Harold’s Chicken Shack No 27

I would love to know who owns this Harold’s! !!!
The called ahead and when I got there they were SOOOOO disrespectful! Because «THEY» hadn’t started the order! I know why! The cook was sleep and the cashier was on the phone!
Mr. Owner. …you lost a lot or business!

The worst customer service I’ve ever had… and that was just on the phone!
My co-​workers and I tried to place an order over the phone. Asking for 4 breast and 4 thigh pieces. Now, they don’t have a meal that includes those pieces, but we told them to just charge us accordingly per piece. They informed us that they could not do that, even though it states prices per piece on a website. I asked to speak to a manager, there was not one on duty at the time. We ended up going to Popeye’s and getting exactly what we wanted.
Never had a problem with any other Harold’s locations, this might have just been un-​properly trained employees.

Where do I begin? The customer in front of me was arguing with the cashier because they gave her order to a homeless guy. She was told she should have been listening. The customer went ballistic and threatened to call the police. The cashier had the nastiest attitude in the world. After ten minutes, they replaced her order. The cashier complained the entire time. When I got my chicken home, it was disgusting. It was so salty I couldn’t eat it. Unprofessional employees coupled with exorbitant prices for over cooked salty chicken is an insult. Does the owner only stop by to collect his money? This cashier has been at this location for quite some time being ignorant and rude to the customers. Unfortunately, as long as the communities need for inferior food and service supersedes demanding a quality product for their hard earned dollar, this place will be open.

THE WORST CUSTOMER SERVICE IN THE WORLD!!! It’s a chicken place, but when I ordered chicken the wait was 20 minutes. And the cook got mad when I placed an order. I guess I had the audacity to order chicken at a chicken place.

Harold’s has always been a favorite of mines. The sauce is amazing, then you add the chicken and fries that makes it epic! Honestly, haven’t been in Chicago for years now, but Harold’s is a place I tell anyone that visit the Chi to make sure they get some Harold’s!

Pretty good Harold’s! I like this one if I’m in the area, but there’s no parking in this densely residential area. It doesn’t help that there’s a bus stop right in front, so you can’t even «stand» there.

It’s definitely in the hood, but well worth the trip. My good friend from high school used to live in Chi-​town and told me this is the original location.
I ordered the 4 wings & fries with mild sauce. The wait was reasonable (it helped that there were only three other customers there at the time). The food was hot & fresh. To my delight a few extra wings had been thrown in. YAY for me! Deelish! I devoured every bite and will be back the next time I’m in Chicago.

If you not from the ghetto, you don’t know about this. Love that chicken from Harold’s Cheap prices for a chicken, bread, fry combo.
Yea in the «hood» we eat bread with everything & I mean everything! The gizzards are very good friend, pretty much everything in that place is bomb. Watch out for the workers seeming like they don’t want to be at work, but who does. Call ahead & give it 20 more min then when they tell you it’ll be ready or you will be waiting for sure. Make sure to dip the fry in the sauce provided for that extra ummph. I have been going to Harold’s for years, now that I moved I can’t find any other place like this. I’ll be sure to pick up a combo whenever I’m back in town!

A good one to visit… Really good service