Wreck, take your business to one of Chicago’s other locations. So disappointed.
Sarah M.
Place rating: 5 Chicago, IL
To the manager of this Potbelly’s: I got a sandwich to go last night and wanted to commend your staff. My «server» was a petite, pretty, black girl with braces(sorry I didn’t catch her name). I just wanted to let you know how refreshingly friendly she was. Job well done!
C V.
Place rating: 1 Chicago, IL
I had my worst potbelly experience in this location. Normally I do not write reviews for chains because it is pointless but this place needs to check their inventory whether they are fresh or not. I was served a vanilla malt shake with a cookie that is super super old and soft(you know the tiny cookie that comes with the shake). That little cookie needs to be fresh, hard and crunchy. The ice cream they put in my malt was also funny tasting and it was literally the last dip in the box. The guy barely scooped it out. Dude! just open a fresh box! My stomach did not feel good at all after that shake. And I get this thing like once a month so I know how it is supposed to taste like. The sandwich that I was served was not fresh either, the brad was totally old and it still did taste old after toasting. The edges of the lettuce was yellowish. I am not going to this location again. If I was not in my car when I noticed these things, I would go back and return everything!
Verna G.
Place rating: 4 Chicago, IL
My daughter and I decided to try Potbelly’s delivers service since I was home ill. The delivery time was exactly as they said it would be. A couple items we ordered on line were not available but we were offered an exchange item for our chip and a free soda since the selection we wanted was not available. Our receipt was detailed. Our deliver woman was very pleasant and thanked us. A very great experience. We will order on line again!
Janie C.
Place rating: 4 Chicago, IL
It’s colder than it should be on a Saturday and I want to eat A LOT. instead I got a salad because this place has a great«Wreck» salad. I feel like I’m indulging but it’s uder 500 calories. Great music service too good ice tea
Corie V.
Place rating: 1 Chicago, IL
I’m literally two blocks away and it ALWAYS takes them over an hour to deliver. I went and picked it up once, I was there five minutes before the pick up time and they were rude as hell about it. They were all just standing there doing nothing, make my sandwich. God damn wtf. They’re slow as hell. It’s bull, get your act together omg
Willie W.
Place rating: 4 Chicago, IL
1:30pm on a Saturday afternoon is definitely family time at Potbelly. Many children running about and dropping food everywhere. The service is still amazing and the music can still be heard over the crowd.
Douglas B.
Place rating: 3 Chicago, IL
It’s potbelly… the staff is sometimes a little spacey, get orders wrong on occasion or you have to repeat it a few times. But yeah… its a potbelly, if you haven’t been to one yet… The salads are OK, nothing special. The sandwiches are pretty standard, hard to mess up seriously, its a formula. But that’s really it. We hit this particular place up for a quick bite after the LSAC.
Rose H.
Place rating: 3 Chicago, IL
Fresh bread, interesting toppings, great shakes, awesome Chili and very big salads.
Chel D.
Place rating: 5 Chicago, IL
Love me some Potbelly’s! Usually get the t-k-y on wheat and it’s just delish, also love the chili, yum! Service is okay. Never had anyone be rude or anything like that. Love the location. Parking could be bad at times but I’m fine with that.
David R.
Place rating: 4 Park Ridge, IL
Potbelly has a new milkshake flavor called Peppermint Twist. But here’s a little tip: it’s not twisted with anything – it’s just peppermint. So you need to do the twisting for yourself and pair it up with another flavor. Let me tell you that the peppermint-chocolate milkshake is lights out. Even in sub-freezing temperatures. And if you wear a big coat you can totally sneak it into the Davis Theater. Wink.
Lupe D.
Place rating: 4 Chicago, IL
Although I realize that this is a chain, and yes, a Potbelly is a Potbelly. I did notice a difference when my son and I went here. 1. The sandwich seemed like it had more meet than the place I frequent. 2. I actually tasted the«Smoke» in the smoked ham — making the sandwich so much better. This place was very nice and clean and airy. Very nice staff. A nice outdoor patio to sit and people watch. It’s too far from my place to go on a regular basis, but close to my hairdresser, so I will be back as often as I go back to get my hair done, cause I am always hungry after that!
August B.
Place rating: 4 Chicago, IL
Gosh shall i go in… i shall, devine… shucks a line, tis sad, i’m hungry… wait wait… glad i did, had the uptown salad in linkin square… yum, tell me, whisper in my ear salad with your 500 calories, lies but filling… this location is cute and fun. The brownie is calling my name, tis what’s a boy to do, boundless intemperence in nature is a tyranny… it hath been the untimely emptying of the happy throne… as i leave I wonder, has anyone found this hidden gem?
Jessica V.
Place rating: 4 Des Plaines, IL
Gosh they are fast. I love potbellys. So much I even made a song for them when my friend used to work there. I would sit with her for hours because I was not legal to drive yet and she tagged me along with her to her work. I was so happy to eat and try all subs. Why do I love thee? Because they do not use a lot of bread like subway! Why do I love this location? Parking in Chicago is a plus in my book hands down! What do I get from here? Turkey w/swiss. Italian with peppers. Roast Beef. Pizza sub. Meatball sub. … I should stop cause I am sounding like a fatty Now they offer salads and daily soups which is a nice variety to the usual. They also have options to make you a skinny sandwhich. A skinny sandwhich just uses less bread, meat, and cheese. But if I want a sandwhich… I want a freeaking sandwhich not some diet sandwhich– gross. There are plenty of ice cream and cookie options unlike your neighborhood subway. I say you get a sub, get some chippys & a chili fully loaded! Oh, and if you are on a cheat day for your diet get an ice cream sandwhich. This this is MASSIVE. They take two of their freshly baked cookies and a HUGE scoop of whatever ice cream you want and wedge it between two HUGE cookies… nuff said
Claudia M.
Place rating: 4 Elmwood Park, IL
This is your standard Pot Belly. The sandwiches are great, the place is relatively clean and staff is friendly. My favorite sanwich is the TKY skinny(turkey and tiny if you are watching what you eat), love the smoothies, milkshakes and chocolate chip cookies. Sometimes during the week they have a musician belting out some sweet melodies on his/her guitar. I like this Pot Belly because there are some neat boutiques around that you can do some shopping at. There is one that I have yet to try I just have not had the time. Soon as the weather gets warmer, I’m there. I’m a fan!
Jelena Z.
Place rating: 3 San Francisco, CA
Several of the bars in Lincoln Square don’t serve food. Really, it should be a crime to dispense huge steins of German beer and not expect patrons to get violently… hungry. Or ill, even! So, when the going gets tough, we walk out the door over to Potbelly’s and have a quickie sandwich. I’ve been in an exclusive relationship with the chicken salad on wheat since my arrival in Chicago. Sometimes, it can be a bit dry, but adding a little more mayo seems to do the trick. They’ve also got bigs if you’re extra ravenous, and slims if you’re attempting a low-carb lifestyle. Most recently, they improved their salad line-up. Everything across the board is solid and relatively inexpensive. No, Potbelly surely doesn’t make my favorite sandwich in town, but they’re an old reliable in a pinch.