Let Me Out !!!!

I contacted Dianne to care for my mother’s dogs and cat after she was in a serious auto accident and hospitalized. Dianne was very responsive and arrived on time for our first meeting. I was a little taken aback however when she commented on my mother’s home and made a some specific and hurtful remarks when she came in. Surprising, but I deal with all kinds of personalities in my job daily, so I let it go. Once we entered my mothers home she took to bossing me around a bit. Telling me (not asking) me to leave the dogs outside as she began to try to coax the cat out of hiding. I thought this odd again. A cat hiding when 2 strangers and 4 dogs come in the house I didn’t think was unusual. Dianne began entering every room of the house and opening every door which to me was a slight violation of privacy. So, here we are 5 minutes into meeting for the first time, she has insulted my mother, bossed me around like her personal assistant and explored every room uninvited of my mothers home. The thought crossed my mind at this point to shake her hand and find someone else. I wish I had but I needed help, I was going to have to leave the next day and didn’t have a backup plan. I have to say I was pleased with what she offered for the price (a little higher than the website quoted). She was to check the mail and take around the trash etc. a nice touch I thought.
As far as I know, Dianne completed the visits as we arranged. My mother returned home 2 days later. Again to her credit, Dianne did go over early and delivered her key so my mother could get in. I received a call from Dianne when she arrived and immediately her tone with me was harsh and judgmental. I was asked if I had talked to my mother. My response, yes??? I didn’t understand the question but it was obvious soon enough that she was interrogating me about my mothers healthcare and my role in it. Without going into personal details, I can assure you it was completely inappropriate and once again judgmental of myself and my mother. Up until this point I had entertained the option of having her look in on the pets again while my mother completely recovered. I couldn’t bear it though, I let Dianne know I felt offended and felt she had personally insulted my family multiple times. Her response was a veiled passive-​aggressive apology. The job got done for an ok price but I was surprised someone in business for themselves in a field like this behaved in such a way. I have hired pet sitters for my own pets at home and haven’t had any issues. As much as of basic service a pet sitter seems to be providing, its actually very important. Not only are you trusting someone with your little family members, they get to come in your home and are entrusted with many personal details of your life.