Shannon Cooper Photography

Shannon took our 1 year anniversary pictures and did such an awesome job. She’s great to work with, timely, keeps you engaged in the shoot. Highly recommend to anyone looking for a photographer.

I hired Shannon to take my parent’s 40^th wedding anniversary/​family photos. She was prompt in responding to my inquiries and scheduling the appointment was a breeze. My parents were very nervous, but she put them at ease almost immediately! They really enjoyed the experience. When I ordered the prints, they came back quickly and the quality was first rate. I would hire her again.

I spoke to Shannon on Feb 28^th to schedule a session for my –then– 8 month old son.
I told her I was unavailable March18th– 26^th (which happened to be the coldest/​rainiest days) and I wanted photos before he turned 9 months. We talked about doing both indoor and outdoor as I wanted to show off his baby rolls and also see him dressed outdoors. He’s never had prof photos dones so I wanted a full range. She said her schedule was «wide open and we shouId wait for a weather appropriate day in the next couple weeks» (her exact words). That is, early March. I emailed her on Mar 2^nd to coordinate. I watched the weather everyday and appropriate days passed. I figured she’d email me?! On Mar 13^th she surprises me to say she was in FL until the 26^th and was available late March. Though later she admitted being in Charlotte on the 15^th?! That’s a big chunk of unavailable time she never mentioned!!! On March 15^th we scheduled a session for Wed the 27^th (baby’s 9 month b-​day). I was leery as her replies were delayed and I didn’t hear from her to confirm our appointment.
Mar 13^th her email begins «I apologize for my delayed response» to my Mar 2^nd email
Mar 19^th her email begins «Hi Tricia! Sorry for my delay… in FL!» to my Mar 13^th email.
The morning of the appt. I receive an email saying her husband was called unexpectedly out of town for business and her baby sitter fell through. Not much notice… especially since I prepared on my side. New date Sat the 30^th.
Then my son caught a cold and I sent the following email Fri the 29^th:
«I wish we had done the photo session during the first couple weeks of March (before my Dad arrived) like we initially discussed over the phone. I had no idea you were going out of town during that time. Now, baby boy has a cold and his nose is running. Not an attractive look for professional photos. Perhaps, it will clear up by tomorrow morning — I will let you you. I have needed to get his photos done and it’s been put off for too long now. — Tricia»
At least I showed some respect for her time. Her fastest reply ever… «You seem quite unhappy at this point and I feel you would be more comfortable if you hired another photographer.» I asked her to reconsider (against my better judgment) — after waiting all this time I dreaded having to start all over! Didn’t hear back so I want to forewarn potential clients. A true professional would have said, «Don’t worry! We’ll get it done ASAP and it will be fabulous!»
Shannon told me «I do photography for the love of it, not the money so when I come across a client who isn’t happy even before the session… we part ways.»
If this is only a hobby, she shouldn’t call it a business and stick to photographing family and friends.
I was misled. She doesn’t want or care about the work.
I waited a month for nothing. And that’s like a year in infant time.