OK Auto Repair & Body

I’ve used OK auto for several years. Every time has been disappointing. They installed a blue side view mirror when I needed it fixed. I have no idea on why they would think anyone would want that over a normal mirror. The next time I needed my front bumper to be popped back in. I waited obnoxiously long for a 2 minute job that they did improperly. They overcharged both times for a crappy job. Never coming back here again

This is a follow-​up review. They have since completed the following: front wheel bearing, front breaks, replace EGR VSV valve. They have done good work for excellent prices. I do recommend that you confirm the cost of the work before you have them start. They did leave my interior door «handle» dirty for the latest work.

My family has used OK for about 10 years and 4 cars. Mind blowingly cheap pricing… BUT be warned of the overall low quality. Will always use the cheapest parts possible. They installed a manual non-​powered side view mirror on someones Acura instead of a normal powered one which I witnessed the customer reject. My replacement muffler sounded like a go cart.
My A/​C was sometimes warm so he replaced the entire conduit system for $ 450 only to find that was not the problem at all. Brought it back and he fixed the real problem for another $ 200.
If English is your only language this is a major barrier. Over 10 years and has been little improvement in this regard. Had my brake pads replaced. I ask «did you turn my rotors» he says «yes, brakes». I say «did you machine my rotors». He says «yes I show you» and walks me over and points to my old muffler on the ground.
Says «front brakes no good… rear OK». 10 days later my pads were grinding into my rear rotors (squeal indicators never activated for some reason). In any case it was pretty clear he did not properly inspect my brakes. Had to get new rotors.
I wish I could give them 5 stars after all these years. Go to Albany Auto Clinic instead.

Excellent work! He provided me with an estimate and the date it would be done. He came in under the estimate and had the car completed on time. I have a Saab (so it is near impossible to find parts now), but he was able to fix the grille when the dealership told me they couldn’t find the part. I hope that I don’t need any car repairs anytime soon, but the next time I do I will definitely bring the car back to OK Auto Repair and Body.