Infinity Movers

My move with this company was completely ridiculous and so awful as to be comical. I will be telling this moving story in my sixties.
I set up the move with Nationwide moving, another terrible company. They told me I would get my shipment a week from the day that it left my apartment. That would have ended up being around June 9^th or so. They contracted with infinity in Chicago for the move. When infinity came, I asked when my shipment would be delivered and they said it was guaranteed BY THE END OF THE MONTH. So I waited over 2 ½ weeks to get my stuff.
Infinity did not communicate with me at all before the move. I called them. I practically had to beg to get a delivery date. I asked to be notified of the final date at least two days in advance since I have a full time job. They called me at 4pm on a Thursday to tell me my shipment would be delivered the next day. I asked if they knew the time. Of course they didn’t. I explained the concept of a full time job and why I needed to know a window of time. They didn’t seem to get it.
They later told me my shipment would ge there at 10am. I called the next day to confirm and they told me 7 or 8pm. Fine. I called at 7:30. We’ll be there in two hours. I called at 9:45. We are 83 miles away. I called at 11. We’ll be there in half an hour. I called at 12:06. No answer. They finally pull in front of my house at 12:30 on SATURDAY MORNING!!!
It gets worse. They inform me that they don’t take credit cards or personal checks or any other reasonable method of payment. Instead, they take cashier’s check, cash, and money orders. They first informed me of this when they arrived at my house after midnight. They refused to deliver my things until I had one of these ridiculous forms of payment insisting that it was in the contract. I go to the atm and take out the maximum you can out of both cards.
They didn’t leave until 3AM. My stuff was in the back of the truck so other’s people’s stuff was all over the road. You read that correctly. Couches, lamps, boxes ALL OVER THE ROAD. They smoked– not in the house– but outside. They cussed a lot. They didn’t finish unwrapping my things. I still have a tv that is fully wrapped up in plastic wrap. They made comments about how I was going to stiff them on tip IN FRONT OF ME.
Please don’t ever use this company. The experience couldn’t have been worse. Remember, they left at 3AM! The only good thing about this experience is that I have a great cocktail party story to tell later.