Total Wine & More

Love coming here. Love that they have easy parking too. I like to browse around and see what my options are for wine. Every time I go, someone always asks me if I need any help or suggestions. My fiancé loves their beer selections. The store is very organized and the prices are really not bad especially if you use a coupon.

I was looking for a gift but I don’t know what to buy. The staff help me to find one good wine with a fair price. Everyone is helpful and knowledgeable.

I had a really nice experience at Total Wine last week. I was preparing for a party and needed a selection. Two associates helped me an both were very friendly, knowledgeable and not overbearing. The store felt somewhat cramped but once I figured my way around, it was OK. I definitely recommend this store.

I don’t really understand the bad reviews but I really enjoy it here. Unlike what other reviewers say, the employees were extremely helpful! We were not big wine drinkers but looking for one as a gift and found a great wine at a great place.
It’s also a craft beer galore, able to keep my beer belly satisfied. You can find beers from all over the region without going to the actual brewery itself. I come here every time I visit Charlotte and will continue to visit again

It’s wine and every kind you can imagine *ahem* Total wine, we like to go to stock up our wine stand and the staff here is very helpful, they will have small tastings on weekends. I use to be strictly white wine but Red is better for the heart and blood flow so I asked for some suggestions and so far I like everything we’ve purchased.

Good selection of craft beer, but almost all of the IPAs are outdated and well past their window in terms of freshness. There’s plenty we’d love to try but who wants to try a stale IPA?

So I don’t really drink, but have decided that 2015 is the year that I am going to work on my alcoholism. After lunching at OTB across the parking lot, we strolled over to Total Wine to see what.
I have no idea what kind of wine is what. My girlfriend and I both agreed that we have the drinking tastes of a 17 year old girl — sweet and I don’t want to taste the booze. So we walked quickly through the vast wine collection and over to the stuff you can freeze in a pouch, hard ciders and the like. I quickly found the Mike’s Hard Black Cherry Lemonade that I couldn’t find in three separate grocery stores, they also had the Light version of it (that was worth 5 stars to me). We looked at a few random things to look up at a later date.
On the way out there was a young lady giving samples of a hard cider produced in Virginia called Bold Rock Hard Cider that was delicious, so we picked up a 6 pack to split of the Carolina Draft (crisp, slightly sweet and delicious). I appreciate the samples being available, this is not something that I would have otherwise purchased.
I thought the selection of & More (which is all I looked at) was excellent. As Joe A. said in his review, they had a lot of local beers, craft beers and singles where you can create your own 6 pack. I will definitely return when I start to run low.

Unbelievable poor service! Everyone in there is so rude!
Complete snobs! The cashier was so condescending I was in complete n udder shock! Deff not going back!!! I can buy better wine with bigger selections elsewhere!!! Total wine is total CRAP!

My wife and I have two small boys with limitless imaginations and Red Bull in the veins energy, so we drink A LOT of alcohol. I’ve been coming to this store at least once a week for the past couple of years, and have been relatively pleased with the service, selection, and the prices.
They’ve adapted to the clientele over time too as exhibited by the store going from 90% wine/​10% beer to roughly ⁵⁰⁄₅₀ over the past year or two — it’s a sign of smart management. Management is probably that smart because they use the $ 1000’s of dollars I spend there to take state of the art bio-​metric training courses on evaluating and satisfying customers.
Seeing as how I’ve spent enough money here to put the staff through grad-​school in Singapore, I’d love to see some type of loyalty rewards program. If I was racking up points for all the booze I’ve purchased here, I’d be swimming in a pool of cabernet on my yacht made of beer bottles.
The tip everyone should heed though, is to get on their email mailing list. The frequency of email blasts is tolerable and they’ll occasionally run coupons making their very competitive prices even more attractive. Not too long ago they ran a $ 1 off every beer 6-​pack priced $ 6.99 and up… wound up stocking up and saving $ 12-​$ 15! Can’t remember the exact details of the coupon or how much I saved, I drank most of it when I got home.

Having been spoiled by Total Wine in Fort Lauderhell Florida, this location amounted to what was a savage karate chop of culture shock. I was taken aback at how small it is, but that was ok because my experience with Total Wine up until this point had been nothing but peachy. Things were about to take a terrible, terrible turn.
(Possible trigger warning)
Upon walking in, I noticed that I only saw signage for beer and wine. I asked an unfortunate looking male employee if they only carried beer and wine. His response was a sarcastic chuckle” ABC is the only place that carried hard liquor in North Carolina.” Maybe a dumb question, but he really seemed like a total wiener to me. get it Total Wiener… Total Wine… sigh.

