Allergy & Asthma Specialists Ltd

Great Doctors! Very attentive to your needs as a patient. Yet, the scheduling and nurse staff is lacking. Very unprofessional and have tones like they wish they were anywhere else than sitting down assisting you. It’s a shame, bc the clinical care is awesome.

Been coming to Dr. Pendell & Dr. Moss Sr. for almost 20 years now. They do awesome work with all their patients and really have the good of their patients in mind. The Chesapeake office is manned by an older staff and is therefore somewhat slower than the other branches, but none the less effective. We appreciate their service!

Two weeks ago, my legs started covering in hives and they lasted for a few weeks. So, I tried to set up an appointment as soon as possible with Allergy & Ashma Specialists location in Chesapeake. Last time I was at Allergy and Asthma Specialists, it was in Norfolk and with Dr. Moss. This time, the earliest appointment I could get was with Dr. Koenig That was my first mistake!
He asked me a few questions about my family history. That was about IT! He didn’t bother to look at my hives or answer any of my questions. The whole time, I could feel that he was trying to get my out the door as soon as possible so he could see another patient. When I asked for a prescription and some medicines for my hives and he didn’t want to give my any prescriptions. He ended up telling me that I could just take OTC zyrtec about 3 times/​day to prevent the hives. I guess he forgot the fact that if one was to take 3 zyrtec tablets a day, that person would be drowsy as heck!
So, my appointment ended after 5 minutes. I got a prescription for OTC zyrtec and that was it. All in all, I paid $ 30 co-​pay for NOTHING! I could have diagnosed myself!

Doctor Moss was recommended by a co-​worker when I first moved here a few years ago. I did have a few years in the middle of this round of treatment, with another Allergy Doctor that continued the régime Dr. Moss set up before returning here to VA. Catch all that? ;)
«The Good»
— The fact that I no longer have some insane allergy symptoms. The shots work, plain and simple.
— Dr. Moss is a cool guy and will take the time to explain the «why» as well as the «what». Both of which are very important.
— The staff fulfills the roles needed in a doctors office. Although it is a professional environment you can tell that not only do the people that work there enjoy their jobs and what they do, they also care about the people they take care of. Some of the roles include the «enforcer» but even she is cool.
— I know it is not a process that will take a week, or even a month, to correct. The Doc, is not only very clear about what the treatment entails he reviews the big picture which is very thorough and appreciated.
— If I have a 1:00 pm appointment, I am seen at 1:00 pm… not 1:05, not 1:10, that is the same respect I expect from any doctor, if I am on time you should be too.
«The Meh»
— The office is located in a small professional center off of the municipal road in Chesapeake. The first time I drove up I thought «Oh Lord…». File this under Do not go off of first impressions.
— Parking. The Chesapeake office has a partial dirt lot and partial paved lot. Not a big deal but some people may be put off.
— This goes under «Meh» because you get needles in your arms. I know it will be good in the end… and yet the needles.
— Why only four stars… I am not a fan of Doctors… and there is not a lazy boy in the waiting room. If that day comes, Five Stars… easy. ;)
— Because this Doctor is good, the initial get in the door appointment for a new patient was one month out.
«The Bad»
— Nothing bad to comment on, if there was, he would not be my doctor.