Chicago Planet Towing Co.

Chicago, United States

4.1

Open now

7 reviews

Contacts

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Telephone:
+1 773-617-2597
Website:
www.chicagoplanettowing.com
Address:
Chicago, IL 60618
Avondale
Nearby public transportation stops & stations:
0.6 miBelmont
0.6 miAddison
1.1 miLogan Square Blue Line
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Today

Today 6:00 am – 5:00 am
Open now
Local time (Chicago) 08:28 Friday, 29 November 2024

Business hours

Monday 6:00 am – 5:00 am
Tuesday 6:00 am – 5:00 am
Wednesday 6:00 am – 5:00 am
Thursday 6:00 am – 5:00 am
Friday 6:00 am – 5:00 am
Saturday 6:00 am – 5:00 am
Sunday 6:00 am – 5:00 am

Description

Specialties

When Your Car Won’t Go, Call Us for a Tow

Your Towing Company for Professional Towing & Roadside Services

When you’re broken down and need roadside assistance call

Chicago Planet Towing Company today.

(773) 617‑2597

Our Chicago towing company offers full towing and roadside services for the Chicago Loop area. We’ll travel up to 75-​miles and sometimes outside of Chicago and Des Plaines to provide you with assistance when your car breaks down or you’re in an accident.

Planet Towing is known throughout the community for our fast and reliable service.

We are dedicated to being there when you need us most.

24 Hr. Planet Towing Services Include:

Damage Free Towing, Accident Recovery, Impound, Lockouts, Off Road Recovery, Roadside Service, Removal of Illegally Parked Cars and Trucks, Tire Changes, Jump Starts, Winch Out, Parking Lots Residential & Commercial Services, shopping Centers, Apartment Buildings, Office Buildings

History

Established in 2001.

Family owned and operated since July 2001 our company has been providing Chicago’s North Shore and Gold Coast area with Affordable, Safe and Courteous towing and road service.

We specialize in Damage Free Rollback/​Flatbed and Wheel Lift tow services, and will provide you with the latest Technology in Computer Friendly Jump Starts, Tire Changes, Vehicle UN-​locking and Winching services.

Low Clearance Garage Trucks

Luxury and Exotic Vehicles

Boat and Wave Runner hauling (to and from the harbor)

24 Hour Flatbed Service

Overnight Storage (short term only)

Auto Theft Recovery

Dolly’s Available

Harbor Launching Available

Battery Installation (dead battery disposal included)

Damage Free Equipment

2007 State of the Art 4×4 Fleet

Most Motor Club’s Accepted

Off Road Recovery

Digital Dispatched Fleet

Most Insurance Policies Accepted

Broken Key Extraction

Meet the Business Owner

May P.

Business Owner

Planet Towing is recognized as a leader in the towing and

recovery industry.

We continue to maintain our commitment to high-​quality,

reliable and competitive service that customers have trusted

over the years.

The growth of the internet and towing publications has

resulted in increased interest in our company from

enthusiasts and professionals.

We strive to keep our customers well informed on the latest news

and events at Planet Towing and this web site shows our

commitment to excellence and maintaining the highest standards of

quality and care.

New projects and developments are always ongoing at Planet

Towing so please thumb through our site and feel free to drop us a

line.

Search to See If Planet Towing services your Local

Community or Break down Location

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7 reviews of Chicago Planet Towing Co.