Wow. I wish I could give this place 0 stars, but that would not count as a review. I was in this store for a total of 2 minutes and definitely received a lasting impression. I went inside to buy a popsicle from the freezer by King of Pops. I went to checkout and the cashier was giggling. I thought «well okay, I just want a popsicle». She rang up the popsicle and asked for my I.D. I asked why and she responded «you have to be 21 to buy anything» then proceeded to laugh at my face. I have never been to this store and did not know this. I have NEVER been so insulted by an employee of any establishment (including a rude waiter I had in Italy).
She did not handle this situation appropriately at all. The cashier could have been nice and give me a «free pass» allowing me to purchase the popsicle this one time, but told me I will need someone 21 to purchase this item for me in the future. She could have asked if I had a parent of friend close by that could purchase the item for me, or just politely deny my attempted purchase (and laughed about it later after I left the store). I have several friends and old co-​workers that are over 21 that work in the promenade, and would gladly walk over to Total Wine buy me the popsicle.
I’m so infuriated with the service I was given by this employee and so insulted that I was treated this way. My friend that is 25 asked me if I still wanted the popsicle and that he would buy it if I did. I replied «no». This establishment does not deserve any business to pay employees to laugh at a person’s face, whether they are a customer or not. My mother, father, stepfather, and friends will not purchase anything from this store now or in the future because of one rude person.

Meh, it’s a Total Wine. The Starbucks of the wine and beer world in my opinion. This location doesn’t really stand out for me from the rest and that’s not really a bad thing but it’s the truth.
Clean store, plenty of wine and a beer selection that your average beer nerd will be good with for sure. I’m a big supporter of local craft bottle shops so I’m generally here to pick up wine and will grab beers while there.

For a «big box» store, this place is pretty neat. Me, I like wine, but I love beer. Great beer selection at fair prices. Wish they still carried Arcobrau dark but I won’t hold it against them. You can make your own six pack, so you don’t have to commit to a beer you may or may not end up liking. They had some tastings going on the last time I was there. The cashiers are always perky and ready to help. I also like that they have «in house“reviews/favorites.

The name says it all. I’m more into the «& More» part than the wine part. I really enjoy craft beers and this place has them along with all kinds of other beers. A really nice selection of craft beers, you can create your own 6 packs. They obviously have plenty of wine to choose from as well. Lots of drinking accessories too. I just picked up a «rock glass» as a gift recently (it’s for drinking scotch). When it comes to wine, beer & accessories, this is a great place to shop.

Great staff at this location as well as others. Helped me find a wine that I craved (Simply Naked Merlot) that was being discontinued and gave me the case discount on what they had left.
Make a u-​turn is easiest to get to this location rather than going throughout the parking lot.

This rating is for the annoying employees who insist on trying to engage customers in trite conversation when all I want to do is LEISURELY browse before I make a purchase. If I say I am just looking PLEASE just let me!!! I don’t want to discuss my wine tastes with a total stranger!!! OK!!!

Santa Margarita for 17 bucks! Really can’t beat that considering it’s close to 30 in the grocery stores and at target. Plus they have a huge variety of beers, which is awesome for my hubby who is a beer lover. The sales associates are friendly and helpful. They often recommend cheaper wines similar to the pricey ones I’ve have grown to love. I’ve had a lot of luck with many of their recommendations.

Fairly easy to find in the Promenade shopping center. Very much like the other locations well laid out with a nice selection of craft beers. I don’t think the beer selection is quite as wide as at some other locations, it just seemed like there was less shelf space allotted to beer. Like the other locations you won’t find much in the way of hard to find or rare beers, but for readily available stuff it’s a decent place. I like the fact that you are able to build a mixed six pack.

I went to a beer tasting last night and all of the beer was from Total Wine. I am a frequent shopper there but didn’t understand the array of beer they have as well! The people that work here are always very helpful and very knowledgeable. They never try to just push the most expensive bottle of wine and really understand how to pair with a specific meal. They also have great sales!

This Total Wine is located in the old Linens & Things space in the Promenade shopping center. It has a little different layout than the other area Total Wine stores, but the selection of beer and wine is just as good. Whether you are looking for an inexpensive wine to drink by the pool or a special wine or port, you can find something for every occasion at Total Wine. They have an excellent selection of craft beers and you can build your own six packs.