King’s Carpet

If you want great service and an easy installation, look no further. Had a great experience with Charlie and King’s Carpet. Really accommodating on your needs and schedule. Had them redo the carpets in our house and was so pleased, we had them do all of the hardwood floors as well. Came out fantastic.

I was looking around for quotes and when I called this place, I felt they were the ones I definitely wanted to go with. They priced me low but even though they said they had hundreds of carpets to choose from, they didnt actually have the basic beige carpet. I was fine with picking another one, he told us he would call the next morning to come and set up. We waited for a call until 1, we called him to see what happened and he just started yelling that we were the ones who had to call him, shocked that he was even going that far, I was still desperate to get the job done, so I told him to please calm down and there must have been a misunderstanding (since there was a language barrier b/​c of the owner) he said then told me he’ll call me back to set up another date and let me know, again, the next morning. He first spoke with my husband so I assumed the misunderstanding, but this time it was ME. He never called I again called him in the middle of the afternoon and asked him what happened and if he was coming, he asked me if he was going to waste his time, I told him I didn’t understand that since I’m waiting for him to come and do the job, he said he would call back I said ok. Already I was getting irritated, but as we all know, beggars cant be choosers. AGAIN, didn’t call me back, when I called him and asked what happened he pulled the same thing he did with my husband and told me I was supposed to call him and seriously started cursing me out. IT WAS COMPLETELY UNBELIEVABLE what was going on, I continued over the phone with soooo much patients, and I could take it anymore told him to F off and how unprofessional he was. I called another place who spoke clearly, called when he said he was going to call and did the job FAST with out asking me if I was «wasting his time» and gave me a lower quote.
Thank you Kings Carpet for wasting MY time and sanity!