Nice job on the vegan ice cream! Glad to see you carrying it at your locations and hope to see it in grocery stores.
Karen R.
Place rating: 5 Richmond, VA
While I’ve had my fair share of Ben & Jerry’s pints of ice cream, this was my first time in one of their shops! I had no idea that they had actual sit down locations! This one is located in a strip mall, which is convenient. The place was busy on a Friday night, which it is probably typical, especially since it’s close to UVA. However, the service was still prompt and friendly. I decided to try something I hadn’t seen at other ice cream places, a BRRR-ito! It comes with 2 scoops of ice cream and is topped with cookie crumbles and hot fudge and is wrapped in a soft waffle cone. It was amazing! We sat down at one of the tables and enjoyed our ice cream. They had refrigerators with pints and pints of their cream, some I had never heard of! Awesome selection of ice cream and great location!
Frank G.
Place rating: 2 Ivy, VA
Your better off buying b&j in supermarket. No simple cone for kids and they claimed they can not push ice cream down into cone which means 100% ice cream drop 4 kids under 4. Ice cream delicious but server failed to use a glove or cone sleeve so we threw cones out. Kinda bummed by first experience with such an iconic brand.
Ann O.
Place rating: 1 Bethesda, MD
Have been going here since it first changed hands from Haagan Daz. First problem there is no ice cream soda, the machine is broken and has been broken for months. Second problem is the facility is old and looks it. They need new, clean, updated and they look old, tired, worn out. The prices are stunning. I paid $ 6 for a root beer float. I will go back but not happily. Ann
Kathy L.
Place rating: 5 Auckland, New Zealand
Ben & Jerry’s is famous for a reason. Really miss B&J’s now, being out of the country! It’s delicious and the company itself, has great values and philosophy. My friends and I would drive there to get a pint each to finish for the night with a cool multiple-buy deal. So many cool flavours– would love to try them all. A decent stocked fridge with most of the flavours for us to pick from. Didn’t get to try any of their cones, milkshakes/menu items– but would love to go back to do so! I’m sure they’d be just as yum! [Reliving my semester abroad at the University of Virginia]
Glen C.
Place rating: 3 Charlottesville, VA
Good location. Nice icecream. Nothing earth shattering.
Sue P.
Place rating: 5 Charlottesville, VA
I had to comment because I witnessed such incredible customer service here! There was some completely rude customer with a gaggle of screaming children who made the most absurd requests to the staff… at one point I think she asked if they could pick out the cookies from the«Mint Chocolate Cookie» ice cream. Um what? I think they tried as much is humanly possible considering it comes premixed like it does. They remained polite and courteous.
Barrett H.
Place rating: 4 Charlottesville, VA
Excellent ice cream. Wait times are short. They’ll make milkshakes, cones, bowls, cone bowls, combos. There’s a pretty good selection of standard toppings. My favorite is Americone Dream. Colbert is awesome and so is his flavor. Now using Cardagin for rewards! Very cool.
Kara M.
Place rating: 3 Columbus, OH
nothing like free cone day! i miss it since i live in chicago now and there are no ben and jerry’s here. a really good place with a lot of good ice cream. it’s a little expensive though but i think most ice cream places are. they have a brownie dessert that i remember making a dorm run really late at night in order to get. fun times