Clark Auto Repair

I have been coming here for maintenance since I moved to the north side not for anything major. The owner Albert has always been nice, he did over charge me for a rear break job but I needed it done and his location was convenient. However, as of late these guys have been really moody. I came in for an oil change and one of the mechanics began to tell me all of the problems he is having as an employee of the place. Then I asked him if he could close the garage door because it was cold and he told me NO! So here I sit freezing wait for him to finish my oil change. Smh… I hope things get better… Get rid of negative Ned… Good Luck Albert

Let me start off by saying I’m a tough critic.
I needed some work done on my C-​class Mercedes and didn’t want to just go anywhere. So from Unilocal and from other people’s reviews I decided to trust Albert at Clark Auto Repair.
If I could give a higher rate I would, they were awesome. Not only did they keep me posted on everything they were doing, they were very knowledgeable and very detailed explained everything. Definitely went above and beyond servicing my car.
Albert was very professional and genuine, honest I would highly recommend them and go back to them in the future.
Thank you again!

I am rather surprised this place has so many good reviews. I’ve gone here for quite a few years and never had a repair done right the first time. Their prices are high and the work is shoddy. The owner Albert is dishonest and doesn’t play fair. The saying «If you tell the truth, you don’t have to remember anything.» by Mark Twain applies because Albert is so dishonest the facts he states to try to defend his point are absolutely laughable. Avoid at all cost. Auto Tecx, just a few blocks away at 1775 W Touhy Ave (Just west of Clark) is the best damn auto repair in the area.

Very fast oil change for a very fair price. These guys seem really honest and after getting raked over the coals by my last place, I plan to make this my regular.
Not that this is totally relevant, but they called me after I left to let me know I left my water bottle behind. How nice is that? It would have been easier to throw it in a lost and found box.

I just picked up my car from them and I would say the experience was great. I went in for an alternator change and after they were done they had me come in and take a look at some other things that will need attention. No pressure to do all these repairs and they finished really quickly. At the price they quoted. I will be bringing her back if anything else goes wrong.

In response to the comment: I called and asked if you do emissions. The man on the phone replied, yes it will cost $ 75. I then never came in to have this done because it’s not supposed to charge so you must be referring to someone else.
I appreciate your response to my review.

Mario at Clark Auto Repair is so amazing! I was going out of town the following day and suddenly had a battery issue. I wanted to make sure my Volkswagen was ready for the road trip. He performed a full diagnostic, fixed the battery/​fuse issue, and made absolutely sure that I did not pay any more than I absolutely had to to get the car fixed. I would certainly recommend Mario to anyone looking for quick, honest, and great service.

I wish that every five star review I posted would increase their rating. I was taking in my car for an oil change after my dealership recommended it due to misfire issues they could not diagnose. I brought in my own oil, filter, drain bolt and would pay their labor fee since I don’t have space to do it myself. I told Albert about my experience at the dealer and he said he would try to fix the misfire. When I can back, they said they couldn’t get any codes for a misfire. Then they didn’t charge me a cent for the oil change and tests. These guys are amazing! I can’t say enough how much they strive to earn your trust and how they actually make me feel like I found a mechanic that has earned my loyalty as a customer. I will bring my car here even if my car is still under the preowned warranty. You don’t get the dealership runaround, nor the dealership prices, but you do get honest and trustworthy service.

I was very impressed with my first experience at Clark Auto Repair.
The owner, Albert is a second generation auto mechanic who gave a quick accurate diagnosis, honest advise, fair pricing and responsive follow through.
I am happy to give them a high recommendation.

I already have a hard time trusting mechanics since the entire process is pretty opaque, and hard to fact check against other locations – actually I take that back, price matching is usually something that many don’t want to do, as auto repairs are more of a «PLEASE just get it done» process.
Any who, I’ll give it to this place, due to the courteousness of the mechanics on staff throughout the entire process — from my phone call to my visit, the gentlemen that I spoke to were all amenable and professional. And the involved process of having the major fluids in my vehicle changed (transmission & coolant flush, oil change, ect.), was completed same day (car dropped off at 12pm — I was told it was done around 3pm) – and the price was comparable to another location that I had the service quoted for in another state.
My only complaint is that I wish that they were better with the paperwork. I got a verbal quote after I told the mechanic what I wanted done — of which, admittedly, I should have been more specific about – because the invoice that I got from him lumped everything together and I was a little confused on whether or not he completed everything I asked for. Also, that 10% Unilocal discount? I was told that it as included in my quoted, even numbered price. Huh?
I also asked for a written quote on some more involved, more expensive work, which again, I got verbally, and not in writing – even after I asked for it again before checking out.
I’ll admit I’m probably being somewhat of a stickler on these details, so I’m giving them the benefit of the doubt with 4 stars — but I think that in the future, I’ll be much more specific with the garage on the work I want done specifically, and probably come to them after consulting a few other garages first.

