Residence Inn Charlotte Piper Glen

The good first — nice big spacious and clean rooms. Good service and friendly staff. Fast checkin, free wifi etc. Good restaurants nearby. Not very expensive.
The not so good — not for the light sleepers — the rooms apparently have poor acoustics thus vehicle noise from the highway is an issue, also people can bring their pets here and some of em tend to randomly bark every now and then especially early mornings.
Net net — not a bad experience but may try to find a different place next time I come back to Charlotte.

Hey fun plan: if you have a menu for room service… have room service. Period should be end of review. But oh wait… it’s not… nothing about this place is even slightly above par.
I am stupidly Marriott brand loyal and I can honestly find nothing at all nice to say… nothing…
Air conditioning doesn’t work. Check in was not good. They seemed like they were doing me a favor by allowing me to stay here. Oh snap. You know who else «allows» guests to stay there… Hilton…

The Good: bed is super comfy
The bad: internet connects but doesn’t load
The ugly: one ply toliet paper

I flew into Charlotte for a business meeting and booked a room at the Residence Inn Charlotte Piper Glen through my company. The hotel was clean, comfortable, and the staff were very friendly.
There is a small parking lot and several restaurants within walking distance across the street. It is good that the restaurants are in walking distance because parking is quite limited for the size of the hotel. I recommend not moving your car once it is later.
A pool and recreation area with tennis courts are available if you have more time than I did. Of course it was, 100 out when I stayed so I wouldn’t have been interested anyways. Free Wi-​Fi is also available throughout the hotel but coverage is spotty.
The staff were friendly, yes, but they weren’t always completely attentive or present at the counter. On multiple occasions the night of my stay I witnessed guests needing something, but they were greeted by an empty counter. One lady was trying to purchase an item from the hotel shop. She was unable to give this business her money because the desk was unstaffed. No one showed up after waiting more than five minutes.
The facilities were clean, and my room was ready when I showed up. Everything was stocked an in place in the room, but it was clear that it had been cleaned right before I showed up because most of the surfaces were wet. The room was comfortable, clean, and quiet so I can’t really complain!
The morning of checkout, I was not given a bill under the door. I had to ask about it around 6:30 am at the front desk. Somehow my room had been missed.
The breakfast available is fairly standard for a hotel. I suggest getting to the lobby at 6:30 am when breakfast is first served so the food isn’t sitting out too long before you get to eat. The coffee isn’t that great so I ended up at Starbucks across the street before hitting the road for the airport.
My stay was comfortable and everything was clean. I can’t complain too much, but there are definitely some areas that the hotel can improve upon.

Comfortable and clean hotel with a very friendly staff. The rooms are large and every room is a suite so there’s a large living room/​kitchen with a stove, fridge, and microwave. The bedroom also has a very comfortable bed. There can be some highway noise depending where you are so if you’re a light sleeper ask for an interior room. They also have free wireless Internet but it’s a little spotty at times.
They seem to have free dinners each night but I didn’t get a chance to check them out. They have free breakfast which isn’t bad but nothing amazing. They have a make your own waffle station and eggs, muffins, bagels, etc. and most importantly decent coffee. The free microwave popcorn in each room is a nice touch as well.
One annoying thing is how housekeeping knocked on everyone’s door around 8:30 to wake them up prison style. They should wait longer before doing that.
You’re out in the burbs here and «uptown» is maybe a 20 – 30 minute drive so keep that in mind. There is a large shopping center with restaurants a short drive or long walk away. This place is a solid hotel choice if you’re in the area and I’d stay here again if I was working nearby.

Stayed here for one night with my gf and a bunch of family for my brothers wedding. The hotel was very accommodating, getting us into a room 3 hours before check-​in began after a night of being fully booked. The room was clean and all that good stuff. I don’t think there was anything spectacular about it, but nothing to complain about regarding the interior of the room either.
The groomsmen got up at 9 and played basketball on their small half court which was great. The court isn’t positioned that well however, as it is right in an L of the hotel. Essentially, we woke up half the hotel. That said, I. Maintain that it was the hotels fault.
The breakfast provided by the hotel was good, but again, not spectacular.

