I broke my friends downstem. So I walked around town, keeping my glazys pealed for a smoke shop, and what did I find? But this place! I bought a downstem and top bowl for it, went home and alas… the downstem was too long. So on this rainy rainy saturday the thirtieth I came back with my downstem, my receipt and the somewhat grimy bong, and the guy was super chill. He poked a bunch of random downstems into my bong and found the perfect fit. This is why i give five stars
Alfredo R.
Place rating: 5 Chicago, IL
Very large selection of items, well organized and clean. Great customer service, gave me a straightforward advice on what was perfect for me.
Alaa A.
Place rating: 5 Naperville, IL
Great selection. The staff was very knowledgeable. The employee gave me great price on a new water pipe
Marc M.
Place rating: 5 Chicago, IL
This place is clean, well laid out, and the only guy I’ve seen working there thus far is friendly and helpful. There is some really cool looking glass in here unlike similar shops that all seem to have samey looking pieces.
Dhara N.
Place rating: 1 Chicago, IL
Watch out for the owner here. We spent over $ 200 to buy a bong and realized 5 minutes later that they forgot to give us our receipt and that it wasn’t the right one we were looking for. We came back literally within 5 minutes and was told no returns. We hadn’t opened the item or anything. The owner lied and told me that he was not the owner and that there was no manager for me to speak to. He refused to give us our money back and then changed his story and admitted that he was the owner. He was super rude and told us that it wasn’t his job to tell us the return policy when the sale was made and then turned his back to us. When we asked why he lied to us initially stating that he wasn’t the owner, he said«I just did.» Never going to this place again!!! Beware of these people!