Which Wich

Cute place with good sandwiches. Great concept and reasonable prices. Overall an easy place for lunch.

Great service and excellent sandwiches — house chips were very good — highly recomend — only downsize was the roving bus boys that kept interupting our coversation — seemed like they were hurrying us

Yes, tried for the first time yesterday! I got the turkey sandwich on wheat, OMG their bread is super awesome! I will definitely visit again. I think the idea of check off all your favorite ingredients on the bag is great.

Very strange concept, I assume they are trying to be different. Still strange.
The food is below average although priced like its a 5 star restaurant.
The location leaves a bit to be desired but I understand they chose it because of the view from the street.
When did it become normal for a sandwich to be $ 10+, really lacked any flavor.
Only reason I would go back is if I was so starving and every other food establishment close by was closed.

Great place for a quick sandwich. It does take a little bit to understand how to order, but there was a employee ready to help!

We tried this place for the first time last night for dinner. It wasn’t exactly welcoming, but once we figured out what we were expected to do the process began to make more sense. I ordered a Turkey club with a bunch of add-​ons and an oatmeal raisin ice cream cookie. OMG! The cookie came out first (for some reason) and it was delicious! The cookies were full size and warm with a thick layer of vanilla ice cream between them. I appreciated the double foil wrapping to keep it warm and to keep the ice cream contained.
My sandwich was also delicious. I’d contemplated adding tomatoes to it because I wanted it heated and I dislike hot tomatoes, but I went on ahead after preparing myself to pull the hot tomatoes off at a later point. To my surprise, the warm sandwich arrived with cold tomatoes and onions on it! Sure– that’s the way it SHOULD be done everywhere, but it just SO isn’t the way it’s usually done anywhere! I was very impressed with that along with the perfectly toasted bread– crusty and warm without being hard or burned… well done :-) We didn’t get any chips because we didn’t need them, the sandwiches and the ice cream cookie were delicious and fully satisfying.
Upon arrival we’d wondered why they chose such an inconvenient location, but after sampling the product, it makes sense now because why pay a premium for «location, location, location» when you can simply make dynamite food and people will track you down to get it :-) Smart business model there Which Wich! We’ll be back for sure :-)

Similar to subway, jimmy johns, it’s a chain. No chain should get above a 2 in my opinion. The ordering system is lame. The sandwiches are normal for a chain.
The selection of vegetables is pretty thin. It’s a lousy sub that mushes in your mouth.

I tried this location again. I really like the concept, but the execution is so bad.
There was no one ordering ahead of us and not too many people already seated when I got there early on a Sunday evening for four sandwiches to go. Given that I live less than 5 mins away, I went ahead and ordered the sandwiches hot.
Rookie mistake. If WW had a system where all sandwiches were ready at/​near the same time, I could have made it home with four hot sandwiches. Place order, wait ⁷⁄₁₀ mins and first order is called. Several minutes later two sandwiches go to a previously sat table. Several minutes later two more of my sandwiches. Long wait, two items to people who ordered after me. Then my last sandwich. So, 10 or more mins after my first sandwich, we received our last one. Of course, sandwich one is pretty much cold by then.
I don’t understand how their system is customer friendly. Even if you eat in, who wants to sit and stare at their food for 10 minutes while the rest of the table waits? I have seen this all three visits.
Done with Which Wich unless maybe I’m alone, starving and it’s the only place around.

What a different concept to a Sandwich shop!
Same steps as other places but you just fill out the bag of what you want!
So many choices awesome!
Fresh and timely. Staff was very friendly and helpful.
Will be back because have way more sandwiches to eat!

When I first saw the name «Which Which» I was very excited ! I thought to myself, «Yes ! A new restaurant added to River Gate!» So I had to try them out.
When I first walked in the restaurant there was a man at the door and he politely had the door opened. He greeted us and asked us was this out first time, then after he explained how the ordering process worked we were ready to pay.
Everything was going well until I took my bag to the cashier. I received terrible customer service. The young man, Connor, was very rude. I asked what «feta» was and he kept saying «what, what ?!» Apparently I was pronouncing it incorrect. One of his co-​workers had to answer my question. The young man did not look happy, nor did he ask me anything but «are you getting a drink». He didn’t even tell me my total !
I felt very unhappy, because this was my first time at this location & I felt very un-​welcomed by Connor. If the young man doesn’t have good customer service skills then he should not be put on the register where he has to interact with customers.
I spent $ 17.75 for two people and received horrible customer service that made me never want to go back to this location.
The gyros were okay, the fries could’ve been cooked a little longer. I do thank the young African-​American man at the door who helped me out.