Took our car here after dealing with some sketchy people at a local dealership service center. Quoted me at a great price and did same day service.
The dealership had messed up on stating one of the things wrong with the car (which is what the quote was based on) I was quoted at $ 2 per part (required 2 of them) it ended up being a different issue that required over an hour of labor. He didn’t request anymore money.
I’ve driven the car about 200 miles since getting the work done. Excellent work.

Ok, if there is one thing I can say about Clark Auto it is that they have great customer service. To be fair, Albert didn’t know that we were still having the same issue with the car. Out of frustration we had just given up and taken it somewhere else. After seeing my review, he contacted my husband to discuss the problem and offered to repair. We haven’t been back yet, but the fact that he cares and is offering to correct the problem says a lot. The service and responsiveness is much appreciated… thanks! :-)

Honest and Excellent work for a fair price. Albert will go overboard to please.
Sorry we spent hard earned money having work done at the dealer.
Going back here for sure with any future problems.

I spoke to Albert on the phone re: a routine 40k service for my vehicle after getting an atrocious quote from the agency. I sent him a list of the items on the 40k service (from the agency website) and he gave me a reasonable quote. I mentioned to him that his quote was slightly more than another third-​party auto shop and he matched the price without question, and threw in a couple of extras too (installed a set of windshield wiper blades I had bought elsewhere for free, did an additional 27-​point inspection). I gave the car in the morning and he had it ready within a couple of hours! Really amazing service!
Overall, Albert and his team are excellent, knowledgeable and provide great service — I think I have found my new regular auto guy!

I just want to say I have never been more satisfied with car service like this one. This place is defiantly a place that I would recommend to my family and friends, usually you go to get a car fixed for the simplest reason and they lie to you and tell you other things are wrong just to make money, well not this one they don’t lie and they don’t try to charge you and arm and a leg to get your car fixed… Amazing amazing amazing… Thank you so much for your outstanding services

Thank you Albert! I am a first time customer and I deeply appreciated your willingness to fix my car last minute on a holiday for such a great price. I will definitely be returning in the future. Hope you have a great New Year’s Eve!
thanks again,
Michael

This is my first Unilocal review. Ever. But it’s totally warranted.
What to say about Clark Auto Repair? Well, it was the most pleasant and painless «trip to the mechanic» I’ve ever had.
Service with a smile! The gentleman I dealt with was so nice — start to finish. I was at ease from the moment I walked in the door (which is another first since I tend to feel like a lamb in the slaughter house walking into auto repair shops without a compadre of the male persuasion. I’m not a completely uninformed female consumer when it comes to things related to the auto-​mo-​bile, but I make no apologies for being an overly cautious lady regardless). I digress.
So the minutiae —
I needed some minor repairs; back headlights were out and had a rear tire that needed patching up.
No joke when I say the car was ready to go, in like, an hour. Without an appointment.
.AND the bill didn’t completely freak me out (very competitive rates, imo.)
I will certainly be back for any of my automotive needs in the future… including my regularly scheduled maintenance like oil changes, etc.
I highly recommend this establishment. Two enthusiastic thumbs up.

Albert, the head mechanic at this shop is just wonderful. Brought my 2006 Dodge Charger in after another mechanic didnt finish the work.
Had a fuel leak and a bad intake plenium. Albert ran a free diagnostic check, had the car back to me in 2 days, when others would take longer, and even washed and detailed the car for me at NO CHARGE.
Gave me tips for my next oil change and was upfront what was wrong with the car. I will definitely be back and I highly recommend Clark’s auto! Ask for Albert!

I should have written about this place a while ago but this is the only Auto Shop I will go to in Chicago. Even if I move away from the North Side one day I will still come up north to see these guys. I have an SUV that is over 10 years old and they have kept her in good condition with better prices than anyone else.
You know how you walk out of an auto repair shop and you don’t know for certain but you think you may have been cheated? You WILL NOT feel that way after you leave here! I’ve have basic stuff done here like oil changes and brake repair. However, I have had them fix other more complex issues as well. A few years ago, my AC died and two other shops gave me a huge price to fix. Clark Auto Repair fixed it for half the cost. Later, another shop returned my car with the dip stick stuck in the oil pan after an oil change. Clark Auto Repair fixed it for almost nothing. Today Albert at the shop fixed my power steering pump. I dropped the car off, he gave me the quote and I walked to work. When I talked to him later, he let me know he was able to actually rebuild my pump and the repair would cost less than half what he quoted me… LESS THAN HALF!!! Plus he stayed after his normal 6pm closing time tonight so I could pick my car up after I got stuck at work!!! LOVE LOVE LOVE this place… Yay for this family business :)

I called this morning to see if I could bring a car in that I was interested in buying. I spoke with Albert and he said he wasn’t too busy and that I could bring it in today. Later in the day, I called and brought it over. The gentleman who greeted me didn’t speak English very well and I wasn’t sure if I was going to be able to get this checked out. The gentleman called Albert and he was back within 15 minutes to help me out.
After about 5 minutes he brought me to the car to show me all the rust on the bottom of the car, saying it had been in a flood. The dealership was asking $ 6,800 for the car and he said he would not recommend paying more then $ 3,500.
And I feel that $ 40 for that was very fair. Definitely recommend.