CVS Pharmacy

Despite a man outside who kept screaming OFF OFF OFFFFFF OFF!!! and waving his hands around batting away… flies?, I found this CVS to be pleasant.
Perhaps a main draw of this location are the self checkout registers. It just makes life so much easier!
Staff, including the lady working Black Friday morning, is fabulous. That lady was very nice & helpful, as well as being personable and friendly at 7am in the morning. Only downside which I’m finding at pretty much every CVS this year — no endcaps with the BF ECB items. Wah wah.
Private parking lot, well stocked, friendly staff = Sarah likey. I’m like the mom from Modern Family.

racist management and pharmacy. unable to grasp customer satisfaction. assault of customer is imminent.

This CVS was kiddy-​corner from my apartment for the past year. It’s prices are roughly the same as Walgreens across the street.
I would say that CVS has a better cold and warm alcohol selection. Walgreens is open 24/​7, but CVS has a really friendly staff.

There is a ***hole working in the morning that should be fired!!! I believe it’s name is Steve. I never go here because of this A-​hole! I go to Walgreens instead, I wonder how many other people he alienates?

Methinks there are a few people on here who are PITA’s and are exaggerating a little bit because their hypersensitive feelings got hurt. I go to this location 2 – 3 times a week, and I have never seen 10+ people in line, nor have I ever been threatened with arrest for getting clarification from an employee. I was going to this store when it was Osco, and the Osco had a better selection, but this is CVS so it is what it is. My experience with the employees has been 98% positive. You usually get a hello when you walk in, and they are typically very courteous. My only real complaint is that, with the self check-​outs, sometimes you have to wait a minute for someone to come o.k. an age-​restricted purchase.

the Asian clerk is rude & aggressive. I literally was told «don’t talk to me» and was aggressively stared at until I left. go to Walgreens instead.

Cvs is generally good, and this is the closest one to my place, but the automatic checkout machines at this location are awful! I wish they would just go back to having all the registered manned with actual people.

Ok, I have to review this store because I’m amazed at the overwhelmingly positive reviews. The staffing & organization of this store is absolutely abysmal. Continuously the worst shopping venue in the neighborhood. I have lived right down the street for 4 years and about 2 years ago I boycotted this place unless absolutely necessary. Typically what happens is somthing like this: I run in for a few items, sometimes beer or liquor, and go to the checkout. There is one person working the register and monitoring the self checkout lanes. Inevitably, something goes wrong and before you know it the line is 10+ people long and there is no one else to help out. One time it was someone haggling over how to get a raincheck on an item they ran out of. Another time the cashier couldnt find CTA day passes. On occasion I’ve stood and waited for someone to check my ID while employees are scattered about behind the counter oblivious. One time I was sick & tried to buy some Sudafed. The computer at the pharmacy was down & there were problems with the drivers license scanner. The young woman had no idea what to do. They never, ever have the energy drink I want in stock yet there is a place for it clearly marked on the shelf. See, you get the idea. Just a train wreck ²⁴⁄₇ & I could go on & on. There are two older women employees who have absolutely no business in customer service, and the attitude I got from them last time I was there about 3 weeks ago put me over the edge. The only reason I would every go back is if I’m too lazy or too crunched for time to go to the Walgreen’s across the street. So yeah, not going to happen anytime soon if I can help it.

This CVS is the BEST!!! When I first moved to Chicago and lived on belmont and clark this is where I had my prescription sent over to. I have always received 5 star service from them, and kept my script here even when I moved over to Lincoln Park. The pharmacy staff is always SO helpful with every issue I have ever had. They are speedy with with filling prescriptions and also friendly and easy to get on the phone for questions or issues. Additionally I would grab a few items from time to time in the store and do enjoy there cash back coupons that come on the bottom of their receipts. I had an issue with a coupon and received excellent customer service in regards to that issue as well. I regret to say that I strayed when I recently moved to Logan Square to the new 24 hour with drive through Walgreens and had my RX switched over. BIG MISTAKE! Not only did they not call or let me know that they were out of my prescription, but they also didn’t help me locate it at another walgreens location. Additionally, they promised me they would have it by 3 pm the following day and that I could just double up and would be fine. Too bad that when I went in at 3:30 the following day they still didn’t have it, because someone forgot to «call in the order last night» WOW really? This NEVER ever happened to me in the total of 7 years I have been going to CVS. I told a coworker about this and he said it used to happen to his girlfriend all the time. totally unacceptable. Needless to say I am switched back over to CVS and will forever be a loyal customer. Thank you for the continued excellent customer service CVS!