Once you get past the strange (but really clever) ordering system, Which Wich makes for a really yummy sandwich. It’s not hard and once you get it, it makes a lot of sense.
Step 1. Figure out which protein you want in your sandwich. Pork, Turkey, Beef, Chicken, etc.
Step 2. Grab the appropriate bag and a marker.
Step 3. Work your way down the bag, x’ing off which cheese you want, what sauces you want, what veggies you want, hot or cold, extra meat. All of that is SO FLIPPING CLEVER. And you do it at your own pace.
When it’s done, write a name at the bottom. Now, you could be normal and boring, writing your own name. Yeah, that’s been done. But be outstanding and put something smart like «Voldemort» or «Darth Vader» or «Bruce»!
A few minutes later, your sandwich is ready. Exactly as you ordered it and wrapped up ready to go. Love it!

So far, not a fan… In their defense, I tried them not long after they opened. Maybe they were still working out the kinks. I had heard from friends that the food was great, so we wanted to try them. Tried to order online, but the newish store was not in the online ordering system yet. So in I went… Was unpleasantly surprised that I had to write my own order down. Wouldn’t normally be such a bad thing, but trying to wrangle a 1 year old and fill out order bags for 4 subs was NOT fun… Then I stood and waited for a half hour (not exaggerating) while they made our subs and there were only 4 people ahead of me in line. With at least 6 employees making subs, that seemed like a very long time. Again, factor in the impatient 1 yr old… They called one of my son’s subs out, then three other people, which didn’t make sense, since I watched them hang our entire order together. When I finally had our order and got home, I discovered that there were 6 things incorrect on my sub (including my meat choice), which seems very odd considering that the ingredients are written right on the bag that they are stuffing the sub into… Bread was stale-​ish. the other ingredients, although not what I ordered, seemed to be good quality.

Just had the Reuben sandwich on wheat. Outstanding! Surpasses subway by leaps and bounds. And the bread compliments the ingredients as it should. Really good quality ingredients.

This was my first experience at the Which Wich and I was favorably impressed. Two things a sandwich shops needs, a. be organized b. have a great tasting sandwich. Which Wich scores on both.
You grab a bag, and fill out the type of sandwich you want, what bread, toppings you want, etc. Then hand it to the cashier and wait for the sandwich. They were pretty busy, but the line was moving and they had plenty of seating. a. Organized. Check.
The topping selection was very wide, much more than typical. And for the sandwich taste… Excellent. I had a Turkey on wheat, hot, with hummus spread, avocado, tomato, spinach. A small was plenty large for me. This was an excellent tasting sandwich. b. Check.
My daughter got a turkey club, and and vanilla milkshake. Also excellent.
I also got the house chips. They were crunchy, not greasy, and spicy with just the right amount of salt and pepper.

I love Which Wich! I have written a review on the one located in the park road shopping center. When I saw the sign go up for Which Wich coming to Rivergate, I was so excited that I could have them more often! We went to WW yesterday for lunch and they were busy, I believe the second or third weekend to be open. While all of the WW we have been to are small and cramped, this one seems to have a little more space and more outside seating which is a plus.
I love their process of ordering. It may seem overwhelming if you have not been, but you pick a bag based on the meat or specialty sandwich you want. Once you select the bag you mark everything you want, put your name on the bag, and hand it to the cashier. They will then call you up to get your sandwich in your bag.
Yesterday I got my favorite, the buffalo chicken and Kevin got the gyro. Both were great. I love how they have plenty of options compared to the standard sub shop. Also, their shakes are good — have had the Oreo shake before.
Two Complaints:
They seemed over staffed, which is good for the sandwich making crew, but they had 4 people on the floor to help out those coming in with questions and to check on people eating. I really did not need to be checked on 4+ times while having a Wich. I think once the newness dies down, they can have the proper number working.
They have a loyalty card for getting so many wiches and then you get one free at all of the other locations. We finished one last time at another location, but they did not have any out at this location to start a new one.