Tire Kingdom

Sorry to be so late writing. I went there on 7÷10÷2014 for an oil change. I had my rear brakes repaired at my dealership & went to TK for the oil change since I had bought tires there I get free rotation. They told me I needed front brakes. They had my car on the lift and told me to ‘feel’ the steel part of the wheel (as though I would know anything?). I mentioned my car riding rough (could feel the bumps in the road). They proceeded to tell me I needed struts as well. They showed me torn bellows (I googled the name) and acted as though that was serious. I only paid for the oil change then promptly called my dealership & they told me to come there. My dealership said the front brakes were good for at least several thousand miles and said when they repaired the rear ones, they always check the front. They also said the struts are fine, and the bellows are simply dust catchers. During my oil change at TK, I left with an estimate of $ 730.35! for nothing I needed! I filed a complaint with corporate. Thinking back several yrs, I had taken my son’s car there for an oil change and was quoted approx $ 400 for repairs that we never had done. With all the college kids near this location, I feel sorry for any that go there for a simple repair. The mgr when I went was Randy Y. The mechanic who seemed so nice (not), was Eddie (I think).Be careful.

The new service manager Kenny was extremely polite and helpful in explaining options for my wife’s vehicle. I’ve been coming to this location for over a decade and have always been pleased with the services received.

In Oct. my son that is at UNCC had a nail in his tire. The person at Tire Kingdom told him he needed 3 new tires., THe car is dented and has over 151,000 miles on it. We told him to match the tread. Instead of giving him options of prices they put on$ 184.00 tires EAC on the vehicle. I called very upset the next morning and the manger said he would not give me an exchange nor would he give me any money off. He offered a 4^th tire with a $ 70.00 rebate and would discount an oil change! This is taking advantage of a young consumer and in my opinion a terrible way of doing business. I would NEVER recommend this company.

If you already know what you need and are OK paying more for it here than any other place… proceed. They want to sell you anything regardless.
I asked to have one tire patched. The manager was unable to give me any estimate for over 20 minutes until my car was on the rack and the wheel was off the car. I asked three times how much patches cost. He reluctantly said they average $ 30 eventually. So mine will be less? «Well, ummm… no»
No shit, my tire is an above average achiever. After the tire engineer inspected my tires his opinion was that it couldn’t be fixed because it was too close to the sidewall. I found this amazing given I could see it was over 1 inch from the sidewall into the treads. The manager then pushed a full set of tires my way for $ 850. He was surprised when I had them put it all back and I drove away.
btw — The same set of tires at another shop was $ 700 out the door. The other shop also patched my tire for $ 20 and laughed at this story.

I took my car here after my TPMS light came on. They found a nail in it, but also claimed my shocks were going bad 30,000 miles too soon. However, it turned out my shocks were fine. So these guys almost made me spend $ 250 for unnecessary repairs. Disgraceful.

First off a came in and the guy didn’t acknowledge me, and when he thought it was a decent time to ask me if I needed help. I told him that I called for tires cause I had a flat then, the guy said wait a minute and helped a guy who just wanted air in his tire so I waited for them to finish and he said how can I help you again and I said I would like a tire, then he asked for my keys said have. I been here before then said you can sit down now. If I wasn’t form another city I wouldn’t have come but I’m in a tight situation so I had to bite the bullet. Never again tho

I have been here few times now and every time I come here they find something new which needs to be replaced. The last time I took my car for oil change here, they asked me to change my tires because they said it wouldn’t be good for your long trip but I was running late so I said I will get it done with I get back. I started hearing some sort of noise right after I left their shop so I stopped and open up the hood. I found that they didn’t even closed the oil cap and lucky it was still seating there on top of the engine. When I came back from the trip, I took it to the Sam’s Club (where I usually take for tires) 4 to check on tires, They told me that they would be happy to get new tires but I can still go 10K miles more with what I have on my car.