Chili’s Grill & Bar

I literally just walked out and went across the street to Osteria. There was ONE other person seated in the restaurant and it took 8 minutes for the server to greet me and 12 mins later when I didn’t even get a drink, I left. I’m now very happy on a patio with a pepperoni pizza.

went in with low expectations but it was actually a really great experience! Stephan was our waiter and he was amazing. drinks refilled, plates cleared, and extremely friendly. food was good. the music was a bit loud and a bit dated, but it was alright! by far the best experience I’ve had at a major chain in the city!

Horrible Service– Waiter was an idiot– Told him the Diet Coke taste terrible-​His response that is how our Diet Coke Taste–
Forgot to bring us our Barbeque Saunce
Our Waiter was overwhelmed and the Manager was looking out the window staring at all the People walking around River North not helping the waiters

I ordered from here and they forgot the chips to my salsa. Also the chicken fajitas were cold. I recommend not ordering from this location.

My husband and walked in tonight around 7pm. After sitting there about 20 minutes we final had a rude waitress comes up to us and say «yes may I help you», with a nasty attitude. I was just able to look at her and say «excuse me?», and another staff member pull her away, for whatever reason we got another waitress named Ebony which made up for the other waitress rudeness. I came to find out that she was mad because they told her to take of us instead of the table of 8 that she was hoping to get. I didn’t say anything to management but I regret it. Because people like her should not be working for the public. I will not go back to this Chili’s because it seemed as though the staff caught her give us an attitude but didn’t apologies to us. But thank you Ebony for being nice.

Haven’t been yet, but I can’t wait to visit!

It’s a Chili’s. You know what to expect. BUT the staff is friendly and they have a Freestyle machine so they get a bonus star. It’s not fine dining, but you can always count on them for apps and ‘zerts.

I’ve never actually eaten here… But i would like to say, with all honesty, that your dishwasher is hot AF! XD

I will come to Chili’s for lunch over any of the restaurants in the area. Their food is fantastic and the 2 for $ 20 deal offers great value. They have such a wide range of selection that I can always find something I’m in the mood to eat. The service here can be warm or mediocre, but it doesn’t really affect the experience. The one drawback is that this branch gets extremely crowded, especially during happy hour and dinnertime.

This the worst Chillis I have ever been to. I went there today and after a 5 minute wait, the server asked me if I wanted a drink. I ask about the prices of the margaritas and she plopped down in booth seat across me & said which one, they wee all different prices. Ok, I get that she might not know them all so I asked about the skinny margarita. She yells over to to the bartender to ask him! I received drink & that was the last I saw of her. The place was not that busy. I finally got her attention & asked for my check. She gave it to me & pointed to the checkout device on the table. It didn’t work so I finally decided to pay cash & walked up to the bar & gave $ to bartender. After another wait, the server brought me my change. Terrible service. Btw, I had planned on eating. As a side note, this is my second bad experience here but chalked the first one off to an occasional bad day. I will not return.

