Jiffy Lube

Came here with my Girls vw bug for oil change. After they pulled the car in and looked at it, they came and showed me an oil leak. Advised me that it would be a waste of money to change the oil without fixing oil pan first. On my way to fix oil pan, and I will be back to them for there honesty

Since their faulty service, My engine light came on they would not take another look at my car and suggested I got o the dealership. I had to wait until the dealership had an opening which was a week later. The dealership calls me the same day I took it in to tell me the oil cap was screwed on improperly and that air was being sucked in, thats why my car kept stopping. I had to pay the dealership $ 167 just to screw on the cap. I took all my receipts to jiffy lube and they said they are no longer involved. I am highly upset that I paid $ 118.41 for a simple oil change $ 167 to close the cap totaling $ 285.41 out my pocket. I called corporate and filed a complaint.

These guys have been taking care of me and my cars for more than a decade, and I expect to continue taking my car to them when it needs care. What more can I say?

I went here a few months ago for a standard oil change for my Accord. When they were «finished» I noticed my car was not vacuumed out, windows not wiped, and no air placed in my tires. I don’t even think they filled my fluids. I mean, I go to Jiffy all the time, but this was my first time at this location and I know what should be done and comes standard with an oil change. So, when I mentioned that all of these things were not done, the manager offered me $ 10 off my next oil change and apologized and had someone do it. These guys weren’t professional at all, and they held conversations in front of me as if I wasn’t a customer… and I mean that they were cussing. I mean, I don’t REALLY care, but why are they that chill in front of customers? I still expect decent customer service and all that talking is taking up too much of my time. I have other things to do. That’s all I’m saying.

Nice clean location. The staff is friendly but they are not car experts! They only change oil and fluids, do not expect them to know whether or not your car takes regular oil, synthetic oil, Or full synthetic. The technician even showed me in their system where it only provides oil viscosity. I’m just glad that I was paying attention to $ 35.99 sounding too good to be true for an oil change for my Nissan. If you go here… know what you need and what you’re talking about.

No complaints. Fast service. Nice guys. Professional. The manager had an issue but, maintained his professionalism and told one of his employees he’d discuss it later. I will be returning in the future.

I came for an oil change on a Friday morning. Every bay was taken with two cars waiting when I arrived. The wait to get into a bay was about 15 minutes (I beat the other two waiting vehicle inside; lucky me :-)). I was told to walk around the building because the floors might be slippery. Once inside I waited about another 15 before a man came out to show me the filters from my truck. He asked me if I wanted to replace them and I told him yes. He was finished with my truck another 20 minutes later. He held the door open, walked me to my truck and opened that door as well. They washed my windows (on the outside only) and vacuumed.

We have a car with weird insides, and this staff figured it all out! They do have a lot of options for oil (low to high priced) but are fine with whatever you pick. Very professional and quick. A little out of the way for some but very convenient for south side/​Hyde Park. Great option for car needs like oil and assorted fluids!

I have been going here for over 10 years because they are very good and explain everything to you, but today was the best. I thought I needed an oil change for my new 2012 which uses synthetic oil, a service which would have cost $ 79.00, but when the tech checked under the hood he found the oil to be full and clean. He could have easily went on and changed it and charged me, but he didn’t. He called me out and explained it didn’t need an oil change. I thanked him for being honest. I travel across town to go to this particular Jiffy Lube, and that’s why.

I have had one bad experience too many at this location. One summer, I sweat my entire outfit wet like I just came it the pool in the hundred degree waiting room. One of the employees said the manager/​owner refuse to get AC.
Twice before they did not have the air filter I needed. They are quick to say come back another day. No one has time for that.
Today I had a group on for an oil change tire rotation. They did not have the tools to rotate my tires. They shrugged it off like it was my problem. I suggested I get the air filter they finally had in stock in exchange for the tire rotation. That idea was dismissed.
Overall, the staff is nice and friendly but their service sucks.
I will not be returning.
I wouldn’t suggest this place to anyone.

Great place to get an oil change. Very professional, friendly and timely. Right in the neighborhood and very convenient.