O’Reilly Auto Parts

Daniel was the most gracious and helpful sales associate that I’ve ever come across! He helped me by coming out to my car not once, but twice to help me with my problem with my vehicle. I can’t thank him enough for helping me like he did! O’Reilly you are so lucky to have Daniel as one of your employees! May all of your employees be trained to accommodate all of your customers as much as Daniel helped me.
I will definitely come back to O’Reilly with all of my car needs! Thank you!

Windshield wiper blade fell off on my way to work this morning. Thankfully, this place opens at 7:30am, which is earlier than other stores in the area. I’m very appreciative of the kind man who helped me find the one I needed and put it on my car for me. Thank you, thank you, thank you.

I walked in just around lunch time on a Tuesday. I was the only customer in the store.
To the three Hispanic gentlemen debating Puerto Rico joining the Union:
— it’s a riveting subject to be sure but all I want is a replacement bulb for my headlight;
— the faster you help me, the faster I leave, the faster you can get back to impressing the short Hispanic girl with black Uggs (or Bearpaws).
To the short Hispanic girl with black Uggs (or Bearpaws):
— putting metal pieces through your face decreases your attractiveness level with pretty much everybody — except perhaps your fellow Hispanic coworkers (which are pierced in various parts of their bodies as well);
— what you do to your face I normally do to meat I’m about to grill, that is, skewer it;
— I know it’s a lot like high school — put one girl in a room of guys and they’ll be running over each other trying to impress you but really, all I want is a headlight bulb.
To the O’Reilly Auto Parts leadership:
— please teach customer service to your staff. Autozone on Western (a couple of blocks north of Addison) are fantastic. I got the part I needed in less than 5 minutes — coincidentally, it was a headlight bulb as well, just for the other headlight.
— I know that at the price point you’re willing to pay your staff you can only attract a certain demographic but please set some standards of conduct and appearance.

The staff was very patient with me and very helpful… They know what they’re doing and know what they’re talking about. They made it a quick trip and a good one. Thanks!

Ive gone here a couple times for small things and have only dealt with one of the guys who work here and he is always so nice and helpful and even brought out a diagram when I asked a question… I wish I could remember his name. Im so bad with names but I know it started with a W!
Im so glad that the murrays was replaced with oreillys.

The cashier was very friendly and efficient. I called about 40 minutes before they were about to close to look for a certain auto part. The man, sounding busy enough, gave me different options and double checked to make sure they were in stock. We arrived a few minutes later and the store was quite busy. That being said we were still in and out within 5 minutes and the cashier was very pleasant. Would do business there again.

This place rocks. I remember before the restructure, it wasn’t so great going in there. The people were swearing and no one really cared. This place has definitely received a face lift. I was there today and there were so many people helping out customers. I didn’t feel like I was bothering them like most auto parts stores. If you go to Auto-​zone, there is one person there and when you do get helped, they push you out becuase the phone is ringing. O’Reilly is getting better in my opinion, they have really good prices, I check them almost daily. I also like the fact that they provide warranty on engine parts. I only shop at O’Reillys now for all my car needs.