«My usual suite, please. –Do you have a credit card… or any luggage?» — Die Another Day (2002)
Business travel seems the same no matter where one goes. You go to your hotel, check in, maybe unpack, do some work, step out to grab some food, come back, catch some zzz’s and then get up, get ready for work, pack and leave the hotel. Sometimes it doesn’t seem to matter the hotel.
This time around, all the hotels in the area of town I needed to be were booked up solid, so I ended up at the Residence Inn in a suite. I’m not complaining — but it isn’t my usual accommodations. It seems a waste on me as I will be here for 18 hours, but at least I’m putting the freezer to good use (stashed a King of Pops pop in there —
).
The young lady at the front desk was nice and friendly upon check in. Informed me of free wi-​fi, free breakfast in the morning and a free social, including dinner items that night if I was interested. There is a pool, tennis court, gym, etc. — none of which I will have any time to use while I am here. Oh well, maybe next time.
The room was spotless, plenty of towels, kitchenette area well stocked and ready for me to live in for awhile. My only complaint is really there does not seem to be that much parking to manage the number of rooms — but maybe there is a hidden lot behind I could not find?
As has not happened in my last 2 visits to Marriott properties in Charlotte — my room was already feather-​free (per my Marriott gold profile). Huzzah! Points for that additional $ 30 per night versus the Courtyards in town. Glad their computers work.
Thanks Residence Inn.

Bf and I stayed here for a night so we could attend a wedding shower for some friends in Waxhaw, NC. It was recommended to me by the future groom, and I am so glad he suggested it. In fact, if his wedding is close enough to this location, I will probably book us here again in October (unless they block off rooms somewhere else with a better price).
Our room, the King Suite, was welcoming and huge. It would be a great place to stay for more than one night because you have a fridge and cabinets full of plates and silverware. However, we still made use of that stuff because there is conveniently a Harris Teeter (as well as many restaurants and a movie theater) in the shopping area across the street. We bought ourselves a bottle of wine, cheese, and crackers to keep in the fridge for later. Such a great thing to do on vacay! And yes, the suite did have a wine opener in the drawer. AND a bag of popcorn that we enjoyed later that night while watching a movie on our HD TV that rotates 180 degrees. The only thing more I would have liked from the room is complimentary lotion to go along with the typical soap, shampoo, and conditioner because I didn’t pack any assuming I would get some in the room.
The facilities are clean and updated. We arrived in time to play in the pool before the shower event. The outdoor area also includes a grill with tables and chairs, a basketball hoop, and a pagoda.
Breakfast in the morning on the weekend stops at 10 AM, so we set our alarm accordingly (we like to sleep!). I really enjoyed the toppings for my oatmeal: blueberries, walnuts, and brown sugar. Yes! The coffee was okay. I wish there was half and half available instead of that fake creamer stuff.
We were a little bummed that we could not get a later check-​out (noon is typical) because too many other rooms had already requested it. But that was fine. Also, I don’t really understand why the AAA rate is more than the weekend rate. As in about $ 40 more. It just makes no sense to me that my AAA membership will get me nothing there on a weekend.
Anyways, I totally recommend this Charlotte hotel to anyone who is actually trying to partake in events in Waxhaw since it is so close to the border.

The staff was very friendly and accommodating of my special requests. I needed to book a room for a wedding with both the group rate and non-​group rate as I was staying in town longer than the wedding, and I couldn’t do this online. The woman at the front desk was very friendly and booked it for me over the phone. On the day of my stay, I arrived at 7am on an overnight flight and just wanted to sleep. On a whim, I called the hotel to see if they would let me check in very early, and they did! The same woman who booked my reservation checked me in and even allowed me to eat the continental breakfast when I arrived and even got me a tray to carry up to my room. I booked a two-​bedroom suite and it was huge– king size bed in one room, two bathrooms, full kitchen, fireplace, fold-​out couch. Rooms were very modern and clean. Continental breakfast was one of the best I’ve had at a hotel. And a great rate too! Walkable to shops and restaurants across the street, and a pool open seasonally. Free parking and internet. All and all, a perfect stay.