Can’t speak of the store itself but the pharmacists are top notch. My dermatologist failed to give me promised prescription coupons and the pharmacists here were extremely patient and helpful in obtaining these coupons and saved me quite literally over $ 1000 in prescription costs.
There were three pharmacists who helped me out but I only caught Danielle’s name. One of the pharmacists spent about 20 minutes on the phone trying to get the costs of one of my medicines down.

Management here needs to learn their coupon policy. I had an awful experience with Irma the manager here. She basically treated me like a criminal because I questioned why one of my coupons would not be taken. When I took her name down, she threatened to call the police. Never shop this CVS. I hope this place shuts down and Irma is out of a job once their new location on Clark and Diversey opens. Otherwise, head over to the Broadway location where they have much more friendly and knowledgeable staff.

I went rushing in a few days ago to grab a few random things before heading out for the night. I used the self check-​out and got the maximum $ 35 cash back. In my rush, I left without grabbing my cash! Twenty minutes later I came running back in, sure my money for the night was long gone. NOPE! The cashier Merrari had snagged it and, after trying to find me outside, held it safely behind the counter.
Employees like this are probably a big reason this store is so nice and organized unlike a lot of the other drug stores.
Plus, you gotta love the extended food and booze selection. Oh, and their cigarettes are cheaper than the Walgreens or 7 – 11 in the area.

Five Star FAIL
Check out the Family Planning section sign in my photo. I think they are a little over-​zealot about merchandizing their liquor inventory.

Excellent service! They have everything you need at great prices! I always come here for things that i need… except right now they are rearranging the store around… so it gets confusing. I love their alcohol selection and prices!

Worst CVS in the City. They are constantly screwing up my RX. Lost my RX Called in for a refill no one can find the new RX I brought in there last month. They are very unorganized; bad customer Service. Poor Management. I am going to Target.

The pharmacy here rocks! I have to give a chain store shout out for the super fast, always easy to deal with pharmacy. My doc mixed up my prescription and they offered to call over there and get everything sorted out with a smile on their faces and followed up with me a day later.
Service like that is unbeatable.
Location is great, right on the way home from the train to my house and I love the large liquor store part (great when you’re in a bind and the Binny’s castle is closed.) They seem to have more in stock than my roomie’s choice of CVS on Broadway and the staff is always friendly.
Otherwise, it’s a CVS just like the other billion are the corner in Chicago.

I go there for pretty much everything (sans groceries) because I’m a proud CVS card carrier. I get serious discounts and it makes me happy. The store is clean and organized. It also has a great selection of vitamins and booze (bad combination, I know, but I rarely buy both on the same occasion).
My only gripe about this place is although the employees are really nice, this one lady is really rude. I came in asking for postal stamps, and she pulled out a sheet of no more than 10 stamps and rung it up for EIGHT BUCKS! I asked her if she had cheaper stamps, and she literally rolled her eyes and snapped a quick and annoyed «no.» Turned off by her reaction, I just told her to put the stamps back, and she got even more pissy and muttered, «You’re wasting my time.»
That remark was kind of funny because the whole store was practically empty and she wasn’t busy at all.
If CVS gets rid of her, this place will get 5 stars from me.

What kind of CVS is this?!
We in Chicago are basically inundated with practically hundreds of CVS and Walgreens pharmacies, and for the most part, they’re all the same. Imagine my wonder when I wandered into this one and experienced a completely different store. I almost went back outside to confirm it was a CVS!
I went in to refill a prescription, but what I noticed was the LARGE liquor section and more frozen food than most drugstores tend to carry. The aisles were wider than normal, and it seemed better organized. It wasn’t exactly a Dominik’s, but there was definitely more variety than usual. All of this was probably due to the fact this store just opened, but it’s a good start!
But what really caught my attention was the Pharmacy. It was positively huge, and the pharmacists humored me even though I brought in the wrong refill. I’m not sure if they just weren’t busy, but they actually called the my old pharmacy to ask for a clarification before sending me *across the street to Walgreens*. Yes, they actually helped their competition because I’d accidentally transferred the wrong prescription!
Thanks to that, I’m having all my new prescriptions sent to this branch, and renewing old ones there as well. Very friendly staff, and one of the biggest/​cleanest ones in the neighborhood.