First and last time customer!!! Terrible customer service, and more than a terrible job. I got pedicure and gel manicure done by the owner of the salon who was unprofessional and rude. She was asking me very personal questions and making me very uncomfortable to the point where even other customers noticed and were making faces to what she was saying. The tip of my gel manicure on my index finger got chipped today. I’ve had gel manicures done at other places and they last up to three weeks without any chipping. I wish I read the reviews before going to this place which is what I normally do for any business before using them but lesson learned! Reviews don’t lie. I absolutely do not recommend this nail salon.
Jivanna D.
Place rating: 5 Charlotte, NC
I’ve being going here for months now! I absolutely love how fast and effective they are ! At first I was nervous reading the reviews. I went in to get my eyebrows done and in like 3 –5 minutes I was out. She did my eyebrows really well, very clean. I went to get my nails done they knew exactly what I wanted and did it within 30 minutes. I go here every 2 weeks !
Courtney D.
Place rating: 1 Charlotte, NC
Very dirty salon, equipment, floors, everything. Nail tech was coughing all over me and never spoke once besides grunting a few times to acknowledge my questions. He never thanked me for my tip, and the second he was done with my nails he left to go smoke a cigarette. My nails ended up cracking and chipping a week later and I got an acrylic fill in. Don’t waste your time or money. This place is terrible.
Aston W.
Place rating: 1 Colorado Springs, CO
Please don’t go to this nail salon. Worst nail service ever! My top over coat is not smooth. My nails literally started cracking after leaving the shop, I will never understand hence its a gel fill in. She filed me so hard she cut me deep. I hate leaving bad reviews but I hope this helps someone because I learned a valuable lesson.
Von M.
Place rating: 3 Charlotte, NC
So so nail salon. The older lady did my nails she must have been preoccupied because she didn’t apply a clear top coat to my full set. Also she is a bit to mouthy. There’s to many nail salons in the area to have mediocre service.
Rebecca R.
Place rating: 1 Charlotte, NC
I hate to give such a low review because the girl who did my nails was so sweet, but I believe she was new. The owner, lee had to ask her if she remembered how to do a gel polish manicure before she walked out the door(Red flag). The man there was very rude, he was reclined in a pedi chair and shouted«what do you want?» To me when I walked in. Anyways, this poor girl looked exhausted and fed up, but was very nice to me. Sadly it was not a good experience. I’m used to them using acetone and tinfoil to remove the previous gel coat but instead she had my soak my nails in acetone for 5 min and then she filed the polish off, but with a coarse file and she really screwed up the edges of my nails. I had to file my own nails at one point because they were so jagged and rough after she used a very coarse file on them and then told me to go wash my hands. I asked her to fix a few but it wasn’t getting any better so I said«I’m sorry, can I see your file please, I just need to fix them myself.» The polish looks very rough as well, some nails are not fully covered and the French tips are uneven. I expected this hole in the wall place to live above its previous reviews. But I should’ve listened. Sorry!
Patricia D.
Place rating: 1 Charlotte, NC
The pedicure was pretty good, but when it came time for my manicure it was awful! I got the Gel nails and it looked like a kid did them when they were finished. I didnt pay much attention when I was in there because the time it took just to get in and out of there was around THREEHOURS!!! Not only did it look bad, but the Gel polish popped off of my nail later that night while I was on a date. Talk about embarrassing! Gel polish should not do that. I pay the extra $$$ because it lasts the two weeks until I go back to the salon to change my color. I usually have to get them to put acetone and all that on my nails and scrape the stuff off! these things litterally popped off like cheap pop-on nails from the dollar store. I’m so disappointed. Needless to say I will not be going back. Didn’t even bother complaining. What is she going to do? offer me a new Gel set thats going to pop off in another two days? I’d rather just keep someone else from making the same mistake. If their attitudes were a little better maybe I wouldn’t be so upset, but all they want is your money and could care less what the product looks like going out of the door.
Grace Y.
Place rating: 1 Charlotte, NC
The guy who did my nails is not so nice, I asked him not to cut too deep he got mad and walk away, I still end up paying for the service, he didn’t finish but the lady offer to finish up but I just can’t stay in there any longer with that kind of service. I will not return.
Elisha M.
Place rating: 4 Huntersville, NC
This is a family business. They know most of their customers and she keeps up with them. Between Lee and Billy this was indeed the fastest I have ever gotten my nails done. She is absolutely amazing at eyebrow waxing, and designs as well. It’s an inexpensive place that does a good job, and I do recommend that anyone go.