Kevin Smith – State Farm Insurance Agent

Chicago, United States

4.4

Closed now

20 reviews

Contacts

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Telephone:
+1 773-772-2244
Website:
www.kevinsmithagency.com
Address:
2827 W. Belden Ave. Space 1B, Chicago, IL, 60647
Logan Square
Nearby public transportation stops & stations:
470 ftMilwaukee & California
580 ftCalifornia
0.5 miFullerton & Kedzie EB
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Today

Today 9:00 am – 6:00 pm
Closed now
Local time (Chicago) 03:17 Wednesday, 16 July 2025

Business hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 5:00 pm
Saturday 10:00 am – 12:00 pm
Sunday –

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20 reviews of Kevin Smith – State Farm Insurance Agent

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Place rating: 5
Chicago, IL
I’ve talked to a lot of insurance agents in my career but none of them can even come close to comparing to Kevin and his agency. I really don’t think there is another agency who takes care of their clients the way they do. Recently I had an water issue in my condo and although overall it was not a large issue as compared to others, I was treated like a top priority client. They kept me informed of every step of the way and worked incredibly hard to get me the best deal and to make sure I was taken care of right away. Any questions I had were answered immediately and I never felt like I didn’t know what to expect. Would very highly recommend Kevin and his agency!
Place rating: 5
Chicago, IL
Been a State Farm customer for years under my parents’ plan, but once I struck out on my own in a brand new city and state two years ago, I called up the Kevin Smith agency and they’ve been amazing to me ever since. We’ve had a fair amount of personal milestones since then (cars! weddings! moves!) and they’ve been super quick to respond and change stuff up.
Love being your customer, guys! Keep it up!
Place rating: 5
Chicago, IL
GREAT CUSTOMER SERVICE!!! I have been with this agency for 6 years and it has been a pleasure to work with everyone. Felicia and her team get the job done quickly and efficiently! The Kevin Smith Agency ROCKS!!!
Place rating: 5
Palm Springs, CA
These guys are fantastic! Joseph has been a pleasure to work with for the last 4 yrs since moving to Chicago. I appreciate that he is always quick to reply to emails and always able to help out. Great Job!
Place rating: 5
Chicago, IL
The Kevin Smith agency has been extremely easy to work with. I am a photographer and frequently have to provide a COI for different venues around the city. Felicia is always happy and willing to help me out to make sure we are covered for these events. Highly recommend!
Place rating: 5
Chicago, IL
Great service fro Kevin and his team! Been a happy customer since I moved to the city five years ago.
Place rating: 1
Chicago, IL
My husband and I got really great service from Kevin Smith State Farm – that is, UNTIL we decided to sign on the dotted line. Since then it’s been the opposite. I’ve had 2 emails with specific questions about coverage to which no one ever replied, a voice message that was never returned, and another call that was not returned on the day & time they assured me it would be. I increasingly began to feel that State Farm wasn’t such a good neighbor after all. We cancelled our policies and now have a lot more peace of mind with another agency.
Place rating: 5
Chicago, IL
This agency is so great. It’s not always easy to deal with this kind of stuff when you are a foreign student in a new country. But thanks to Kevin’s team, everything was easier. They helped me in a perfect way by always explaining very carefully what I needed to do and they always answered my calls. I had to deal with Kevin last year, 5-​stars experience; and as he was unavailable when I called yesterday, I had to deal with Felicia: a 6-​stars experience because she is delightful and her behavior, her voice, makes her like she really cares about you, even from the phone. Lovely. I wish I needed them more often just to appreciate their perfect service.
Place rating: 5
Chicago, IL
This agency is the real deal with customer service. Stephanie was delightful and very knowledgeable — I got exactly what I needed quickly, and in the end was surprised by how low the price was. This was the easiest business I have ever conducted, in my life, and I highly recommend them.
Place rating: 5
Chicago, IL
Kevin and his team are incredible. I’ve had a business relationship with them for several years now and they continue to impress me every time we work together. I feel confident referring my clients to Kevin and his team because I know they will take great care of them.
Place rating: 5
Chicago, IL
Kevin Smith runs a great agency. They are always very responsive and helpful when I have any questions. I usually work with Joseph, and he provides top notch customer service. He should probably get some free lunch for this review. They make the environment in the workplace fun, so I actually look forward to going in to talk about the exciting world of… yes…insurance. They play good music, offer drinks, and jokes are always flying around. I really doubt you will find that energy anywhere else.
Place rating: 5
Chicago, IL
I really enjoy working with Kevin & Joseph at the Kevin Smith Agency. These guys are great over email & phone — I didn’t even need to head into the office. From my experience with this team I can imagine in person would only be that much more delightful.
Keep up the good work!
Place rating: 1
Chicago, IL
Poor customer service, lack of attention to detail when I updated my polices nearly a year ago that would have precluded me from recovery and absolutely no recognition or apology. A rep emailed me repeatedly to reinstate my policy but never addressed my concerns.
Place rating: 1
Chicago, IL
I contacted Kevin on the State Farm website after logging in. He never bother responding. All I wanted to know is what my debit date was. They’re quick to get your banking details but never to give you info you need. Bad service. Again. Rather insure with someone decent.
Place rating: 5
Chicago, IL
Very good at what they do. I called several other State Farm offices before this one and none ever called back. Kevin and his staff are efficient and pleasant to deal with.
Place rating: 5
Chicago, IL
Kevin Smith runs an incredible ship, he is setting a new standard not just for State Farm but for the entire insurance industry.
We used his agency for all of our business insurance needs including life insurance, workers comp and D&O insurance, and we’re simply blown away. Everything was on time and easy. Paper work was delivered, and clear. His staff has been prompt, responsive and all-​around awesome.
Place rating: 5
Chicago, IL
Kevin Smith and his staff are simply incredible! Year after year they have surprised me with their exceptional service and their attention to detail. I highly recommend the Kevin Smith Agency to friends, family and even total strangers.
The staff at this agency effortlessly creates an experience and atmosphere that has changed the standard that I expect out of the customer service industry in general.
Place rating: 5
Chicago, IL
Remarkable! Kevin’s Agency is rewriting the books on customer service and client appreciation. 24⁄7 Kevin and his staff are handling my needs and it’s no coincidence that Kevin is one of the top State Farm Agents in the country.
If you are not using Kevin and his team for insurance, then you are missing out.
Place rating: 5
Chicago, IL
Kevin Smith Agency is not only the most knowledgeable insurance agency I’ve ever worked with, but also the easiest, friendliest and most caring agency. They not only take the time to truly understand your insurance needs, but they help you with other important life planning decisions.
The office is by far the nicest office I’ve seen from any insurance agent and they’ve truly set a standard in every aspect of their business for every insurance agent out there.
Thanks KSA!
Place rating: 5
Chicago, IL
If you are in need of insurance… this is the place to go, not only do you get the great reputation of State Farm, you get the great service of Kevin Smith and his excellent staff.
2011 brought a summer hail storm, which not only damaged my car, but also the roof of my house. All claims were paid promptly and with no hassle whatsoever.
So if you need any kind of insurance, this is the place to go. Kevin is a great agent and cares about his clients.