As far as I am concerned this company is top-notch. Each time I’ve been in there I’ve gotten the impression that customers are royalty; everyone has been extremely friendly and over-the-top helpful, especially Rob, the gemologist. Gorgeous things and terrific selection of estate jewelry. Can’t say enough good about K&G!
Elizabeth F.
Place rating: 2 Richmond, VA
I have had the same set of pearls restrung there twice. The first time I brought them here, the woman at the counter actually ran my pearls across her teeth in front of me(I guess to tell for sure if they were real — they are). Each time, the pearls have broken just after the just after the«warranty» on the re-stringing job runs out. It is not like I am doing anything usual with the pearls, except wearing them on occasion. So I will not be taking them there a third time.
Morgan M.
Place rating: 5 Charlottesville, VA
I cannot gush about this Keller and George enough. My guy and I visited every jeweler we could find in Charlottesville, and this one was the first one where we said WOW, these guys know what they’re doing! The shop is very orderly, well lit, and professional. They have a large variety, and we were happy with their engagement ring selections. We spoke with two different sales associates, both of whom were friendly, easy to talk to, HONEST, and were not pushy salesmen. They were genuinely people we would want to be friends with. We went to this Keller and George at least three times scoping out one ring in particular, and they talked us through what to look for in a diamond, how to customize the ring to meet our desires(and budget), and answered every question we had. Needless to say, after considering every engagement ring in Albemarle County, we settled on the one we found at Keller and George. Not only did we find the perfect ring, but we got a perfect experience too.