KerplunX

Dart did a great job from start to finish — highest recommendation possible.
I came into work on a Monday to find that my computer wouldn’t boot — figured it was a hard drive issue, but couldn’t be for certain. After finding KerplunX on Unilocal,I sent them a message. Dart called me almost immediately, and was at my office to pick up the computer by COB. We were in constant communication throughout, and I’m happy to say my computer’s back up and running much quicker than before.
Above and beyond service — we had to purchase some new hardware for the machine in Logan Square, and Dart offered me a ride back to the Loop afterwards, unsolicited.
The only thing he needs is more customers so he can expand! Contact them now, you will not be disappointed.

I cannot thank Dart enough for helping me — I had major issues with my laptop and after my first meeting with Dart — he showed me that the previous «idiot» who had worked on it screwed it up with parts missing, screws loose etc…
He assured me that if he can fix it he WILL and he DID!!!
I feel confident that anyone could go to Dart and he will most definitely fix ANY problem you have — he took the time to research and find out what needed to be done and helped me keep my laptop —
Thanks and will send people your way!!!

It seems rare these days to find a company that is honest, trustworthy and will work until the problem is fixed, not just troubleshoot endlessly. Dart and Lawrence were awesome in fixing my computer and were great to explain things to me in easy-​to-​understand concepts. In addition to fixing the problems I was having, they also helped me get web surfing protection software that will keep my kids safe online. I can’t really say enough good things about these guys. They do a ton of work and don’t charge an arm and a leg. They come to you or will meet you to fix the problems. They’re easy to work with, flexible with meet times, and will protect your personal data. I’m grateful to have been able to both get my computer fixed and support a small business run by US Veterans (instead of a big-​box retailer who would have charged a LOT more). Keep up the good work, guys!

I’ve read the previous reviews and they are all correct. I dealt with Dart by email and telephone and he was very helpful and patient. He helped me with something simple but was very committed and worked 100% in helping me out. I will definitely recommend him to anyone who has any problems with their computer.

Great job, speedy service, and are these guys ever committed! I had a number of computers, printers, etc that needed to be configured along with regular maintenance issues. Even after the billing cycle had stopped, they stayed to make sure it was all complete. It has only been a few days since the service call and I have already recommended them to a friend. Call these guys, you won’t be sorry!

Great guys! Dart did a great job taking apart my computer and replacing the charging port on the motherboard — super nice guy and definitely recommend for in house repairs.

Good guys. They are committed to fixing the problem. Tenacious. They just don’t give up until they have figured out what the problem is and ensure that it is fixed. Also make good recommendations about how to improve things. They even did some research and recommended the best place to buy a replacement battery. Followed up to make sure everything is working ok. Recommended.

No frills, busy talk or stupid pricing for time ‘trying’ to diagnose your computer’s problem. These two guys are a breath of fresh air when it comes to troubleshooting and computer issues. They’re honest, hard working and NOBLE. Fair pricing, and never attempted to take this technology challenged gal for a ride~! I will definitely be using them again one day, if and when I have another issue, as well as recommending them to friends. thank you, Dart and Lawrence! You’re both GREAT at what you do.

Great guys, I dealt mostly with Lawrence. They’re both super busy, so they were a little difficult to get in touch with at first, BUT, were absolutely stellar once I did!!! They were both super friendly, super knowledgeable, and got my computer fixed up and cleaned in way less time than the other places had suggested it might take. I had a couple of calls with Dart (I think?) before I dropped off my computer — they’d already researched possible solutions, and had already narrowed down things they were going to look for. I wasn’t charged for this time, and I know it made their actual time handling my computer faster. I met up with Lawrence, and he’s a great, super chill guy. Very easy to talk to, and didn’t make me feel silly for being completely computer illiterate. So have no fear if it takes them a couple of days to get back to you — they have slammed schedules — but I can guarantee they’ll be quicker than any other service that takes your computer, then doesn’t call for days while it sits on a shelf, and then handles it whenever they get around to it. These guys may take a few more hours on the front end, but once they have your computer, they’ll deal with it very, very quickly.
Both great guys, I will definitely be using them again the next time something goes wrong!!!

Dart was amazing! I had a laptop that was burning up with a fan that never stopped, a printer and a modem that needed connecting, WiFi tech that I did.not.understand, and I also wanted to hook my laptop up to my TV screen. He came in, sorted out the jumble of wires, got everything running wirelessly that could be so configured, and did it all without spending even a minute on the phone with Comcast. He also cleaned out my laptop and showed me how to keep it from overheating — saving me $ 1500 in equipment. Well worth his rates. And then some.