Took my husband’s suits to be dry cleaned along with my skirt for the slit to be closed few inches. When I went to pick them up today, the girl working there said«I don’t know where you skirt is»… I looked around the place and guess what I saw? My skirt was thrown in a basket all wrinkled! When I looked at it the slit hadn’t been closed. To my question as to why my skirt was literally thrown in a basket where it wrinkled really bad(I had dry cleaned and it was all wrinkle free and nice before I took it to them) the girl had no answer. My husband had told me that he had asked them to patch his pants one time too and when he went to pick it up it wasn’t done but I wanted to give them a try again since they’re very close to me. But this will be the first and the LAST time I’ll ever take anything to this dry cleaners!
C S.
Place rating: 5 Matthews, NC
Swan cleaners goes above and beyond. I had dropped off my husbands suit and got the pick up time wrong, since I needed it ASAP they got right on it and had me out of there in no time at all. Excellent friendly staff.
Kevin L.
Place rating: 5 Charlotte, NC
This dry cleaner is convenient to my workplace and has a very friendly staff. I never have issues with any of my dry cleaning here which is rare among cleaners these days. With nice clothing the last thing I want is missing buttons that are hard to find matches for!
Scarlett J.
Place rating: 5 Charlotte, NC
They also do PHENOMENAL shoe repair. Ladies-don’t click clack your heels into the trash-get them re-heeled, reinforced, and polished for under $ 15!
Sharon S.
Place rating: 4 Charlotte, NC
Have been going here for over five years. Even when I moved across town I still went to this place. They have helped me with countless hems, removal of wine and/or food stains from necessary coats and pants, taken in a few dresses(omg yay), and have reinforced a few of my most beloved heels and boots. There are always more than 3 attendants present(husband and wife plus other family member) to inspect the garments and jot down what needs to be done. The turnaround time is always within reason(the longest I’ve ever waited is 6 days and that’s only because the wife was sick). The prices are comparable to most cleaners in the area. I’m not giving this place 5 stars because their location is kind of meh to me — next to an always ridiculously busy BoA that has multiple security personnel on any given day and the parking lot has more than a few seriously deep potholes. Also, there’s a barber shop 2 stores down that likes to blast their music — so much so that sometimes the bass can be felt at my quiet little dry cleaners.