Towers of Windsor Park

We have been having a lot of issues with the AC sense we moved in. The one maintenance man Kevin fixed one of mine but didn’t have time to complete the others he works in this building and that day by chance he was here. Three weeks later of trying to have the other AC fixed with appointments made and them not showing up. Finally we saw Kevin and had them send him Up now ALL of them are fixed. He went above and beyond to make sure that I was happy with our apartment.
So happy to have people like Kevin that care so much about us being happy. If you like here ask for him when you need something.

I just moves into the towers I definitely made a great choice the office staff and maintenance crew could not be more helpful or friendly. Great place to live

Mice infestation! Need I say more? STAY AWAY! I called the office and reported the problem to which they did send an exterminator who left 2 just TWO glue traps. I ended up having to purchase my own traps none of which have worked. I reported having seen more mice running around much to the amusement of one of the ladies in the leasing office. I highly doubt it would be funny if they were directly impacted. «I’m not sure what else we can do.» How about sending the exterminator back with more than two traps or looking for the source. I did some further investigation after the exterminator visit and discovered a gaping hole with exposed concrete under my kitchen sink where i’m sure is the source of the infestation (they must be living in the walls of the building). I have since covered it up with metal. Apparently another resident had reported the problem too, but they claimed the issue was resolved after it (one mouse) was caught. Aside from that the door man is extremely pleasant and helpful.

Still not pleased. I’m glad the my lease will be up soon. I discovered mold in my apartment from an AC leakage that happened months ago and I called and left a voicemail with the main office on Sunday. Monday came and I grew anxious in hopes to get an answer so I called them myself. They told me they never received the voicemail and wasn’t sure what I was talking about. I stayed calm and gave them a list to check out and some smart a** in the background (employee of morgan properties) decided to make jokes, and the woman on the line was trying not to laugh but it was too obvious since she was snickering. (I wish she did that in front of me because for sure I would’ve said something smart back to her. At the end of the day she’s getting paid through everyone’s rent money. So thank you ms. smart a**)
ANYWAYS the woman wrote down our maintenance problems and hung up. Once I got home I noticed that everything I asked to get checked out was untouched. The mold was still there and my bathroom was the same (tiles chipping in the shower). So I thought, hey maybe they’re backed up, i’ll wait until Tuesday and see whats up. Nothing, everything still the same. Wednesday, today, I called upset because clearly no one did anything about it. This woman (Mickey i think) was nicer. She ACTUALLY submitted my complaints, called the maintenance office, and called me back to tell me that someone will be there today. HOPEFULLY when I get home i’ll find a paper saying someone was there and the mold will be treated.
I don’t understand why some of the employees in the main office are rude, inconsiderate, and doesn’t seem to care about the current residents.
Morgan Properties: Please make your future employees take personality tests along with doing random follow ups with your current tenants to see if their happy with your associates.
Thank you.
ALSO, the only reason why I gave this a 2^nd star is because your doormen are awesome, other than that I would’ve given you no stars if that were possible.

I have been a resident of this dump for 2 years and save your money and live in a cardboard box! It is much safer to live in a box. I see thugs from Philadelphia in the parking lot just waiting for who knows what! Are you sure this is not Section 8 housing? There are some real scums that live there so beware!!!

This place has potential, but I am just not pleased here. The apartments arent very modern or upscale, these are not luxury apartments, and its a pretty blank slate. If you keep a clean home and can decorate you shouldn’t have an issue. Carpet is cheap and I was told I had an upgraded bathroom, but it clearly is not. Again we aren’t talking marble as and granite, but if your a clean organized person, you can make it look pretty decent. Walls and ceilings are paper thin, my upstairs neighbors bang doors, yell and scream, hammer and basically make all kinds of noise until about 1 in the morning and it is just amplified in my apartment. If you are lucky enough to have considerate neighbors, noise probably wouldnt be a problem for you. Stairwells get pretty dirty and it takes a while for them to get cleaned and unfortunately we have some pet owners who let their dogs relieve themselves in the stairwells, but they don’t bother to clean up after them. I’ve had 3 leaks in my bedroom because of issues with my upstair neighbors plumbing and that has not been a pleasant thing to deal with. On a plus side the ladies in the office are very sweet and helpful and so are all the maintenance crew, I can’t say a bad thing about them. My lease is up soon and had it not been for my horrible upstairs neighbors and the plumbing/​pipe issues, I honestly would have given them another year.

We have lived at the TOW for just over a year. The staff is friendly and courteous. The door men are always there to open the door assist in any way they can. All of our new neighbors young and old are friendly as well/
That being said the physical plant is showing wear and tear. Hallways and stairways on floors above the lobby are infrequently vacuumed or moped. It seems that there is little or no daily/​weekly walk through by supervisory staff policing area. Debris, candy wrappers, spills can sit for weeks or months in the nooks and crannies of the steps and entrance ways.
Perhaps management needs to hire some housekeeping staff that could regularly clean the common areas so that residents truly feel that their homes extend beyond their own residences.

The one bedroom apartment that we have houses the oldest, largest and least energy efficient kitchen appliances that I’ve ever seen in my entire life. The stove is ANCIENT and the refrigerator even more so but, it doesn’t stop there folks — not even close. The kitchen has dark, pressed board, I’d say circa late 60’s to 70’s cabinets as well. Clearly, the cheapest materials were used in order to just keep the apartment up to code and nothing more. There is no fan in the bathroom and the tiles and mirror are old and in horrible condition. The walls appear to have been painted over several times, as well as some of the outlets. All of the wooden doors and base boards in the entire apartment have splintered at the bottom and top but no effort was made to use some wood putty to attempt repair of these things BEFORE painting over them with primer. The windows are ancient, not double-​hung and let in the elements and every single sound, no matter how minute, outside of your windows. The only positive thing that can be said about this place is that there is only one price which includes everything and the door and maintenance staff are as friendly as the tenants. If you can live with worn our carpet, appliances, doors, baseboards, windows, etc. This is the place for you!