Clean City Cleaners & Tailor

Too expensive, too rude. They don’t do their own alterations, but send them out and then they are not there when you come to pick them up! Terrible service. Smells like food in there too. Way too expensive.

I wish I can take a picture of bad our clothes look after they where supposed to be pressed. I was shocked at how much they charged for everything, I guess that was my fault for assuming that it would cost as much as a normal place charges. This place is way over priced, and my clothes are still wrinkled. Just like Erin said I wish I can give this place no stars… I will never go here again. STAY AWAY!!!

I don’t even want to give this place one star but I can not move past to give my written review without giving one. This place is horrible! The Hispanic older woman behind the counter was so mean and rude to me immediately! She began telling me that my piece of clothing was not there although I had my ticket. She further went on to tell me they only keep clothes for 3months. It had been 2 weeks not even a month. My shirt was gone and her response «not my problem» that’s all she kept saying and then she tells me my ticket is old and they don’t even use those tickets anymore. I then pointed out the exact same pad on the counter that matched my ticket. Again her response «not my problem» don’t bring your clothes here cause you will not get them back. I’m sure someone in her family is wearing the shirt now! She makes up her own policy, has a bad attitude, and lied to my face! It’s outrageous that she treats customers this way. I’ve already contacted the better business bureau.

FORGET THIS PLACE.
My cleaners closed after 12 years and this was the closest one and I am so disappointed. The woman at the desk was not very friendly which was the first turn off for me, and their prices are outrageous! They do not know how to press pants, no crease in any of my pants or shirts, as if they washed them and then ironed them. Did more research and found a great Korean cleaners, Trim n’ Tidy on West Higgins in Chicago.

I have been perfectly happy with this dry cleaner. They’re more expensive than I would like, but they’re close, and they do good work. They once pointed out a stain to me while I was dropping the garment off, and told me it was unlikely they could get it out. That gave me the information I needed to make my decision, which is all I can ask for!

Tried to drop off my clothes at 7:30 am on a Monday. They were closed and I did not notice any hours posted. That doesn’t seem to reflect a dedication to customer service. I will not be giving them a second chance.

I walked in and walked out. I asked to have them take up my pants they quoted me $ 15 and a week turn around. So if you want to pay %30 of the purchase price for the khakis to get them taylored rock on. Go to Cleaner’s depot if you want dry cleaning $ 1.75 per garment.