Serendipity Weddings & Events

I was so incredibly disappointed by Carrie Ann. I had been waiting for my wedding day for over 10 years… it meant so much to me to finally get to walk down the aisle. I placed so much trust in her to help me make sure that my wedding day ran smoothly and she left before the ceremony even started. She told me she was going to lunch… and never returned… never told me she was leaving… I was shocked. I asked very little of her prior to the wedding date, no vendor visits… no late night phone calls… nothing, and then on my wedding day she took off on me and as a result my reception was a disaster. I spent the entire night running around trying to fix things that she had assured me she would be there to handle. The only memories that I have of my reception are related to what a mess it was. When I tried to discuss it with her she was rude and insulting and tried to blame everything on my caterer. She claimed that things didnt go as planned because i had «cut corners» but i had spent over 30k on my wedding and in reality, she knew very little about the actual details. She refused me a refund and would not respond when I asked her to explain why she didn’t reach out to me when she found out that I was upset that she left. I feel like the only thing I got out of her services was help setting up my reception tables and some really bad memories. I could’ve easily done this on my own and saved the $$ that I threw away on this company. I feel completely ripped off and wish I had done more research on her because I later found that she had several unhappy brides that feel the same way. When I mentioned these other brides to her, Carrie Ann claimed thAt they were other vendors trying to make her look bad and that she would have their reviews removed. i can tell you that i spoke with them personally, they are real people… and so am I… so dont let her fool you. like other have said, Her whole demeanor seemed to change towards me when she offered her floral services and I declined. They were going to cost me more than what I was paying her for her planning services… it seemed crazy to me especially since I already had centerpieces. Next thing I knew she was trying to tell me that every little thing was going to be an extra charge.unbelievable. Also, I found out that apparently she moved to Florida… I was never given this information and would never have chosen to use someone who wasn’t even located in my state (NC) if I had known. If you do choose to brave it… do yourself a favor and at least ask her if she’s planning to stick around for your actual event. For my wedding… she left behind a woman that I had been briefly introduced to at my rehearsal… I assumed she was assisting her. I thought I was hiring Carrie Ann? Apparently not. The woman she left behind was kind and I felt bad for her because she seemed completely caught off guard and unprepared… she looked terrified when she communicated to us that Carrie Ann was gone and was really no help to me at all. This situation was really handled so unprofessionally… and all I wanted from Carrie Ann was an apology and a refund. I really felt like that was the least she could do after ruining my wedding day for me and my mother (who spent the entire day trying to help me fix the mess). I haven’t received either… I just hope I can help save other brides from going through what I did.

I’ve worked with CarrieAnn as a wedding officiant, and I highly recommend her to any couple. If you’re planning a big wedding, get a wedding planner to help you. It will be well worth the cost.