Believe it or not I’m kinda of torn over this review because my wait staff is always amazing when I go to this location. I have been more than four times maybe ten but I always forget to check in until I’m too far away… very true!
Anyway, yet again when I went I didn’t have a host/​ess to seat us but a wonderful waitress saw me and my girlfriend looking like dears in headlights and helped us find a seat so she could serve us. She was very pleasant and was very helpful… I’m sorry I forgot her name but I would know her face if I saw it.
The last time I went which was about 2 or 3 weeks ago I ended up seating myself and eventually a waiter came to the table with a big smile who was so helpful that I forgot that I was standing at the door waiting to be seated for more than 10 minutes. He also informed me and my daughter that the day he served us was his last day because he was moving to Florida… awwwwww but he was still one of the coolest waiters I met there… smile I hope they hire more like him and the last waitress we had on our visit. He suggested a few of the newer drinks that Chili’s was offering and I can say is mmmmmmmmmmmm so good. Try the Watermelon one my daughter raved about it the entire time she sipped the straw from her glass… lol
When we stopped in the last time we just got the Triple Decker Sampler… I hope I’m saying it right but you get to choose from a variety items and we chose the Fried Pickles (about 8), Onion Rings (about 8) and Southwestern Eggrolls (4)…all was good and mostly only good for two (maybe 3) so if you have a party of more than that you may want to order two and if I’m not mistaken I think the price was 13.59 plus tax.
I have been here several times so I say with confidence I love there burgers, the 2 for 20 and if you upgrade the 2 for 35 that include a drink that is not watered down. I also love the fajitas and I want to chicken crisp with the honey mustard, guacamole, loaded potato soup and wings… my girlfriend loves the boneless but I like the bone… but it is a matter of preference. I wasn’t a fan of their steak I need to go to a place that specializes in steak because they are more of a burger and fry joint with a twist but not a steak place, but that is just my opinion from the last time I ordered one.
I have been to a few establishments but this one is actually the easiest to get to when you are using Public Transportation for me… take the Red Line Train to Grand walk a couple of blocks then your belly is ready to be full with some delightful treats… Oh that reminds me before I end this review… If you haven’t try the chocolate chip cookie with ice cream it is enough for two maybe even three depending on how hungry you are so don’t worry about the price you all can split it… lol…its worth it because the cookie comes out warm and the chocolate sauce marinates with the warm cookie and cold ice cream in just away that makes you want to order another one… smile.
You also can pay at your table now if you are using a credit and debit card… which is cool but I don’t see how that is going to stop people from eating and dodging the bill if they don’t have anyone for a lack of a better word policing the area… that’s just my opinion… so I hope they have some security in place.
So, at the end of the day if they can either hire a host/​ess or place a sign that says seat yourself so you will know that the rules have changed… don’t take it out on the wait staff because they have never showed me nothing but the best service.
Enjoy!!!

Slow service… Okay food. The original chicken crisps aren’t very crispy, and too salty for my taste. Order the extra crispy ones if you like crispy. The fries are good, they actually taste like potatoes. I just wish our server came around a bit more. The kiosk at the table is convenient, you can pay using that.
Ambience is pretty dead, not many people inside… I don’t think I’d come back.

I had an awful experience at this Chili’s location. During introduction our waitress took a seat at our table and said, «I’m tired, what y’all want?» I was flabbergasted! My drink, a blackberry margarita, was so watery that it could be mistaken for blackberry mix poured on ice water. When we explained that we were still thinking about our selections, the waitress told us to call for her, and when she came back an hour later, her excuse was that we never called. The manager was reluctant to hear and unmoved by our concerns. Please heed this warning and spend a little more time finding a restaurant that will satisfy your taste buds and cater to what YOU want.

I was shocked when my friend told me there was a Chili’s in downtown. I was also shocked knowing that it was walking distance from our job.
My friends and I were starving primarily because we have not had a meal the entire day. I looked at the menu ahead of time and already knew what I wanted as soon as we entered the restaurant. Our waitress was extremely friendly and very attentive. I ordered the chipotle chicken crispers with a side of macaroni and cheese and mashed potatoes. I also ordered the watermelon lemonade. From the entrée to the beverage to the service; everything was on the spot. In addition, instead of the waitress/​waiter handing a check, you can pay directly on the touch screen pad that’s placed on every table. Which I found completely useful and was in awe when I first saw it. This was my first time going to Chili’s and it was a great experience. I will most likely be back for more!

Chilli’s is pretty ok in general. What I like about this location is the service. The staff is always welcoming and do what they can to accomodate your needs. The menus don’t change up often but when there is something new to try, it’s worth it. I bring friends and family here when for a quick bite when no one can decide what they want to eat because there’s a lot to choose from on the menu.
I love the southwestern egg rolls, chipotle chicken crispers and magrita grilled chicken. The loaded potatos are also good. The drinks are pretty good and it’s a spacious area even with a big crowd. This is a nice place to bring your family, if you don’t want to waste money.

We were seated right away and our server was very friendly.
Something to note though, was that it took a long time for our drinks to come out. My grandmother had ordered a coffee and when it came out, it was kind of cold and was really weak. The waitress fixed that with a brand new hot cup of coffee so all was well.
I ordered the spicy shrimp tacos and they were very good!
BTW, you can pay at the table… how bitchin is that?

