Paychex

Chicago, United States

1.6

Open now

5 reviews

Contacts

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Telephone:
+1 312-750-0918
Website:
locations.paychex.com
Address:
230 W Monroe St Ste 1020, Chicago, IL, 60606
The Loop
Nearby public transportation stops & stations:
730 ftWashington/Wells
750 ftWacker & Adams
770 ftMadison & Wacker
Categories:
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Today

Today 8:00 am – 5:00 pm
Open now
Local time (Chicago) 11:42 Wednesday, 25 June 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

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Nearby

Near this location:
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5 reviews of Paychex

No registration required
Place rating: 1
Denver, CO
Absolutely awful to deal with– horrible customer service and wait/​hold times of going on 20 minutes…
What working person has an hour to wait on hold? Hire robots so I can be serviced faster– no one has this kind of time. FAIL
Place rating: 1
Wheaton, IL
Worst customer service. Can’t log in to employee benefits as site is often down and login screen times out. When calling, be prepared to wait up to an hour (if you’re lucky) to talk to someone. When talking to someone at Paychex, also be prepared for them to not be able to answer your questions or direct you to anyone who can.
As the employer, I will be switching services ASAP.
Place rating: 1
Chicago, IL
The people servicing the accounts are clueless, change frequently and are not well trained to handle anything out of the ordinary. The service is expensive and the on line interface is terrible. I do no recommend.
Place rating: 1
Elmhurst, IL
Steer clearn of Paychex — our company has used them for years and there is never NOT a mistake on the payroll. They are clue-​less — use another service and don’t waste your time!
Place rating: 4
Chicago, IL
I have been a customer of both ADP and Paychex. Both are solid companies, but as a small business owner I must say that I prefer Paychex. You cannot go wrong with either company, it is just more personal service with Paychex.