The service here is terrible. Management is antagonistic to customers. Prices are high. The Slurpee sizes are small er than standard and the good flavors are always missing? The air and vaccum machines do not work, but they still accept payments? I notified counter and manager that the air machine was actually taking air out of my tires. I am Told that a graphitti on the wall informs people that the machine does not work and I should have read that. I asked why there is no covering over the machine nor any restriction on accepting payments — they refuse me a refund and tell me to contact corporate 7 – 11 if I have a complaint?. Then I am charged $ 7.00 for using a non-functioning tire air device… FYI — Unilocal people this picture is not the picture of the western/pratt location.
Horia D.
Place rating: 1 Chicago, IL
We went in there to buy a small item and there was a black person in front of us who was asking some questions to the person working. Questions about things like expiration dates and how many chicken wings come in «one order.» Normal questions to ask. But the person working got extreme frustrated that this person was«holding up customers» with his legitimate questions and basically started an argument with him that ended with him threatening to call the police. Basically this entire exchange was racist as all hell. It’s obvious that if we were to have asked those sorts of questions the reaction would have been dramatically different. We promptly left without giving this 7-Eleven our business. We recommend others also take their business elsewhere, where casual racism doesn’t saturate the shop space. SHAME.
Sally O.
Place rating: 1 Beverly Hills, CA
The morons who run this store often won’t accept a $ 20 bill for payment. That’s a TWENTY, not a $ 50 or a $ 100. Add to that their debit payment system is down at least half the time, the store is filthy(don’t even think about buying their prepared food or beverages), and some of the clerks are pretty racist. Yeah, no.
Mark E.
Place rating: 3 Chicago, IL
No different from any other 7−11s. Slurpees: check. Energy drinks/jerky/tobacco products: check. Ludicrously out-dated copies of nudie magazines behind the counter that no one will ever buy: check. One thing that irks me about this place, however, is that if you need to use the restroom, you’ll have to pry the keys out of their cold, dead fingers. Unless you’re a cop, that is…
Jessica M.
Place rating: 5 Chicago, IL
This is kind of weird, but I really like this 7-Eleven. It has a good vibe. It’s clean, seems safe and the guys who work there are nice. It’s got a Red Box and it’s there when you need it in the middle of the night.
Chris M.
Place rating: 3 Chicago, IL
Need something quick? They have pretty much anything you might need at 3am. Toilet paper, diet coke and roller food.
Rachael B.
Place rating: 4 Chicago, IL
They have things when I need them. I quench my thirst here. I get über munchies here. I take my curious kid here. Who then asks dude behind the counter«hey, are you from China?»(my kid is 6, the man had on a turban… maybe we’re culturally behind the curve ball). And to my surprise, dude behind the counter pulls out reading materials on his heritage, and a one sheet-er explanation of WHY he wears a turban. So, in addition to caramel apples, and emergency toilet paper, you will also get KNOWLEDGE! I am now well versed on the Sikh religion Thank you 7 – 11 dude. — Ra
Crystal N.
Place rating: 4 Chicago, IL
My go to spot whenever I forget something at the grocery store or run out of stuff before I grocery shop(mainly coffee!) Kudos to the very nice(and very pretty) cashier guy. He so pretty he puts most of us women to shame! :p But where’s the Redbox that’s suppose to be out there!!!