Mrs Field’s Cookies

Chicago, United States

3.1

7 reviews

Contacts

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Telephone:
+1 312-655-1931
Website:
store.mrsfields.com
Address:
500 W Madison St Ste F014, Chicago, IL, 60661
Near West Side, West Loop
Nearby public transportation stops & stations:
230 ftMadison & Clinton
260 ftClinton & Madison
280 ftCanal & Madison
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Today

Today –
Local time (Chicago) 12:03 Thursday, 12 June 2025

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7 reviews of Mrs Field’s Cookies

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Place rating: 1
Chicago, IL
$ 8.60 for a chocolate cookie a brownie and a small lemonade. In short too expensive for something that is mediocre. The cookie was stale and the brownie tasted off
Place rating: 5
Chicago, IL
Great customer service! They helped me out a lot with recommendations while I was ordering my cookie
Place rating: 4
Evanston, IL
I needed a giant cookie cake. I ordered the cake about 4 days in advance. The evening before I received a return call to confirm my order. I confirmed and asked to move my pick up time up to 8am. They were totally accommodating! The cookie was beautifully decorated and DELICIOUS and fresh!
I will say pick up was difficult due to location. But the staff informed me of delivery options for the future.
Place rating: 3
Chicago, IL
Stale/​overcooked cookie cake makes me sad :(It was just a touch off, but noticeably so. Oh well — it’s nearby.
Place rating: 3
Chicago, IL
I used the groupon for a 30 cookie deal, and I don’t know that I would have paid full price for them. The peanut butter cookies, maybe, but that could be that I love peanut butter. They do have a nice variety and I was able to provide something for everyone, but not all the cookies were craveable. Their sugar cookies, were quite bland, I thought. The cookies were fresh, however, and I do not regret purchasing this groupon. The staff was super friendly and accomodating as well.
Place rating: 5
Chicago, IL
Ordered 10 cookie tins from their Groupon at Xmas. Called the day before and everything was ready on time. The staff was extremely nice. Cookies were NOT stale. Everything was fantastic. I would recommend them to anyone.
Place rating: 1
Arlington Heights, IL
Raw cookies? If I want to eat cookie dough I will eat cookie dough. I have tried this location three times and every time the cookies have not been baked.