Alpha II Omega

@ Beuloria W.
I disagree that I was angry as you assert in your 10÷31÷15 post. I simply suggested that customers learn from my mistake, and research their purchase before buying items at a higher cost. I do not own a pair of Jordan’s nor a $ 2500 handbag, but should I find myself in the market for such, I will definitely do my research as you suggest. I work hard for my income, as I’m sure you do as well, and I am not inclined to spend 70% more for an item if it can be acquired for less. Fair pricing is what the dispute is regarding. Just because an item is offered online, does not automatically mean the establishment is not brick and mortar (B&M). There are numerous B&M shops that utilize online services, be it minority owned or not. Nubian Nation, a minority owned business on Vincennes, carries many of the same items at a far lower cost. I’m sure his overhead is equal to, if not much higher, as this is a standalone building with more square footage than Alpha to Omega (A2O). Although price matching is not posted, when asked, he stated he would work with the customer to make the deal a fair exchange for both.
Again, as stated in my previous post, I was at an out of state conference where A2O had a table set up. The opportunity to do «Legwork» was not available. I was assured by the vendor that this was a sale price, offered for less than what was available in the store, because I inquired if the item could be purchased at the store, so that I would not have to carry it through the conference.
As price is a deciding factor in my purchases, I will do my due diligence before purchasing in the future. I suggest you do the same, or just pay $ 2500 for that LV handbag that you could’ve acquired for $ 1750!

I am a long-​time customer of Alpha II Omega and I am quite surprised by the comments of one of the reviewers where the gentleman was angry that the store did not price match an item. Stores are not obligated to price match. Stores that do this are usually larger retail chains (i.e. Best Buy, WalMart, Target, etc.). A small business such as Alpha II Omega does not have the benefit of spreading overhead cost over many locations so this makes price matching very difficult for small businesses to do. Also, he mentions that he saw the product online at a cheaper price. Everyone knows that overhead for an online shop is much lower than that of a brick-​and-​mortar store. I am certain that the pricing structure at Alpha II Omega is not set up to «take advantage of customers» as this gentleman so hastily accuses. They have to charge the right price so that they can pay their the rent and their employees. Alpha II Omega has a 25-​year track record of serving the community. Myself and the many other devoted customers will continue to support this amazing business. Also, if price is so important to this gentleman he should use his energy to do the legwork to find items that meet his price-​point expectations and not bash a great business. It is interesting how people will not flinch in buying a $ 200 pair of Air Jordans or a $ 2500 hand bag but take issue with paying the right price for an item at a black-​owned small business. Hmmmm sounds a little hypocritical.

Horrible!!! Customer service sucks, no follow-​through on orders or request for merchandise. When you do re-​inquire (because they didn’t return your call the first time) the lady that answers the phone has a serious attitude.
Perhaps if you only want what they have in-​stock in front of your (no additional sizes or custom) it may be ok service.
Hopefully other stores will open that sell similar merchandise and they will then treat their customers like they matter because now they don’t!
Won’t be patronizing them again, would rather order on the internet and wait than experience their service again!

Excellent store for African American Greek Apparel