Impact Networking

Chicago, United States

3.6

6 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 312-423-6110
Website:
www.impactnetworking.com
Address:
150 N Michigan Ave Ste 2110, Chicago, IL, 60601
at Randolph St
The Loop
Nearby public transportation stops & stations:
130 ftMichigan & Lake/Randolph
190 ftMichigan & Randolph
390 ftRandolph/Wabash
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Bussiness info

Accepts Credit Cards
Yes

Today

Today –
Local time (Chicago) 00:51 Saturday, 24 May 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

Create * Distribute * Manage * Documents

Our «One Source» business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of document management software, custom integrations and office equipment with a strategic business plan that focuses on a long-​term, on-​going partnership.

These solutions are powered by industry-​leading technology and supported by certified technical experts. We count on our employees to deliver an exceptional and successful experience, which is why fostering a positive employee culture is the final piece to delivering exceptional customer service. Impact serves more than 10,000 clients, and we continue to grow at a steady rate of 27% year-​over-​year.

Your «One-​Source» vendor for:

— Document Software —

Docuware, Kofax, Objectiflune, Nsi Autostore, Papercut, Viaworks, Square-​9

— Print Production Software —

Darwin VDP Software, Planet Press Suite, Printshop Mail

— Office Equipment Leasing —

Konica Minolta, Kyocera, KIP, RISO, Fujitsu, Kodak, Muratec & Bowe Bell+Howell Printers, Copiers & Scanning.

— Web, Mobile & App Design & Programming —

LAMP (Linux, Apache, Mysql, PHP, Perl, Python)

— Online Marketing Services —

Google Analytics, Google Adwords Partner, Drupal, Bronto, Mailchimp, Silverpop

— Outsourced Managed IT —

US Based Technical Support for Workstation & Server Support, Infrastructure & Network Support, Managed Mobile Support & vCIO, Security, Disaster & Recovery service

History

Established in 1999.

Impact is a fierce competitor in the Business Process Automation space employing more than 240 people at our nine Midwest locations. We excel at reducing redundant, manual or paper-​based business processes that are present in any office. This leads to increased efficiency and customer success.

Meet the Business Owner

Frank C.

Business Owner

Frank is a 30-​year veteran of the office technology industry. After previously working as Director of Sales at another Document Management and Print Management company, Frank and fellow partners founded Impact Networking out of his basement over 16 years ago in 1999. With a goal of being different and making a difference in the markets they serve, Frank has made sure that Impact Networking is doing just that.

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6 reviews of Impact Networking

No registration required
Place rating: 4
Deerfield, IL
They designed a website for us and we found them to be professional and creative,
Place rating: 5
Chicago, IL
Been working with Impact for over a year now. We’ve leased two copiers and use their managed print services for our existing desktop printers. I’ve been very impressed with the level of service from these guys. Every time we’ve had an issue I never had any problem getting a hold of someone and getting it resolved.
Not sure what happened to the other reviewers, but I’ve never had an issue with their techs, including the one mentioned by name in the other review. They’ve always been above reproach and were able to fix my issues.
Place rating: 5
Park Ridge, IL
I have had the pleasure of working with Impact since October 2010. My office leased a Kyocera from Melissa Smith and have received nothing but excelled service since. I had to call Impact’s tech service several weeks ago and was amazed that a tech was on site early the next day, the part was ordered and installed within 2 days. Melissa has always been extremely helpful with directing me where to order toner to submitting our monthly printing numbers. Several other offices in the building also work with her and have no bad words to offer. If Melissa stops in your office it would be to your benefit to give her a few minutes of your time!
Place rating: 5
Chicago, IL
I have been working with Impact Networking for two months now and they have been have been great. Their team has been very responsive and on top the project from day one. The Creative Services Group team is constantly coming up with new ideas and their design and implementation has significantly increased our customer interaction through both are social media outlets and standard online marketing. In fact, we are actually meeting later this week to discuss the expansion of our original monthly program to a weekly program for the rest of the year.
Place rating: 1
Chicago, IL
If Unilocal would have allowed me to give no stars, I would have. By far the worst company for any office needs/​services I’ve ever had to deal with.
Our sales rep’s name was Melissa. She was rude and generally unhelpful. It would take her days to get back to us, then act annoyed that we needed something in the first place.
The techs are even worse. I had the same experience as the person that wrote the other review. They came in smelling like smoke, they were late, had bad attitudes, worked slow. The first was Brian. He couldn’t fix what needed to be fixed, said he would come back later and never did. Then called in sick the next day, so his manager Mike came, and he was worse. He spent the majority of the 3 hours (at $ 120/​hr) he was here lounging in my chair at my computer on the phone with the manufacturer. Long story short, after about 5 days of not getting back to me, he tried to say something that cost $ 2000 was broken. In the meantime, I had a second company, Imagetec, come out and take a look at it, and fixed the problem free of charge.
GO WITH IMAGETEC OR REGAL!!! BETTER PRICES, BETTER SERVICE!
Place rating: 2
Chicago, IL
Recently had a multifunction device installed at our office. The person who came to do the install and networking of the device left the job unfinished — printer not networked, drivers not installed, no test printing, scan to email not configured. I followed up on the tech’s cell phone 20 minutes after he left the office. The tech was slow to return my call and then was generally not helpful to resolve our issues. Later I called Impact’s office and they were to follow up with the tech. Almost 24 hours later I am still waiting on a followup. This is not the type of service I would expect from a professional corporation.