Hamburger Heaven Express

Eh. The food is edible and I live nearby. It works when I’m hungry and have no time and/​or food in the kitchen. Nothing special, but they do have yummy toasted ravioli.

Something must have changed because I ordered a burger there, recently and it was not the same as when I was there months ago. The burger was dripping with grease and they didn’t make the burger as requested. Will not go back. Hopefully, they will change the burger meat as it is not the same…

Used to come here a lot when I lived in Bridgeport. Decent food but the prices have gone up in the past couple years… with no difference in what they’re serving. Totally not worth it anymore. There’s really no reason to come here when Johnny O’s is down the street. Also 24 hours, similar (but better) fare, and better prices.

Had a burger & fries from here. Ordered through grubhub. Only complaint is it took forever but the burger was juicy and quite large. The fries were warm & handcut. DELICIOUS.

I was weary of this place in the beginning because visually it is not very impressive but holy shit the burgers are so good. Not only are the burgers good but everyone there works SO HARD, I always wish I had enough money to tip them all. Everyone moves with A sense of urgency/​busts their asses and the two women who usually work the counter are so very awesome, way better than a lot of the employees of high end downtown restaurants!

Gave 2 stars because the food was pretty good. I had delivered short stack pancakes and chicken parm. I will not give more than 2 stars because I’ve never experience such a rude and lazy delivery guy. Calls me twice the moment he left the restaurant, basically saying to me he wants me to come outside my appt to get the food and kept asking where am I. He then continued to just talk about nothing. It’s not easy for me to go outside but whatever, I did and decided it’s fair not to tip. Minutes later I’m getting multiple calls from him. Said they needed their ticket on the bag back bc they can’t reprint. I refused to go back outside and he doesn’t want to come upstairs. Stalemate. Not my problem. Will not order again. Should’ve read the reviews here first. That was my ignorance. Ugh.

There is nothing heavenly about this place, nor do they understand the concept of «express.»
I made the mistake of ordering breakfast delivery. As I sit here typing, my food is 1.5 hours late.
The first time I called I was told my food was on it’s way and they were busy. Fine. Stuff happens. I get it.
45 minutes later I called back and was told as soon as the driver was back mine would be the «first one out the door.» So not only do they not prepare food in a timely manner, but they’re also liars.
Also, I’m officially starving and hopefully I wont be dead before I finish this post…
Never again with this place. Never.
Sorry, Hamburger Hell.

The food is pretty okay used to be a solid 4 stars. The prices have skyrocketed with no improvement to the product. The quality of service has dropped as well. I can’t speak to say it is new owners but I suspect so. This has been the case for several months. I wouldn’t suggest the Groupon as it barely evens out the cost in a comparable setting. It’s too bad that this used to be a great place to go any hour of the day, at a fair price. Again they have a decent product but seriously out of the price range for what they offer.

There’s an option on Unilocal «order pick up or delievery» you punch in your address including zip code. this place came up as they can deliver to my address. I called and asked for delivery (there’s also an option to place ur order through the app as well) and the lady had a lot of attitude right from the beginning. She kept telling me no I was too far. I informed her of Unilocal saying they did and she ended the phone call the same way she started it. I’m defiantly going to be reaching out to owner or manager about them fixing the business setting on Unilocal if they in fact don’t deliever it.

I just had a burger from Fooda in my building downtown. With «Hamburger» in their name I thought I’d be getting a really good burger. Sadly, that was not the case. For $ 6 for just the burger I was underwhelmed. The buns they use are the cheapo white bread buns with no substance. I never eat at McDonald’s but I would have preferred a McDonald’s burger to Hamburger Heavens.

If you’re desperate go here. We got fries before and they were black from old oil. Tried them again later and black again from old oil. CHANGE YOUR OIL! Quit being cheap. I also got a pizza puff and it was the darkest puff I’ve ever had. Anything else we’ve tried is completely mediocre. Save your money and go elsewhere.

I used to go here for years and loved the hours and the cheeseburgers. Within the last six months they jacked up their prices. It is insanely expensive now. Sorry they got greedy and ruined a wonderful business.

i had to change my review on here.
Ive always liked Hamburger Heaven and i still go there every once in a while, but very rare now.
THIS PLACE IS EXPENSIVE!!! What the heck happened HH?
The food is decent, dont get me wrong, but this is supposed to be a carry out Chicago fast food joint! For 1 hot dog and a fry its like $ 6! $ 6?! come on guys thats almost an insult.
I no longer make any special trips to get food from here. Only if its very late and im right on Archer will i stop. Bums me out because i really like this place.

