Illinois Bone and Joint Institute

Pathetic. If your time means ANYTHING to you, go elsewhere. Waited an average of over 45 minutes past my appointment time the last 4 times. If you are late, they throw a fit, if you mention thst you’ve been waiting WAAAAAY past your appointment time, they act bothered or just ignore you, but they do not EVER apologize.
SAVE YOURSELF A HEADACHE AND GO ELSEWHERE!!!

Total wait time: 1 hour.
I waited for 40 minutes in an empty office waiting area. The TV droning on. After 30 minutes I asked if this was the standard wait time. The receptionist told me there were no rooms available. I was then escorted through two hallways of empty rooms by a man that described himself as the doctor’s assistant. I complained that I had been waiting for 40 minutes (in a completely empty waiting room) and relayed that the receptionist told me at the 30 minute mark that the doctor had no rooms available. The assistant said to me, ‘Well you don’t know how things are run here.” I thought, ‘Yes I do. Poorly.“
The assistant asked me about my symptoms, left me in the room for another 7 minutes… and then came back and without me seeing the doctor, led me to another empty waiting room for an X-​Ray. There I sat for 10 minutes before a woman who worked there grabbed some water and then looked at me and said, «Are you waiting for an X-​Ray.» I said, «Yes». She said, «Let me go find her.» That is when I decided to cut my losses and asked for my copay refund.
The only doctor I saw that day was Dr. Oz.

My complaint is one of blatant overcharging by this organization, all offices. Medicare was billed $ 324 for a pneumatic air cast. I looked up the exact same boot on the Internet, including the manufacturer site, and the average price is $ 100. Buying in bulk it must cost IBJ $ 50. A loophole in Medicare paid 80% of this amount and IBJ fleeced them. No wonder the medicare system will go bankrupt due to crooks like IBJ