McDonald’s

This McDonald’s is like 3 blocks from my house. And i have to say is the worst McDonald’s i been to. It’s 12:30am right now. It took 15minutes in the drive thru. I thought it was a fast food place. And not only that I wait so long just to get my order wrong. Definitely needs better management or new staff.

I feel bad slamming this McDonalds, but that’s what I feel compelled to do. They have a dual drive thru, and yet it routinely takes me 10 minutes to get a single cup of coffee. I don’t understand why it’s so slow –no matter what time of day– but it is.
The location is convenient because of my commute, but I dread pulling into the lot, everytime, knowing that I’ll be sitting. I give the wokers credit. They must know how long it’s taking, because often they hand me my coffee at the first window when I pay, knowing I’ve been waiting 5 minutes just to hand them my credit card.
Maybe it’s because of turnover, maybe it’s just the time of day, but I know I’ve been to plenty of other McDonalds that have had their stuff together.

I just can’t understand why it takes 20 minutes in the drive through at any time of day. Even one am. Makes no sense.

Went here before through the drive thru and had no issues. It was lunch time so it was crowded.
I went there today and was the only one in line at 11am. I got a meal and then switched out the pop for a caramel frappé. I pull up to the first window and pay, no issues.
Pull up to second window and get my food, no problem. But the drink was an issue.
At this time there was another customer so the asked me to pull up and wait. 5 minutes later and I still didn’t have the frappé.
Since no one was there, I went in reverse to the second window and cancelled the frappé and just got a pop. I saw they were making it in the background. I just didn’t crave it anymore at this point.
They partially refunded me for the up charge too.
It will be a while before I go back.

Funny store, my girlfriend wants to have chicken nugget like 3:30 in the morning. So I drove all the way from south Chinatown to this closest McDonald to finish my mission.
So they told me they were closing and could not sell me any chicken nuggets, and basket fast will be serve 1 hour 30 mins later.
I will very disappointed, then my friend put out a stupid idea. «Tip her $ 20 bucks see if she would sell u that «
… I finished my mission. Money makes things happen!!! Evan a close McDonald sold me food and also free fires and drinks lol

Ugh. I have tried and tried to give this McD’s a chance, but they keep getting my orders wrong. Yesterday, I asked for no mustard on a cheeseburger, and what do I get when I open up the wrapping? No cheese. What?
Also this McD’s McCafe is not up to the same quality ad other locations. I love to treat my wife to a caramel frappé but this location always makes the drink runny, doesn’t fill the cup to the top, and it tastes watered down.
They may have renovated to make the place up to date and added a kids play area, but that doesn’t make up for the poor service and quality control.

Very slow and bad service. They take forever to get your order, the staff is not very nice and the parking sucks! Also if you do not like High School or Middle School kids do not step foot in this place!

This is the best McDonalds in Illinois. I eat at McDonalds five times a week or more, but this is the only McDonalds that has consistent great service and properly prepared food. It should be a model of how McDonalds should be ran.

I am not one to really dawdle on McDonalds experiences, but I have to. They did recently remodel the place, and I can appreciate that. The service though is more what I am going to review. Every time I go there, I get great service and always with a smile. The guys and girls are really friendly and polite. Manners to me means a whole lot and will decide sometimes if I come back to an establishment. I for one do like the fact that they will recommend something if your «not sure» and that really doesn’t happen in fast food. The girls more so are super friendly at the drive thru with their smiles and «good morning how are you sir» shpleel. Awesome manners is what I am reviewing on, cause McDonalds, hmmmmm, doesn’t do much for me.

Crappy service, rude employees, get orders wrong all the time, only accepts cash at night which is stupid, HATED IT.

5 Star for the Service, fast and efficient. 4 Star for the food since I grow fat after eatting here.

they always get my order wrong!!! and this spot always makes me wait super long on drive thru. If i dont look in my bag when i get my order i will get mad later because they always get either the order wrong, or forget to give me something. Do not get me started on the staff, SUPER UNPROFFESSIONAL, and thats me not saying something else…

I am not one for promoting this type of franchise; however, I was really impressed with the service at this location.
I needed to stop and pick up some breakfast on the way to visiting my mom and this was the only place that had a drive-​thru located on the south end of Archer Avenue. I kept thinking to myself that I should’ve made something at my house and heated it up when I got to the city. I got onto Archer Avenue on Harlem, thinking that there would be something with a drive thru by the time I got to my destination. It wasn’t until I passed California I saw McDonald’s. I wasn’t happy about stopping, but it was my only choice. I ordered two bagel/​coffee meals.
1. I’ve NEVER had McDonald’s coffee before. This location brewed it very nice. It was quite good.
2. I normally don’t eat breakfast from a fast food place, but their egg and bacon bagel sandwich was delish!
3. The young woman taking my order and the young man handing me my order were so polite and happy.
How exciting it is for me to have found a place on the south end side of Archer Avenue with a drive thru! My life has become so much easier.

Decent. Play area was clean. Cashiers are nice.
Drive thru can be quite long sometimes though.

Just came back from McDonalds & it wasn’t good
Very stingy with the fries (which were stale, cold, & unsalted)
This new cheese on the sandwiches taste horrible and unpleasant
Like i said before, the food was cold (maybe laying there since noon)
The service is mediocre, so don’t be surprised to be waiting 20 min for your order

IF YOUR LACTOSE INTOLERANT THIS MCDONALD’S WILL GET YOU SICK!!!
I do not like going to this McDonald’s would much rather drive to the one on 42^nd and Ashland. Every time I am at this McDonald’s on Archer they screw up my order. I mean how hard is no cheese? I would have been forgiving about it, Had I not had to send the same sandwich back 3 times in that one trip because they kept sending it with cheese and arguing with the cashier about it, It is a sad excuse for a McDonald’s. Service here is not so great. Waited 3 months went back had to go back up and re-​get my food because once again there was cheese when I said no cheese.

This place is so different than it used to be. Neither good nor bad, just different. The folks working here really do try — I give them credit for that. The main beef I have with this McDonalds is that they don’t seem to have the dual drive-​thru orders down pat, making rush time quite confusing.

Completely new building. I’ll miss the old playland, but the new facilty is larger and cleaner.
Same McD food. Has McCafe as well., but there’s also flat screens and lots of different seating areas, inclluding a large area foir families (enclosed in the playland).
The two drivethru windos seem pointless, but no loss of parking. TRoo bad the walkup isnt open 24/7(drive thru is)

one time i ate here, and i got fat.