Available Roadside and Chicago Towing

Terribly cold Chicago night, and the car dies. We called a couple places, and this one had the best price quote and quickest pickup time. We had Noah help tow our car, and he was absolutely wonderful. It’s never fun to have your car die, but this tow company made it seamless and pain free. Many thanks, would highly recommend their services.

Well let me start by saying Thank you Paul. Some friends and I went out to Blues on Halsted. I said I was not going to drink but I ended up have a few drinks and broke my vow to not drink that evening. The night progressed and it was time for us to go home. I walked to my car and was ready to drive home until I tried to start my car and nothing at all happened she was dead. My first thought was a to panic and then I realized I would just search for some help off my phone. This turned out to be a bigger problem because I must have called 15 companies that all were saying they were closed or the numbers were disconnected. Why on earth do you advertise 24 hours if your only open part of the day. Damn you towing companies it is late my car is dead and I’m freezing my ass off. I finally come across Available Roadside and Chicago towing and try their number even though they are a little bit further downtown from where I’m at. OMG someone picks up the phone and asks how can they help me? and what kind of service did I need?. This is just what I wanted to hear for the past 30 minutes and 15 calls prior to theirs. I explained I was parked near halsted and Fullerton and my car was dead and I needed some help and I need it FAST.
The person on the phone told he will have a driver out to help my in about 20 minutes since it is late there should be no traffic. Around 20 minutes pass by and I call them to check the status of my call and to see where the driver is at. Right when he places me on hold the truck drives up along the side of me and turns his lights on. Yes!!! Now I’m feeling a little better. I hang up and get out to speak with the driver who introduced himself as Paul. He asked for my keys and directed me to stand on the sidewalk so that I was out of harms way. He said at times car batteries can explode when they are jump started depending on the condition of the battery.
Paul placed a small blue battery box on the engine and connected his cables and my car started. I was so happy I ran over and gave Paul a super big hug and told him he is my hero. Paul was caught a little off guard but was very polite and said it is all in a day’s work. He then asked me if i had been drinking which I felt was a little awkward but I told him Yes I had a few drinks with some friends and he then told me he would feel much better if he just towed my car home for me rather then letting me get into the car and drive knowing that I had been drinking.
Yes I know real stupid on my end. Paul told me he would not charge me anything more then the charge for the jump and that he just wanted to make sure I got home safely. I did have about 5 drinks which I thought have worn off me in the cold but the moment I was in the heated truck I knew I would have been making a mistake by taking a chance in driving home. Paul delivered my car and I home safe and sound. Paul told me in the process of towing my car he let it run so it would charge the battery at the same time so I would not have any problems starting in the following morning.
The service was Great!!! The conversation with Paul was also very pleasant as he said he has seen to many people hurt in accident due to drinking and driving and that’s why he offered to tow me home.
The price was very fair considering it was the very late at night.
The dispatcher was very professional on the phone.
I do hope I never have to use another towing company again but if I do I will make sure to keep Available Roadsides number in my phone.