If you’re wanting a cheap meal and a basic margarita in river north, then look no further.
I came here often with a friend and although there is nothing overly exciting we always had great conversation while scarfing down unlimited chips and salsa. We were both fans of their steak, although sometimes it can be on the small side. They also have healthier food options available.
They change the menu up very often so you may notice your favorite dish is no longer on the menu. If that’s the case, ask if they can still make it. The cooks will usually still have the necessary ingredients.

The office ordered lunch from here the other day. I ordered the buffalo chicken cobb salad and subbed out for blue cheese salad dressing. The place delivered on time, which is always appreciated. The salad was very yummy.
My only beef with the place is that it is rather pricey. The salad cost $ 12 which is pretty extortionate for a lunch salad.

This place was good. We cam closer to the end of the night so you can tell that they were tired so the service was a bit slow. However, we love Chili’s so we will definitely be back and I hope to update my review then.

What’s more depressing than eating alone at a chain restaurant, alone, in your own city on a Friday night? Not much, but this Chili’s makes it suck a little less.
I usually stop on here on my way home after a long day when I don’t feel like cooking/​still have work to do. Also, sometimes I just crave the skillet queso and salsa (while this city has fantastical Mexican selections, it’s lacking in decent Midwest texmex options – seriously where does one get decent queso dip in Chicago?).
Anyway, it’s pretty standard for any Chilis in the country, southwestern food with some new additions to the menu like tacos and enchiladas (none of which appealed to me). My service has always been great, and they now have free WiFi which makes it a good place to work over dinner. It’s also great for kids, especially if you get the emails that frequently come with a kids-​eat-​free coupon.
All in all, its an easy, cheap and reliable choice on your way out of the loop.

Great service, and not far from the mag mile. I stopped by here after a lot if shopping for some lunch; the place wasn’t busy which was good but plenty of space for all my bags at a good table.
Food was good, cocktails even better! My waitress was really nice — took the time to run through stuff on the menu I might like and her own recommendations.
Good chili’s chain right here.

I usually don’t Unilocal about Franchises but, well, they are Franchises. Chili’s Bar and Grill is 3 stars at best.
I came here as I won a gift card from work generating the most leads so it was a free lunch. My guests and i walked in, waited for a good 3 minutes until we were approached by a hostess who I think was the manager as well. He wasn’t very pleasant as he had no smile on his face and when I asked if they had burrito bowls he looked at me like I was delusional.
We got sat down in a booth. The place was packed for a weekday lunch hour but that’s what you expect in River North. The friendly, bright eyed bushy tailed server took our orders and was very accommodating throughout our stay.
We ordered the $ 20 for 2 dinner menu (as my gift card was only for $ 25) which included chips with salsa and fresh guacamole, crispy honey chicken, chicken fajtas, and we paid extra bucks for the brownie sundae.
Overall, a surprisingly satisfying and delicious meal but don’t say I didn’t warn you about clogged arteries.

What can you really write about a restaurant chain that can be found pretty much in every major city in the country? Well I’ll try to find something…
— The service here is pretty good. The servers have always been nice and prompt with refreshing my drinks or asking if anything else is needed or wanted.
— The food is pretty good and INEXPENSIVE, which is always a plus living downtown. I love the classic nachos and the 2 for $ 20 menu can’t be beat.
— If you check in on foursquare you get free chips & salsa.

Quick bar service. That’s all you really need to know about this Chili’s.
We had some time to kill before meeting our Weird Chicago Tour in front of the Rock N Roll McDonald’s, so we decided to go somewhere for a quick drink. In the immediate area the only things that jumped out at me were Rainforest Café and Hard Rock Café. I can respect tourist traps, but not to this extreme. Enter Chili’s.
The frozen mango margaritas and Coors Light on tap are as good here as any Chili’s. The bartenders are attentive and serve up drinks quickly.
I was surprised to see couples having a full dinner here. With all the great restaurants in the area, why Chili’s? Living in the far west suburbs, sometimes there aren’t many better options than a bunch of gyro/​beef places or a Chili’s, and I do love Chili’s…but in the middle of River North, I feel that chicken crispers are as big a sin as the Hard Rock Café.
We were in and out of here in less than 30 minutes, which can be a blessing if you need to catch a train, meet a tour group, or anything else where you are on someone else’s watch.