Wow! One of the best shopping experiences of my life – anywhere. This place is incredible. They have a fantastic selection in both quantity and quality, but more than that, the two ladies who work here seriously know their stuff. They carry really nice, designer brands that big box places don’t, so you can find something really special, whether you want classic or a little kooky. I didn’t like the idea of someone helping me shop at first, because usually this means someone who doesn’t get me at all follows me around and makes silly suggestions or just fills the air with empty conversation. Sally’s was totally different, and if I could, this is the way I would shop for just about everything. Right away, the sales associate actually started helping me shop, and I mean really, truly helping. She sized me up, listened to what I like, and picked out a dozen frames in two seconds flat. She helped me narrow down the winners based on size, style, and the way they looked overall. They know their inventory inside and out, and really helped me find things I wouldn’t have picked out myself. When we narrowed it down to two pairs, she had me take a mirror outside, which was such a great idea. I knew right away which ones I wanted to wear the most because the light outside was different and I got a new perspective of how they looked. Point is – Sally’s is a true local shopping spot with an outstanding selection, beautifully curated products and brands, and an experience that made me feel good and gave me exactly what I wanted. People drive from all over to come here, and now I see why. PS – I expected the prices to be sky high because the frames are so edgy, chic, or just plain nice, but I feel that the prices were very fair. Uptown frame shops were much more expensive, but with bad or so-so customer service and less selection. I suggest you let the gals at Sally’s guide you, then check out the cost, because you’ll have a much better experience. Everything really was reasonable for the awesome quality, and I trust them to get it right.
Duncan M.
Place rating: 5 Asheville, NC
stopped in to see if my bent frames could be repaired; Sally was incredibly friendly and was able to fix the hinge. the shop is cozy and feels like you’re in a friend’s living room. highly recommended. shop local, y’all!
Marylou D.
Place rating: 5 Charlotte, NC
I always have trouble finding eyeglasses I like for my face shape/style and never leave the chain stores with anything remotely good(including Warby Parker in New York). In less than ten minutes the gals at Sally’s had already picked out a ton for me based on shape/color etc. and I loved the matches they found, exactly what I was looking for. Eyeglass frames here are unique, edgy and stylish.
Ann Cary H.
Place rating: 5 Asheville, NC
What a fantastic store, with great eyewear, beautiful eyewear necklaces, and cute cases. I can’t say enough nice things about the staff and the AMAZING Sally who is a perfectionist in fitting glasses. Rarely are such stylish people so kind and friendly. It was a great experience to shop at Sally’s, which provides the most outstanding customer service I have experienced in a very long time.
Stephanie H.
Place rating: 5 Charlotte, NC
Sally’s have the finest unique eyewear in Charlotte. The quality is superb and great customer service. I own two pairs of glasses from Sally’s and I get many compliments when I wear them. I will only purchase my eyewear from Sally’s Optical Secrets. Stephanie H.
Barbara D.
Place rating: 5 Charlotte, NC
Sally lives her work! She wants every customer to leave with spectacular glasses. She has an inventory of that will allow that, and the expertise and talent to find the perfect pair that look great on you. I LOVE my new glasses!!! Check this place out!
Rod O.
Place rating: 5 Charlottesville, VA
The ladies here will help you find what will look good on YOU! They can help you chose what will fit your style, compliment your style or REINVENT your style! If you are ready to make a «Face Framing» Statement, you want to check this place out and if you want a more subdued look that will get noticed when people are paying attention check out these«Secrets» from Sally! They have many Frames with unique shapes and probably the most colorful options from designers that are far from common!