This place is right down the street from me and is a good spot for walking to when I’m drunk or it’s a holiday and nothing else is open. The service is VERY dependent on who’s working at the time, and I’ve had some really friendly, prompt service here before.
However, after last night I don’t think I’ll ever go back. I got off work around 1:00 AM and took a cab to Hamburger Heaven, figuring I’d just order food and get back to my apartment a block away. It’s very important to note that my foot is broken so I’m on crutches, meaning it pretty obvious I was walking back (I have a boot on my right foot) and that my carrying options are limited.
I usually snag chili cheese dogs here, but it’s way cheaper to get a two hot dog combo and I wanted to go cheap, so I ordered my combo and was ready to pay when the lady asked what kind of drink I wanted. «Oh, nothing.»
«Well then you can’t get a combo.»
«I’m sorry?»
«The combo comes with a drink, if you don’t want it, it will be more expensive.»
«Why?»
“Hold on…” (looks at menu) «It will be [whatever the price was] for two hot dogs.»
«I am walking home, I can’t carry a drink.»
«OK.»
“OK.”
“So I have to charge you for two hot dogs.“
I just paid because I was hungry and it was late. And yeah, I get it, my story is boring. But seriously, being told that you have to pay more than someone else because you’re on crutches and can’t carry a drink is weak.

Very bad service horrible customer service when I called to complain very rude and ignorant people. The establishment is very crappy and the people who work there do not represented well they speak very improper and very rude to their customers I ordered a hamburger order fries and a hot dog special and they did not give me a drink with that and when they delivered it to me they charge me $ 18 for a hamburger and a hot dog which was very unsatisfying just wish they had better communication skills and proper customer service to deal with problems instead of a lady yelling at you.

Delivery was about 90 minutes. The patty melt burger was ok. Everything i ordered was drenched in oil. I ordered a patty melt, fried ravioli, onion rings, shrimp basket, fries and a reeses breezie. The fried ravioli was hard and old. Onion rings oil leaked through 3 hard paper bags that’s how oily they arrived i couldn’t even eat one. Shrimp was breaded and also very soggy. The fries were soft and falling apart from all the oil. The reeses breezie which is a shake. Since my order took so long it came to me as melted ice cream and a few large chunks of reeses. Never again.

Not so much. Food took an hour and a half to be delivered. Hamburger was way over cooked and was nothing but ground beef haphazardly thrown on the grill. Onion rings were soggy. Mozerella sticks were decent but likely only because mozzarella sticks can still be good when they are lukewarm.

Honestly shouldn’t even get a star because of how poor the customer serves. Didn’t even get my food and when I call the place the rude lady started swearing. I would not recommend this place to anyone

First time ordering Hamburger «Heaven»…
Yikes. More like «Hamburger Hell»
Burger had a nicely charred piece of wax paper on it. So… soooo mouthwatering. trust me… when I only had yogurt and coffee today. Thank you cook that hates his job and wanted to leave. Sorry my hunger kept you open during business hours.
Since I have not ordered here before, I thought to be smart and order a 2^nd ittem in case first item was bad — so I opted for the chopped steak sandwich.
It looks like burnt meatloaf with clear plastic — except that clear plastic is actually mozzerella cheese. I’m not kidding. DISGUSTING.
Plus the chili cheese fries looked like they fell on the floor as the box was open and cheese was pouring out of it.
Will NEVER order from here again.
Glad the impersonable and rude driver got a $ 4 tip for shitty food. Yay him, sorry you shook your head because I couldn’t hear you when I picked up the phone when you showed up outside. Yes, I was at the door when I saw you shaking your head pissed off because you couldn’t hear me when I answered.
Look, GrubHub didn’t inform me you guys were closing — IF that is what this was — don’t take it out on the person who is starving — I would rather you CALL and say HEY — we are closed — than send me disgusting food.
A refund would be nice as the «cheeseburger» is in my oven right now and the chopped «steak» I’m thinking of handing over to my dog. Seriously.
I haven’t had THIS shitty of food in a LONG time from a place on GrubHub.
I would be ticked if I was the manager or owner of this place.

Ordered food at 10:30 it didn’t get to me until 12.
Delivery driver flicks cigarette out of his hand as he gets out of car. That explains why the entire bag and wrapping of food smelled like smoke.
Food was ice cold and strawberry shake tastes like Benadryl.
Will never order from here again.