No registration required
Place rating: 5
Chicago, IL
You know the scene: a really snowy Saturday night in Chicago in January. You’ve just come back to your car after a nice dinner. All you can think about is getting home safely to a warm bed. You start driving for a few minutes and you hear that familiar sound. We called 5 different places, including Chicago Planet, and they all told us they were too busy. But then Chicago Planet was nice enough to CALL ME BACK after a few minutes when they had a cancellation. Paul, who happens to be the owner, called and couldn’t have been nicer. He ended up getting to us even sooner than he promised and was so helpful and honest and comforting. Best of all, he totally knows what he’s doing and gave us very helpful information about Chicago mechanics, towing and the city in general. People, if you’re in a bind, call Chicago Planet. They make you feel safe. Just what you need when you’re feeling like the universe has pulled a fast one on you.
Place rating: 1
Chicago, IL
I called planet tow after being stranded yesterday around 5pm. Planet tow was the second tow company that I called after the first company did not answer. The owner or who I assume to be the owner stated 25 minutes. Upon disconnection the first tow called me back and advised me that they could not help though he explained the reason. I then called planet tow back to explain what the first company stated and he said not to worry. As I sat and waited and cleared my head, I remembered there was a tow company 4 minutes away. So after speaking to the other tow company I called planet tow back and can celled the tow (5 minutes after disconnecting). The owner answered and I explained why i was canceling the tow. Instead of stating OK thank you for canceling instead he states «I doubt that they are ten minutes away» and simply hung up without providing any departure closing. My cell went dead in the process. When I get home and charge my cell there is a novel length text message from this company about his time being wasted and how the other tow service will take advantage of me. I was shocked. Because I canceled the tow five minutes into disconnecting. I responded very professionally. Shortly after another novel lenght text message was received though i advised him to not text me again. I responded again and broke down the meaning of customer service. At some point he realized that text messages were intended for another driver and not me which he apologized for the confusion. I responded advising him of how rude and selfish he appeared and how he really was not concerned about the driver but more about the tow. In one message he inquired as to whether the other company undercut him on the tow fee. Did the message end there? Nope at 12:17am (as I was sleeping) I get another novel length text message. I did not respond. In the message he responded again and apologized and further explained how the other driver was «stupid» for going with the ambulance chasing company. This guy lacks customer service, is a physco and does not care about the driver only his money. I would never recommend this company. He displayed his true colors via his unintended text messages. In all texts he stated how great his reviews were so I explained to him how I would post my personal experience with his company. I assume that his reviews are good BC the driver utilized his service and did not have to cancel.
Place rating: 5
Chicago, IL
Awesome Service! When I ran into a problem and needed to get my car towed my boyfriend found Chicago Planet on Unilocal.I called and not only was the man super nice, he showed up very quickly and was very well priced. I made sure to add them into my phone as if there is ever a problem again, I know they will go out of their way to help!
Place rating: 3
Chicago, IL
My fiancé was told that the driver would pick up our car at our home between 11 – 12 noon. I waited until 12:30 to call to see why they weren’t at my home, yet, as I had an appointment and could not wait much longer. The driver did not show up until 1:45 in the afternoon. I had to cancel my appt. I received no call from the dispatcher to notify me of the delay. When I called him, he lied and said that he told my fiancé a different time slot. Once the driver got there, everything went well, so I have to rate the driver well, but not the dispatcher. Don’t rely on a scheduled time with this company.
Place rating: 5
Chicago, IL
Russ was very helpful, charged a fair price, and went the extra mile to get my car extricated from a parking garage and over to a repair shop. Nice guy & I would use them again (hopefully not for a few years).
Place rating: 5
Chicago, IL
These guys were were very helpful, affordable, and gave me good advice on a repair shop. Nice guys to boot. Worth seeking out.
Place rating: 5
Chicago, IL
I know how to change a flat & after having crap tires on my last car, actually got very good at it. But I had a sinus infection & a flat tire & it was 15° out. Not a good combo.
I just did a google search for something nearby & found these guys.
Dispatcher warned me it might be about 45 minutes. I told them I was in a safe place because it was outside my house & not a big rush. They were there in under 15 minutes & all was said & done in about 10 minutes. The guy was very kind & worked hard.
Thank goodness I called, too, as his torque wrench wouldn’t even crack the bolts on my tires! Don’t think I would have been able to do it on my own while being sick… let alone in 10 minutes!
Thanks for saving the day Planet Towing & Truck #3!